Totango

OCTOBER 20, 2022

Hiring team members with the right customer success manager skills is critical for the effectiveness of your CS team and strategy. Here we’ve identified the 13 most essential qualities to consider when hiring a CS manager. What Is a Customer Success Manager (CSM)? What Makes a Good Customer Success Manager?

Sales Hiring 93

Sales Hiring Customer Success Sales Recruiting Technical Review 93

SaaStr

MARCH 24, 2020

Nothing matters but recruiting and using your personal network. Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. Sam Blond | Chief Sales Officer @ Brex. I’m doing The Playbook To Recruiting Your Sales Team.

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Sales Recruiting Sales Hiring Scale Underperforming Technical Team 131

User Pilot

MAY 21, 2023

In our guide, we discuss; The importance of features releases The stages of a successful release Best practices for each of these stages We also mention how Userpilot can help your product team orchestrate your feature releases. Before developing a new feature, make sure it’s in line with your product vision.

Underperforming Technical Team 97

Underperforming Technical Team Sales Recruiting Social Media Onboarding 97

SaaStr

JUNE 4, 2019

I actually worked in sales for five and a half years and that’s probably why I have tended to gravitate to B2B marketing. Worked as an AE and then a sales manager. Decided to go to business school, did that for a little bit and then came out in management consulting, a company. So, they’re a B2B piece.

Sales Recruiting 170

Sales Recruiting Scale Underperforming Technical Team Pricing 170

SaaStr

JULY 12, 2022

One of the first what How to Hire a Great VP of Sales at the New York Enterprise Tech Meet-Up (thank you to John Lehr and Work-Bench for setting this up). The Number One Thing You Can Do to Accelerate Your Business Post-Initial Traction is Hiring a Great VP of Sales. I don’t know anything about sales. More power to you.

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Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 258

Intercom, Inc.

JUNE 21, 2018

Whether you’re at an early-stage startup that’s just made its first sales hires, or part of a fast-moving sales team in a large organization, the key to success often comes down to efficiency. That means your focus should be on building the right customer profile and developing precise messaging to reach them.

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Sales Hiring Scale Sales Recruiting Technical Advisors 183

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers).

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Scale Payment Services Payment Methods Scaling 157

Intercom, Inc.

DECEMBER 19, 2018

Intercom, the product, continued to develop at a fast pace with hundreds of new features big and small – from an entirely reimagined Messenger to a thriving Intercom App Store to next generation chatbots, Custom Bots and Answer Bot. The best of the blog. Significant digits: 240 blog posts, 18 videos. Eoghan McCabe, CEO. “We

Scale 150

Scale Sales Recruiting Underperforming Technical Team Sales Hiring 150

Neil Patel

OCTOBER 24, 2020

Unfortunately, your in-house team doesn’t have the required expertise to push through change. In a nutshell, they can give you expert opinions, analysis, and recommendations that can help ensure a more objective-based approach to grow your business and maximize sales – all at the same time. So what do you do? Where to Find Consultants.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

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Sales Hiring Scale Underperforming Technical Team Sales Recruiting 210

SaaStr

JUNE 21, 2023

They hired their first VP of Sales with a wonderful pedigree and experience at some of the hottest startups. After three months, this talented guy came to Harbaugh with the recognition that LaunchDarkly’s customers were developers. He didn’t like to sell to developers, so he quit. because they needed to rebuild the sales team.

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Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 246

SaaStr

APRIL 23, 2019

Henrique: So, we applied to YC with this VR idea, which, looking back, it was pretty bad, but at the time we thought it was great. It was, kind of, like a developer friend who had a startup, so they saw their transactions on the terminal. Anu: And then the rest of the team? The first end team. And it’s very helpful.

Sales Hiring 157

Sales Hiring Sales Recruiting Scale Payment Methods 157

ProfitWell

NOVEMBER 22, 2019

Executives indicate that 7 out of 10 of their organizations are speaking to less than 10 prospects or customers in a non-sales research capacity per month and this doesn’t get better with company size. But that convenience doesn’t negate the fact that you have to develop a strategy and, well, actually do the optimizing.

Scale 47

Scale Sales Recruiting Underperforming Technical Team Subscription 47

SaaStr

JULY 1, 2021

The second is pulling more around values, and how we approached team building. Even as a three person team, we went through an exercise to figure out what do we stand for, as a team? Sam : This is not my insight, but someone else says… I really do believe it, that the team you build is the company you build.

VP of Engineering 261

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 261

ProfitWell

NOVEMBER 20, 2019

And Zenefits —SaaS for managing human resources—is highlighting that change on its blog, deemed Workest. But the blog points out that what might sound like frivolous, food-focused nonsense perks are actually what companies like Google, Facebook, and Amazon use to attract the young talent that’s pounding down their doors.

Sales Hiring 40

Sales Hiring Sales Recruiting Content Marketing Underperforming Technical Team 40

Sales Hacker

APRIL 26, 2019

when interviewing for a sales position? You answered the sales interview questions in a way that made you look like a winner. In this article, we’re going to review the 27 most common sales interview questions, PLUS the types of answers your interviewer is looking for, so you can raise the bar on your interviewing skills.

Sales Recruiting 21

Sales Recruiting Interviewing Sales Hiring Underperforming Technical Team 21

Full Session

NOVEMBER 8, 2022

Product teams, UX and UI researchers, marketers, and site owners use this feature to capture data and analyze user behavior. Identify Javascript errors, user frustration, usability issues, or poor-performing content. FullSession provides a central analytics platform that lets you and your team collaborate more efficiently.

Software Review 52

Software Review Technical Review Payment Solutions Payment Methods 52

Neil Patel

JANUARY 20, 2021

You need to attract potential buyers and funnel them into your sales funnel. Don’t just schedule your latest blog links and product updates. Post your team photos like Zappos. Bombarding your fans with 10 poor-quality updates in an hour. Offer a bonus referral gift to anyone who recruits other members.

Social Media 145

Social Media Software Review Branding Engagement 145

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Prior to Crossbeam Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

SaaStr

SEPTEMBER 24, 2019

InVision is a software platform that’s built for design teams that are building remarkable digital applications and digital experiences, and it’s used to collaborate with product and engineering organizations as well. Seth Shaw: We thought this was going to be a smaller Q and A, so this should be exciting. My name is Seth Shaw.

Sales Hiring 178

Sales Hiring Scale Technical Review Sales Recruiting 178

SaaStr

JANUARY 21, 2020

Justin Welsh, former SVP of Sales at PatientPop explains how he started in SaaS in 2009 as the second sales hire at Zocdoc. Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. Justin Welsh | SVP Sales @ PatientPop. Want to see more content like this?

Sales Recruiting 257

Sales Recruiting Sales Hiring Scale Sales 257

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. Never believe that doubting yourself is a bad thing. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. What is one a-ha moment you’ve had in your sales career? Anything less is failure.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

DECEMBER 5, 2019

Actually what I found was a little disarming, a little unfortunate, because there was a lot of, I think, bad experiences in the past with corporate venture capital and with earlier stage companies or with other VCs working with CVCs as they were once called. They might be sales operations challenges. ” And not just open ended.

Development Team Review 130

Development Team Review Scale Technical Review Software Review 130

Sales Hacker

MARCH 2, 2020

And for leveling up your sales skills, nothing beats a good sales book. So what are the best sales books for helping you reach peak performance? Have been recommended by sales professionals. Here’s how you can find the sales books that are most relevant to you. Here they are… The 97 Best Sales Books in 2020.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

Sylvia Ng

MARCH 14, 2017

An organization needs to remove sexual harassment and biases to attract and maintain women employees before it can develop pay parity. Then, as more women to begin to work there, it can start developing women into management positions, which is required before the proverbial glass ceiling can be broken. Act like you belong.

Sales Recruiting 75

Sales Recruiting Sales Hiring Underperforming Technical Team PayPal 75

SmartKarrot

AUGUST 25, 2022

The best bet one has with career change is developing transferable skills. Transferable skills are assets that a person develops internally and help the employer bring a unique set of experiences to the table. They can be developed and learned in school, through friends, other jobs, and more. They need not be limited to one job.

Customer Success 11

Customer Success Underperforming Technical Team Sales Recruiting Scale 11

SaaStr

AUGUST 8, 2019

Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company.

Sales Recruiting 109

Sales Recruiting SMB Scale Sales Hiring 109

SaaStr

AUGUST 8, 2019

Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company.

Sales Recruiting 109

Sales Recruiting SMB Scale Sales Hiring 109

SaaStr

JULY 15, 2022

You could watch it on YouTube or search on SaaStr on the blog about how ClickUp leveraged it. Jason Lemkin: You certainly can hire a whole content team and build 10,000 pieces of content, but I will tell you what I have always seen work is one incredible piece a week. That’s a great example. So, thanks man.

Scale 239

Scale Outsourcing Services Sales Hiring VP of Engineering 239

Stax

FEBRUARY 19, 2024

Software as a Service (SaaS) has made business software more accessible by offering cloud-based, on-demand access to a range of solutions, from project management and collaboration to sales and marketing. As such, they can face less competition because of the high barrier of entry that comes with developing specialist SaaS products.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

SaaStr

APRIL 30, 2022

The second constituent there is the developer. Why do developers love SaaS products? Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. The key here is knowing what your sales model is. They love SaaS products.

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SaaS Payments Metrics Payment Methods Scale 230

SaaStr

OCTOBER 26, 2023

Co-founder and CEO at Greenhouse, Daniel Chait, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Greenhouse, a successful recruiting software company at $200M in ARR today. But on sales calls, the buyer would say the product looked amazing — and that they needed an ATS before buying Greenhouse.

Sales Hiring 210

Sales Hiring AI SMB Scale 210

SaaStr

FEBRUARY 18, 2020

Maria and Anthony present the CEO and CMO playbook of how the CEO and CMO can partner with other members of the team to grow sales and marketing. Maria : Not too bad. Maria : I mean, I’ve talked to over 60 recruiters. You see this headline here and it doesn’t sound so bad, 43 months. Maria : Thank you.

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Scale Sales Recruiting Sales Hiring Underperforming Technical Team 216

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. They need fewer sales as a percentage of overall employees. David Schmaier: Sure.

Payment Solutions 149

Payment Solutions Pricing Payments Payment Services 149

Sales Hacker

APRIL 1, 2019

This week on the Sales Hacker podcast, we interview world famous sales expert, consultant, trainer, and thought leader Keenan. Why sales is contextual and how to leverage context in the right way. Why sales is contextual and how to leverage context in the right way. Subscribe to the Sales Hacker Podcast.

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Sales Recruiting Sales Hiring Scale Sales 81

Kellblog

JUNE 4, 2023

In that (quite popular) post, I shared Mark’s top ten list of mistakes that enterprise software startups make in sales and go-to-market. The simple fix is to spin up a portal that gives partners self-service access to basic sales tools and training. I enjoy talking with Mark because our skills and experience are complementary.

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Sales Recruiting Compensation SaaS Sales Hiring 109

yoursales

DECEMBER 19, 2022

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for. Professional Sales SALES STACK. 2022: Sales Tools. Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever.

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Scale Sales Recruiting Sales Outsourced Development 86