SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? How does this requirement change as the company scales? How does Karl fundamentally think about finding great talent and keeping top of funnel full? How does Karl think about working with recruiters? How does Karl structure the hiring process today?

Sales Hiring 213

Sales Hiring Scale CTO Hire CTO Coach 213

SaaStr

FEBRUARY 25, 2020

So even the freshest new SaaS startup celebrating their 50th customer may find themselves dealing with sales tax in multiple states. . hiring in-house talent). For example, you hire a developer to move you over to an ERP like NetSuite. And, these laws often completely contradict one another. .

Merchant Services 166

Merchant Services Scale Technical Review Sales Hiring 166

Intercom, Inc.

JANUARY 27, 2022

From being the token woman who always gets invited to redeem all-male panels to snide comments about how “she’s just a diversity hire,” the term “women in tech” can sometimes feel more like a burden than a blessing. More, while women have been taking more and more jobs among top technology executives, at big U.S.

Engineering 138

Engineering Underperforming Technical Team CTO Management 138

SaaStr

DECEMBER 3, 2020

When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. I was reached out to by a recruiter there.

Scale 167

Scale Sales Hiring Sales Recruiting Sales 167

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. You got to go and say it again another 10 times.”

Technical Advisors 153

Technical Advisors Scale Sales Hiring Sales Recruiting 153

SaaStr

APRIL 18, 2019

And I thank a lot of that to actually Met Gourniak, who I hired at that time. But I think within your own category find something that’s really going to grow inevitably with you or without you and riding that bigger wave is really what can make your startup successful. And so we find this is now a great way.

Sales Recruiting 162

Sales Recruiting VP of Engineering Scale SaaS Payments 162

Intercom, Inc.

APRIL 19, 2018

If you find this valuable, check out more episodes of our podcast. Some of the things we talked about were operational overhead and cost of various data stores we were running, along with whether or not we needed to hire dedicated database administrators for various different technologies.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Intercom, Inc.

APRIL 27, 2018

Back in the early days of Intercom, our CTO Ciaran was the entirety of the on call team, both in and out of the office. Finding the right on call process. If this sounds like the sort of environment that you would enjoy, we are actively hiring – check out our openings. The history of on call at Intercom.

Engineering 209

Engineering Software Review Technical Review Systems Review 209

SaaStr

SEPTEMBER 18, 2020

You can watch the full session , and if you missed the podcast with the first half of the interview, you’ll find that here. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. What’s that going to do to your company? They hired good people.

Sales Hiring 239

Sales Hiring CTO Hire Scale Investment 239

SaaStr

SEPTEMBER 26, 2019

So you were the first sales hire. Talk to me about the sales hires that you made back in the early days and talk to me about how it changed through the different stages. So my first sales hire was beginning of 2015. The very first few sales hire are I would say not your typical reps. Laura Bilazarian : Awesome.

Scale 132

Scale Sales Hiring Sales Recruiting Technical Advisors 132

SaaStr

APRIL 16, 2019

Again, we felt that there was much greater value in being authentic than trying to be someone that we weren’t and try to find positives. It’s never a waste of time to find a great customer and take care of them and that’s led to frankly a lot of our success to date. This is never going to work.”

CTO Hire 152

CTO Hire Travel Underperforming Technical Team CTO Coach 152

SaaStr

AUGUST 22, 2020

365: The Office of the Future, How Everything’s Changed and What 2021 Will be Like with Justin Bedecarre, CEO @ HelloOffice and Jen Nguyen, Founding Partner @ TEAMWERC. Centralized HQs with all the perks and amenities “under one roof” have traditionally been used as recruiting tools to attract and retain top talent. Aaron Levie.

Sales Recruiting 144

Sales Recruiting Cloud CTO Hire Scale 144

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. How does Bob think about when is the right time to hire a Head of Partnerships? 298: Startup success is not exclusive to Silicon Valley.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

SaaStr

APRIL 9, 2019

Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. You’ve got to learn about sales, about marketing and, otherwise, you need to hire a lot of other people around you to help. Eric Yuan: Because, at that time, we really needed a product.

Sales Hiring 127

Sales Hiring Scale CTO Hire Marketing 127

Chart Mogul

JULY 1, 2020

After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers. The problem was, it was very hard to find people to talk to about your prototype and conduct your research. As people or members of the same team, we’re biased.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Find a sponsor , not a mentor — someone who is in the room when opportunities arise and makes sure your name comes up.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Intercom, Inc.

JANUARY 5, 2022

And as nice as verbal assurances and a handshake are, as you grow and try to sign with more established, enterprise-level companies, you’ll find yourself more and more having to provide proofs of compliance before closing the deal: The shift to the cloud, more and more data breaches – it really put a magnifying glass on third-party risk.

Scale 211

Scale Software Review compliance Technical Review 211

Chart Mogul

JULY 1, 2020

After missing the mark on product/market fit for their first startup, the founders decided to find a new business idea and validate it with potential customers. The problem was, it was very hard to find people to talk to about your prototype and conduct your research. As people or members of the same team, we’re biased.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Prior to founding Twilio, Jeff was the founder and CTO at Nine Star Inc.

Underperforming Technical Team 119

Underperforming Technical Team Development Software New CTO 119

SaaStr

APRIL 4, 2019

We needed to stay relevant along the customer’s journey and we needed to find our own cloud provider that was going to allow for us to scale quickly, to have the security that we knew customers were demanding when they were searching for cloud platforms. And what challenge that presented to us was how do we do that quickly.

Cloud 165

Cloud Scale Trends Machine Learning 165