Sales Hacker

MARCH 25, 2021

Our guess is that poor Polly from purchasing is gathering dust on a noticeboard in the canteen or buried somewhere deep in your internal network of folders. Your business exists solely to satisfy buyers. Perfectly position the product/service to their prospects. Your sales team. So where are you going wrong?

Scale 113

Scale Underperforming Technical Team Outsourcing Services Sales Enablement 113

Casey Accidental

OCTOBER 27, 2020

This is part three of a three part series on sequencing business models. In part two of our Sequencing Business Models series , we talked about the different types of marketplaces and what needs to be built to be effective in each of them. This post is a collaboration with Gilad Horev.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Stax

JANUARY 8, 2024

To establish an effective risk management program as a PayFac, you must establish a dedicated risk management team, utilize the right tools and technology, develop proper risk management policies and procedures, conduct regular risk audits, and stay up-to-date with the latest industry regulations.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Neil Patel

OCTOBER 27, 2020

If you want to build a website for your business, it’s no different. Most of the articles that I write on my blogs are catered towards intermediate to experienced marketers and those with a business website. But, if you’re trying to build a business website, you’re setting yourself up to fail. But that’s not fair.

Underperforming Technical Team 145

Underperforming Technical Team Social Media Marketplace as a Service Software Review 145

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It How are we going to do this? How are we going to do that?

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

Neil Patel

SEPTEMBER 22, 2020

You have to make consistent sales if you want to scale your business fast. That’s all because of our ability to constantly optimize and improve our methods according to the current trends in the marketplace. You should check out the services of Neil Patel Digital. #2 3 WebMechanix — Best For All-In-One Services.

Sales Hiring 144

Sales Hiring Outsourcing Services Social Media Underperforming Technical Team 144

Intercom, Inc.

APRIL 23, 2018

Most sales and support teams are already well versed in conversations about data deletion, risk assessments and security frameworks, but those issues are going to become an even more prominent part of the discussion once GDPR comes into effect. A high level priority for businesses to focus on is detection.

Underperforming Technical Team 220

Underperforming Technical Team compliance Systems Review Marketplace as a Service 220

OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Sticky after all. Four ways to drive value.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

Neil Patel

OCTOBER 22, 2020

From a business perspective, you shouldn’t go for either. Because if people buy, then they both like it and you can safely and predictably scale your business. It’s your most powerful weapon and most businesses do it completely wrong. That can be a developer, a Funnel designer/builder, an Ad specialist, or a CRO consultant.

Scale 142

Scale Underperforming Technical Team Sales Hiring Consulting 142

OpenView Labs

FEBRUARY 3, 2022

As part of our last three annual finance and operating benchmarks surveys, we’ve asked nearly 2,000 startup founders and leaders of B2B SaaS businesses this simple question: “What’s keeping you up at night?”. Simply having a good business and vision isn’t enough to win over candidates. This data point isn’t like our typical benchmarks.

Sales Hiring 82

Sales Hiring Sales Recruiting Scale Startup 82

Neil Patel

JANUARY 21, 2021

Starting a business, even a bootstrapped one, is expensive. Wrike is a versatile and comprehensive project management tool, perfect for startups and businesses of all sizes. Wrike also makes collaboration seamless with shared calendars, file sharing, and team reports time tracking. What Are Bootstrapping Tools?

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

SaaSOptics

MAY 19, 2022

Customer Acquisition is the process of acquiring new customers in a business. Not only is it one of the main drivers of revenue growth for early-stage companies, but it’s a primary goal for SaaS businesses across market stages. Below, we’ll dive into how to develop a customer acquisition strategy from start to finish. .

Acquisition 59

Acquisition Scale Strategy Software Review 59

Sales Hacker

JANUARY 23, 2019

Needless to say, this made him look bad in my eyes. This left a bad taste in my mouth as the company clearly valued new business more than existing customers. When the customer journey isn’t well-orchestrated, Marketing and Sales can do serious damage in the marketplace. Here’s the upside. The result?

Strategy 88

Strategy Marketing Marketplace as a Service Sales 88

A Smart Bear

FEBRUARY 26, 2019

The implication is that this was unknowable or bad luck, but the truth is, this was a predictable result of not understanding the market. Sometimes that’s a dream team that weathers the storm that sinks the other boats. The bad news is, you don’t know ahead of time what that thing will be. But don’t get hung up on it.

Underperforming Technical Team 64

Underperforming Technical Team Scale Sales Hiring Startup 64

Neil Patel

APRIL 20, 2021

Whether you’re selling a digital product online or you run a brick-and-mortar business, these behavioral neuroscience principles will work for you. Until that happens, you’ll find it difficult to sell your actual products or services. Most people and companies think products and services sell because of their great features.

Sales 137

Sales Outsourcing Services Marketplace as a Service Underperforming Technical Team 137

Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Speak the customer’s language.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

Neil Patel

OCTOBER 24, 2020

While looking through your business objectives, you suddenly feel your organization needs to shake things up a bit. Unfortunately, your in-house team doesn’t have the required expertise to push through change. Let’s face it: None of us know everything about growing and managing a business. So what do you do?

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Leveraging customer insights across your business.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

OpenView Labs

APRIL 13, 2020

Proliferation of iterative, experiment-driven, nimble approaches to product development (also known as Agile). The convergence of these changes has led many to realize that “growth” is a team sport. Decisions made within the product can dramatically impact the success of a marketing team and the growth of a company.

Systems Review 98

Systems Review Technical Advisors Scale Technical Review 98

ChurnZero

NOVEMBER 18, 2022

And yet, downplaying your team’s needs undermines CS’s current impact and future revenue-driving potential. According to our 2022 Customer Success Leadership Study, CS teams are already underfunded and under-resourced. My job is to continually inform and share knowledge that’s going out in the marketplace.

Customer Success 98

Customer Success Sales Hiring Headcount Scale 98

Sales Hacker

MARCH 30, 2021

How to build a winning sales team. Developing A Winning Sales Team [16:24]. It provides the information that helps me succeed, translating down into my sales team as I’m coaching and mentoring them. I did a couple of startups from there, in the CRM ecosystem, then got into TOA, which was field service in the cloud.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

SaaStr

JANUARY 28, 2020

Our monthly self-service churn went from like 3% to like 9%, right? If something bad happens, you’re going to have to cut your burn, probably. There is one thing, I love this quote and it’s a little bit of a crude quote, not that it’s bad language-. What do you do with that lightly toxic person on your team?

Sales Hiring 204

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 204

SmartKarrot

NOVEMBER 10, 2020

With the evolving nature of competition and customer behavior, customer-centricity is becoming a more effective approach in driving business growth. Yet, product centricity cannot be fully ignored for it has its own plus points that add into the business. They provide more than just good support and service.

Underperforming Technical Team 21

Underperforming Technical Team Business Customer Lifetime Value Marketplace as a Service 21

Neil Patel

AUGUST 4, 2021

There’s no doubt about it: a successful video marketing campaign will absolutely transform how your business operates. On average, video content is shared 1200 percent more than text and image posts combined – making it the perfect pursuit for businesses looking to increase their organic reach. Is this goal achievable?

Marketing 145

Marketing Social Media Sales Hiring Technical Review 145

SaaStr

JANUARY 5, 2023

Looking back on its explosive growth, however, the company realized just how badly it needed the valuable services of a Chief Financial Officer (CFO). A CFO can help you safely manage your growth during times of increasing business complexity without overextending your runway. Hiring a CFO. The path to success is not linear.

Sales Hiring 38

Sales Hiring Acquisition Forecasting Outsourced Development 38

Totango

NOVEMBER 14, 2019

This is your opportunity to prove your product is the best solution for meeting their business goals. A good first impression is integral to establishing trust in your team and confidence in your product’s ability to deliver value. . Encourage customers to trust you by showing you have a plan in place for their development.

Education 64

Education Onboarding Underperforming Technical Team Marketplace as a Service 64

SaaStr

SEPTEMBER 12, 2019

Congratulations you’ve built a product that’s proven itself in the marketplace! At Twilio, I think my entire job there my first two years was throwing t-shirts at people, because everyone had a Twilio t-shirt I think in the developer community in 2010, and that was our marketing strategy. I have a team of people who work on numbers.

Investment 100

Investment Underperforming Technical Team Sales Hiring Software Review 100

Totango

JANUARY 17, 2019

Customer retention is vital to the health of your business. The digital transformation of business has given customers more choices and greater freedom from long-term arrangements. The customer-centered economy forces us to shift the way we think about the flow of our business. The Path to Building a New Era of Customer Loyalty.

SaaS 74

SaaS Marketplace as a Service Underperforming Technical Team Scale 74

SaaSHolic

DECEMBER 2, 2021

Product onboarding is an essential part of customer activation and retention for businesses that are SaaS providers. A bad onboarding experience won’t impact your bottom line as a SaaS company, but it will negatively affect your customer’s productivity. What makes an onboarding experience a bad one? What does that mean?

Onboarding 52

Onboarding Strategy SaaS Underperforming Technical Team 52

Sales Hacker

MAY 22, 2020

The downside of this is that you’ll need to invest a lot of time and effort into engaging with those leads and making them want your product/service. Sales Accepted Leads, on the other hand, already had their first, second, and third touch with your unique value propositions, product, or service. The answer lies in pop-ups.

Payment Methods 112

Payment Methods SaaS Payments Payment Services Sales 112

SaaStr

AUGUST 16, 2019

During his 5 years at PatientPop, Justin grew sales from $0 to $56m alongside the full build-out of the sales team. As a manager observing their team, what are signs that an individual is burning out? What actions and communications must they adopt to ensure that this feeling of culture over performance is accepted by the team?

Scale 136

Scale Underperforming Technical Team Sales Hiring Interviewing 136

FastSpring

APRIL 13, 2023

When Justin and his initial team started looking for a way to capitalize on VR/AR technology, they focused their attention on the “made-to-order” industrial market. But Dopple’s team took the opposite approach. We want people that are trying to do something a little different and lean into future-proofing their business.”

Payment Methods 142

Payment Methods Marketing Payments SaaS Payments 142

SaaStr

MARCH 20, 2020

317: Rachel Hepworth is VP of Marketing @ Pilot, the startup that offers the best bookkeeping, tax and CFO services for growing businesses. Before Slack, Rachel spent 4 years at LinkedIn where she led the product marketing team for content experiences. But if I’m really honest, what drew me to the company was their logo.

SMB 179

SMB Scale Startup Marketplace as a Service 179

Neil Patel

OCTOBER 11, 2021

Whether you’re a product or service-based business, it’s never too early to start planning your holiday promotions. After all, the holidays are a key time for you to boost your revenue and grow your business before the year’s out, so it’s crucial you take advantage of the opportunity. Partner With Other Businesses.

Marketplace as a Service 118

Marketplace as a Service Social Media Business Underperforming Technical Team 118

OPEXEngine

NOVEMBER 12, 2019

Scale insurgents are business builders. They are innovators, to be sure, but what sets them apart is the ability to develop go-to-market models that create economic advantage at the level of gross margin and—eventually— operating margin. Discovery Group, a South Africa-based financial services firm, is another great example.

Scale 40

Scale Scaling Underperforming Technical Team Marketplace as a Service 40

SaaStr

SEPTEMBER 4, 2020

371: It’s no secret that businesses today are struggling with an unpredictable economy. Jennifer Tejada: So it’s not all terrible bad news because Winston Churchill told us, “Never waste a good crisis.” That is really happening in the marketplace. First, do no harm and deliver the business results.

Scale 158

Scale Underperforming Technical Team Sales Hiring Branding 158

Neil Patel

JANUARY 20, 2021

Can businesses keep succeeding with this decline in organic reach? That’s fine – but it leaves so much opportunity on the table to drive real results for your business. So, we’ll take the smarter route that doesn’t require a heavy investment for a small business owner. Post your team photos like Zappos. Absolutely.

Social Media 145

Social Media Software Review Branding Engagement 145