Navint

MAY 21, 2019

How do you convert the occasional user, customer, or even someone who’s just browsing into a Continuous Customer ? featured Bill Bradford of BeachBody , Dan Kessler of Headspace , and Corey Weiss of ipsy who talked with Ro Bhatia of LimeLight CRM about how they use data to help drive retention for their subscription services.

Scale 45

Scale Revenue Underperforming Technical Team Business Model 45

OpenView Labs

JUNE 3, 2019

The vast majority of SaaS companies are missing out an important growth opportunity. Recent research found that one of the things the top 10% of SaaS companies have in common with each other is a retention rate that’s 20% higher than the median. Done right, the onboarding experience is a gold mine of opportunity.

Onboarding 40

Onboarding Retention Engineering Education 40

A Smart Bear

FEBRUARY 26, 2019

I don’t like freemium ; I want to learn from people who care enough to pay, not from the 20x more who don’t. I don’t like freemium ; I want to learn from people who care enough to pay, not from the 20x more who don’t. This is a common but largely unacknowledged reason why companies fail.

Underperforming Technical Team 64

Underperforming Technical Team Scale Sales Hiring Startup 64

Incredo

JANUARY 14, 2020

Say you want to know how videos can help you increase the impact of your social media ads. You searched it on Google, found an article on a video software provider’s blog, and clicked on the headline. At the end of the post, you saw a freebie on a similar topic. Have trouble setting up and optimizing your SaaS conversion funnel?

Sales Funnel 239

Sales Funnel SaaS Sales Social Media 239

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. You will fail if you: 1) try to build a suite of products out of the gate, 2) focus solely on SMBs, or 3) have an MBA. We have someone that…how many Twitter followers do you have?

Part-Time VPE 224

Part-Time VPE Technical Cofounder CTO Hire New CTO 224

OpenView Labs

JULY 2, 2020

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. And it needs to consider both the rational and irrational sides of how people make purchase decisions.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

User Pilot

JULY 22, 2023

Is this the right thing for you SaaS? How do you get started? In this guide, we’re going to show you how a land and expand strategy can help you grow your revenue generation from existing clients by deploying a foot-in-the-door approach with your sales team! What is a land and expand strategy? upselling vs cross-selling).

Strategy 74

Strategy Sales Recruiting Customer Success Acquisition 74

SaaStr

OCTOBER 22, 2020

In Today’s Episode We Discuss: * How Ryan made his way into the world of enterprise SaaS. How did it impact how he assesses candidates today? How did it impact how he assesses candidates today? * How does Ryan distinguish between the company story vs the product story? Harry Stebbings. Ryan Carlson.

Sales Hiring 167

Sales Hiring Scale Interviewing Technical Review 167

ProfitWell

OCTOBER 30, 2019

Most SaaS companies approach churn management all wrong. The number one reason most SaaS companies struggle to lower their churn rate is simply that they aren’t being proactive. That's not to say SaaS leaders don't care about retention. By that point, it’s already too late. Why be proactive about churn management?

Churn 72

Churn Management SaaS Payments Strategy 72

Chargify

AUGUST 17, 2017

In the world of SaaS it is common for sustaining growth to be harder than attaining initial growth. In the world of SaaS it is common for sustaining growth to be harder than attaining initial growth. That’s what we’re covering in today’s post: 12 actionable ways to reignite your SaaS growth. SaaS Growth Ceiling.

Scale 53

Scale Sales Hiring SaaS Artificial Intelligence 53

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . better understand Inbound, and learn about major tactics that you can implement, master your SaaS pricing page and increase your conversions.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Chart Mogul

FEBRUARY 11, 2020

The thing is, learning and incorporating a SaaS app into a workflow is no different than learning a language, hitting the gym, or sticking to morning meditation. The thing is, learning and incorporating a SaaS app into a workflow is no different than learning a language, hitting the gym, or sticking to morning meditation.

Onboarding 132

Onboarding SaaS Technical Review Churn 132

Chart Mogul

FEBRUARY 11, 2020

The thing is, learning and incorporating a SaaS app into a workflow is no different than learning a language, hitting the gym, or sticking to morning meditation. The thing is, learning and incorporating a SaaS app into a workflow is no different than learning a language, hitting the gym, or sticking to morning meditation.

Onboarding 52

Onboarding SaaS Technical Review Churn 52

SmartKarrot

JANUARY 22, 2021

This blog today will take you on a mystical ride from how it all started, to what defines the tonality of customer success today to what the future anticipates. The Customer Success Funnel SaaS and Mobile Apps Cloud and its Phenomenal Impacts. Did we successfully make it through 2020 and the years ahead of that?

Customer Success 10

Customer Success Scale Artificial Intelligence Cloud 10