SaaStr

APRIL 3, 2024

As the kickoff to our first fully digital SaaStr AI Day, Jennifer Tejada , the CEO of PagerDuty, chatted with Jason Lemkin, SaaStr CEO and Founder, about navigating the shift to Generative AI and what Artificial Intelligence in SaaS might look like in the next 6 months, as well as years to come. How to Buck Up and Go Long in SaaS?

Generative AI 238

Generative AI AI Technical Review Software Review 238

SaaStr

FEBRUARY 20, 2023

Underrated: How great of a business model SaaS is. You can literally do almost nothing but make your customers happy and usually you will still grow. 1,000+ Unicorns bloomed, hundreds of them in SaaS. . 1,000+ Unicorns bloomed, hundreds of them in SaaS. What do I mean? Maybe more.

Acquisition 303

Acquisition Startup Business Model SaaS 303

SaaStr

DECEMBER 14, 2023

In the latest installment of SaaStr’s What’s New series – where we sit down with the leaders in SaaS and Cloud for the inside scoop on what’s top of mind and what’s new, SaaStr CEO and Jason Lemkin chats with the CMO of Google Cloud, Alison Wagonfeld.

Cloud 241

Cloud Scale AWS AI 241

SaaStr

DECEMBER 29, 2023

In part one of this week’s Ask-Me-Anything (AMA) with SaaStr founder and CEO Jason Lemkin, he answered the community’s questions about whether all anyone cares about is AI anymore, investor appetites going into 2024, vertical SaaS, and thriving as a solo founder. Now, everyone wants AI to do it. Don’t tell them what should be on it.

Scale 235

Scale Sales Hiring Customer Success AI 235

SaaStr

SEPTEMBER 19, 2023

Many of the fundamental business models that were once engraved in the SaaS playbook are now changing thanks to a tougher macro environment and a maturing market. PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time.

Business Model 251

Business Model SaaS Payments Payments Headcount 251

SaaStr

SEPTEMBER 16, 2022

And one of my themes was that while the markets are down, I mean way down — the best in SaaS are still growing at jaw-dropping rates. But for the most part, there is no slowdown in the leaders of SaaS. There literally has never been a better time to sell a SaaS product. It really means a lot.

SMB 349

SMB SaaS Cloud Scaling 349

SaaStr

DECEMBER 13, 2023

Numbers don’t lie, but sometimes the stories we tell around them do. Dave Kellogg, EIR at Balderton Capital and 25-year C-level veteran, shares the top 14 signs that you have a SaaS metrics problem, the five reasons those symptoms exist, and a SaaS metrics maturity model with five layers to help you move the needle at every stage.

Metrics 301

Metrics Sales Hiring Benchmarks SaaS 301

SaaStr

SEPTEMBER 3, 2023

SaaStr Founder and CEO Jason Lemkin and Partner at QED Investors Amias Gerety chat on the Fintech Beat podstream about all things SaaS, money, and what makes a great founder. What Makes SaaS So Great If you’re here on SaaStr reading this, you don’t need to be told why SaaS is so great. How did they do that?

Sales Hiring 232

Sales Hiring Headcount Finance Technical Review 232

SaaStr

APRIL 21, 2023

In this post , SaaStr Founder and CEO Jason Lemkin shared five super simple ways to generate more leads and grow your company that always work. Most SaaS companies don’t spend enough on marketing, and that’s a mistake best avoided. As you decide which ideas to implement, remember you don’t have to do all of them.

Outsourcing Services 202

Outsourcing Services Scale Outsourced Development Marketing 202

Subscription Flow

APRIL 18, 2024

How do you keep increasing your revenue in a marketplace that has reached its point of saturation? In such a scenario, what subscription-based businesses like these dating apps usually do is they redirect their energies into improving their customer lifetime value by reworking their customer engagement model.

Engagement 94

Engagement Customer Lifetime Value Revenue Subscription 94

SaaStr

MARCH 19, 2024

If you’ve been an operator in the SaaS industry for a long time, you’ve probably considered starting your own company. What does it take to become a founder, and how does it differ from operations? Lessons for a first-time founder: Less is better. As an operator, it’s less about the why and more about the how you do it.

Headcount 206

Headcount Scaling Finance Engineering 206

SaaStr

DECEMBER 27, 2023

Alessio Artuffo, President and COO of Docebo , shares lessons learned, misconceptions, and what he would have done if he could do it all over again. They’re also growing fast and are nicely profitable. Because it can dilute your message a lot. People think you can’t build a business without burning a lot of cash, too.

Sales Hiring 203

Sales Hiring Scale SMB Outsourced Development 203

SaaStr

FEBRUARY 27, 2024

Go-to-market (GTM) design and efficiency are sometimes overlooked, but they’re a critical driver of any SaaS business. Previously in SaaS, it was widely seen that anything > 1 was healthy if you were venture-backed, and anything > 1.5 What does this mean? is was seen as perhaps too capital-efficient.

VP of Engineering 226

VP of Engineering Scale Marketing Benchmarks 226

OPEXEngine

JUNE 11, 2020

Every few months I take a look at the top read blog posts on OPEXEngine, to make sure I have a solid understanding of the topics that you are looking for more insight on. As a result, I decided to share with you a few of our Not-to-be-Missed blogs. Best SaaS Blog Posts You Shouldn’t Miss.

SMB 59

SMB SaaS Benchmarks Subscription 59

SaaStr

FEBRUARY 20, 2024

Gusto is a high-velocity, high-scale acquisition and expansion engine, and one we can all learn from. In a recent Workshop Wednesday, Tolithia Kornweibel, CRO, and Jamie Edwards, Head of Go-to-Market Operations and Tools, share how Gusto maximizes revenue so that you can do the same.

Scale 215

Scale Sales Marketing Construction 215

SaaStr

DECEMBER 30, 2022

5 hard years, of finally getting the company to $5m or $10m or $8.32m in ARR, the founder CEO thinks it’s just time to Bring Someone Better In. If it explodes beyond your wildest dream, and you can manage to keep up and build a strong team, the answer is usually a long time. Could he or she recruit a better team?

Sales Recruiting 227

Sales Recruiting Customer Success SaaS Management 227

SaaStr

FEBRUARY 21, 2024

Welcome to the latest installment of our “ What’s New ” series where SaaStr founder and CEO Jason Lemkin sits down with some of the top leaders and founders in SaaS and Cloud to discuss What’s New and what should be top of mind for fellow founders. How Do You Decide Who to Partner with?

AWS 210

AWS Scale Sales Hiring Marketing 210

Buffer Resources

APRIL 22, 2024

A solopreneur is any business driven exclusively by one person. Modern solopreneurs commonly run their businesses, at least in some part, through the Internet. Unlike traditional startup founders who seek to grow headcount and scale a product, solopreneurs often are the product. Solopreneurs can be excellent at their craft.

Social Media 98

Social Media Scale Growth Hacking Headcount 98

SaaStr

DECEMBER 9, 2022

Better to embrace it now, if you haven’t already. So look, very few, if any, SaaS or Cloud companies are out there saying times are easier now than 12 months ago. Salesforce even said it just didn’t know how it would do next year, and for now, suspended guidance. HashiCorp, growing a stunning 52% (!) Probably none.

Cybersecurity 274

Cybersecurity SaaS Cloud SMB 274

SaaStr

JUNE 18, 2022

Today, it’s grown to more than 2,000 employees serving over 200,000 businesses. Many SaaS companies talk about creating a strong culture and smooth hiring process, but how can they actually live up to it? But what helps is relying on a north star –– your core values as a business. Those should never waver. .

Interviewing 302

Interviewing Development Churn SaaS 302

SaaStr

MAY 14, 2021

No matter how well you are doing post-Initial Traction in SaaS … you can almost always do at least 10-15% better. Because there’s almost always more you can optimize, if nothing else. But it almost always can be done if you force yourself to work even that much smarter and harder.

Sales Hiring 276

Sales Hiring Scale Engineering Customer Success 276

SaaStr

JUNE 10, 2020

How much do you talk about Customer Marketing? While the concept may sound old hat to those that have been in the software business for a long time, in SaaS in particular, very little tools, processes, and software are applied to marketing to customers after they are closed. Do a weekly webinar on something.

Marketing 257

Marketing Retention Customer Success Content Marketing 257

SaaStr

JANUARY 24, 2024

Mark Roberge , SaaStr fan-favorite and Co-Founder and Managing Director of Stage 2 Capital brought together some of the top CROs in SaaS during the SaaStr Annual to share some of their greatest learnings and pivotal moments leading some of the Cloud 100 SaaS companies. Can you start and stop a PLG motion?

Scale 231

Scale Sales Hiring Scaling Revenue 231

SaaStr

JULY 5, 2023

So some SaaS and Cloud leaders have seen big impacts from the post-Covid hangover, but others have just kept accelerating. Billion in ARR, growing 29% overall, and it’s worth a stunning $29 Billion. Billion in ARR, growing 29% overall, and it’s worth a stunning $29 Billion. But you know what isn’t?

Scale 185

Scale cloud efficiency Cloud Business Model 185

SaaStr

MARCH 6, 2021

Recently I spent some time with two seemingly similar SaaS start-ups. Both have really great products and are organically growing. And at least in this case, in this case study, the difference to me is clear: the Better Positioned $1m ARR SaaS Start-Up Knew Its Customers From Day 1. And you have to do 20.

Interviewing 353

Interviewing Startup SaaS Enterprise 353

SaaStr

AUGUST 30, 2023

Keep reading to learn how this $1B+ valuation SaaS company stuck it out through a long, slow slog in the beginning and has become the largest software marketplace today. Now, there are at least 100k verified SaaS apps on G2, which is huge. How do I discover the SaaS products I need? How do I trust them?

AI Search 201

AI Search AI ChatGPT Software Review 201

SaaStr

OCTOBER 27, 2023

Catch up on part one here , where he deep dives into what he really thinks about AI, Sales and lead Gen for SaaS in 2024. Building and scaling a startup isn’t for the faint of heart and often comes with many ups and downs that SaaS veterans have experience in. Otherwise, your company will never grow. The short answer?

Sales Hiring 246

Sales Hiring Scale Venture Capital Generative AI 246

SaaStr

APRIL 23, 2021

Treat SMBs right, they grow forever. Bill.com is one of the quiet SaaS success stories. Now they’ve scaled to $200m+ ARR growing 38% selling just to 100,000+ SMBs, solving a hard problem (i.e., automating the back office and payments and billing for SMBs), and doing it with 120%+ NRR. Pretty impressive.

Payment Solutions 323

Payment Solutions Payments SaaS Payments Payment Services 323

SaaStr

NOVEMBER 3, 2023

Toast is the latest SaaS leader to get much more efficient in the past 12-18 months, along with monday.com, HubSpot, MongoDB, and many others. They’re still cruising — growing a stunning 45% YOY – which led us to the question: How? It’s the fastest-growing software business of all time. Social proof.

Payment Methods 196

Payment Methods Acquisition Scale Payments 196

SaaStr

APRIL 26, 2023

The customer marketing journey in SaaS is like rock climbing minus the risk of potential death. Jason Lemkin, CEO and Founder of SaaStr, said, “How much do you talk about Customer Marketing? It’s the #1 thing SaaS companies do the least of, that they should be doing far more of. How do you know it’s all working?

Scale 219

Scale Strategy Marketing Education 219

SaaStr

JANUARY 6, 2023

What Will I Learn Getting More Involved in Sales? The most important thing that you will learn is how businesses truly scale on the revenue side. But once you’ve actually worked with a great one, and you’ll see it’s one of the epic value creators in a fast-growing B2B/SaaS company. But SaaS compounds.

Sales Hiring 196

Sales Hiring Scale Sales B2B 196

SaaStr

NOVEMBER 14, 2023

Moving from a traditional SaaS to a pure consumption model was a challenging but fun transition for MongoDB. A Story About A Cobra Before talking about what consumption means today, Meghan shared a fable. You have to think about what behavior you’re trying to drive. There are still some complexities around SaaS-based approaches.

Compensation 164

Compensation Sales Azure AWS 164

FastSpring

DECEMBER 18, 2019

To recap a fantastic year at FastSpring, we want to take a look back at our top 10 blog posts from 2019. As a partner in growth for thousands of software companies around the world, one of our goals is to provide blog content that is helpful, interesting, and informative. Subscription Finance: What is MRR?

Merchant Services 78

Merchant Services Payment Methods Payment Services Payment Solutions 78

SaaStr

OCTOBER 5, 2022

So there are so many interesting things everyone selling to SMBs can learn from HubSpot. Billion in ARR … growing a stunning 41% year-over-year. #1. Billion in ARR … growing a stunning 41% year-over-year. #1. HubSpot is accelerating as it approaches $2 Billion in ARR — growing far faster than at $1B in ARR.

Scale 271

Scale SMB Scaling B2B 271

SaaStr

SEPTEMBER 3, 2022

Dear SaaStr: What Are The Top Things to Know Before Starting a SaaS Startup? You have to find someone at least as good as you, ideally better. A mediocre “business guy” that can’t really marketing and sales won’t really get you those key early customers. It’s always better to wait and a great co-founder than settle.

Venture Capital 267

Venture Capital Startup CTO SaaS 267

SaaStr

NOVEMBER 25, 2023

Jameson Yung, SVP of Sales at Gong, and Sam Blond, Partner at Founders Fund and previous CRO at Brex, share five tactical ways to get back to growing and hitting revenue targets. The days of working a little for big returns are behind us in the Boom of ‘21, so what can you do to start hitting revenue targets? #1:

Sales Hiring 202

Sales Hiring Underperforming Technical Team Revenue Sales 202

SaaStr

AUGUST 7, 2023

Learn about the most important SaaS metrics for founders in 2023 with the CEOs of the most metric-oriented company, monday.com, and the founder of SaaStr. For a quick recap on SaaS metrics: What is ARR in SaaS? You can read more about real-world ARR examples here. How Is CAC Calculated In SaaS?

Metrics 196

Metrics SaaS Sales Hiring Finance 196