Chart Mogul

SEPTEMBER 15, 2023

For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. Subscriber or not, anyone who wants to increase their SaaS knowledge will benefit by reading the … For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

AUGUST 28, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 10 Things That Always Work in SaaS Marketing. SaaStr 584: More Than Revenue: Why Choosing Your First Customers Matters More Than You Think with Pigment Co-Founder & Co-CEO Eléonore Crespo. 2 Cold Emails I Funded For Millions.

Sales Hiring 271

Sales Hiring Scale Scaling Revenue 271

SaaStr

AUGUST 14, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Alteryx, ZoomInfo, Atlassian Have Blow Out Quarters. SaaStr 579: Why Event Marketing Matters Even More Than Before & The Future Of Events with SaaStr CEO Jason Lemkin. Datadog grows 74% at $2B in ARR. Ping Identify Acquired for $2.8

Scale 242

Scale Startup Scaling Metrics 242

SaaStr

AUGUST 6, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 10 Things Not to Say During a VC Pitch. SaaStr 578: The Metrics that Matter, Whether You Are Raising $1 Million or $100 Million with Index Ventures Partner Molly Alter. Is Every SaaS Startup Worth Half of What It Was Last Year?

SMB 207

SMB Startup Scaling Churn 207

SaaStr

AUGUST 21, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 10 Things That Always Work in SaaS Marketing. SaaStr 579: Why Event Marketing Matters Even More Than Before & The Future Of Events with SaaStr CEO Jason Lemkin. 10 Things I’d Do Differently as a Founder Next Time.

Scale 200

Scale Scaling Retention Investment 200

SaaSHolic

FEBRUARY 23, 2022

If you’re looking for the top SaaS blogs and influencers you’ve come to the right place. He writes frequently at Close.io’s blog , has many videos published at Close.io’s YouTube channel , and also presents The Startup Chat podcast. He tweets at lot and also writes at Intercom’s blog.

Venture Capital 52

Venture Capital SaaS Social Media Startup 52

SaaStr

APRIL 26, 2024

That’s why data matters. Culture Structure You want a culture of checking results and having metrics to evaluate those results from the LLM or a more traditional model. You want a culture that focuses on your metrics and evaluating what’s important to you. The future of Enterprise is “Ambient AI.” Why is data so hard?

AI Search 189

AI Search AI Artificial Intelligence Scale 189

SaaSHolic

FEBRUARY 6, 2023

If you’re looking for the top SaaS blogs and influencers you’ve come to the right place. He writes frequently at Close.io’s blog , has many videos published at Close.io’s YouTube channel , and also presents The Startup Chat podcast. He tweets at lot and also writes at Intercom’s blog.

Venture Capital 52

Venture Capital SaaS Social Media Startup 52

Buffer Resources

AUGUST 7, 2023

years into my time at Buffer, I realized I was about to hit 100 articles written for the Buffer blog. Over time, as I grew comfortable with the social media space, I started to understand what would best move the needle for our core metric: page views. After randomly deciding to count how many articles I had written 1.5

Social Media 52

Social Media Systems Review Technical Review Software Review 52

SaaStr

MARCH 30, 2024

If you don’t model it properly (and often for the first time) — your burn can creep up on you, no matter how carefully you think you are managing expenses. NPS is A Great Core Metric. But there’s a reason you hired managers. If you don’t let them do that … you’ll frustrate the heck out of the best ones. And stymie all of them.

Scaling 264

Scaling Revenue Underperforming Technical Team Market Segmentation 264

SaaStr

JUNE 19, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 5 Interesting Learnings from Sprout Social at $240,000,000 in ARR. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 5 Interesting Learnings from Sprout Social at $240,000,000 in ARR.

CTO Hire 202

CTO Hire CTO Sales Hiring Innovation 202

ChurnZero

DECEMBER 29, 2020

Top 10 Blog Posts from 2020. This article is a roundup of the not-so-obvious phrases you should avoid saying to a customer no matter how well-intentioned or deserved. Now, I’ll spare you my attempt at summarizing this last year because it looked different for all of us. Some of us slowed down. Some of us sped up.

Sales Hiring 98

Sales Hiring Scale Technical Review Software Review 98

Neil Patel

NOVEMBER 27, 2018

You’ve seen me and thousands of other marketers talk about how to make a blog popular. But if you don’t set up your blog correctly, you won’t do well no matter what kind of marketing you do. And no, I am not talking about the technical setup of your blog. Principle #4: Blogging is both about “you” and “I”.

Branding 111

Branding Content Marketing Social Media Mobile 111

SaaStr

JULY 1, 2022

One only has to read Twitter or any VC blog post to know that things have changed in the funding environment. How companies can go from boom to bust in a matter of months. As you scale to later stages, measurable metrics become much more important than qualitative things like your team, product, market, and competition.

Scale 224

Scale Management Metrics Startup 224

SaaStr

JANUARY 10, 2024

Longevity matters a lot. ” Mistake #3: Setting the Wrong Metrics and Goals Ryan at Okta made the wrong choice on short-term metrics and led his team in the wrong direction as CMO. .” I was going to tell everybody that pipeline mattered.” And without that context, you lose out.”

Sales Hiring 237

Sales Hiring Scale Technical Review Leadership 237

SaaStr

DECEMBER 13, 2023

Dave Kellogg, EIR at Balderton Capital and 25-year C-level veteran, shares the top 14 signs that you have a SaaS metrics problem, the five reasons those symptoms exist, and a SaaS metrics maturity model with five layers to help you move the needle at every stage. The 15 Types of Misuse and Abuse of SaaS Metrics #1: Bludgeoning.

Metrics 287

Metrics Sales Hiring Benchmarks SaaS 287

SaaStr

AUGUST 7, 2023

Learn about the most important SaaS metrics for founders in 2023 with the CEOs of the most metric-oriented company, monday.com, and the founder of SaaStr. For a quick recap on SaaS metrics: What is ARR in SaaS? In the early days of SaaS, efficiency mattered because there was no capital. And it’s possible!

Metrics 183

Metrics SaaS Sales Hiring Finance 183

Subscription Flow

APRIL 18, 2024

Keeping this new development in the SaaS world in mind, we will be dividing the blog into 2 sections to better help you understand subscriber engagement in general, and then explore ways in which you can devise/tweak your own customer engagement models to increase your business’s overall revenue. It is measured using various metrics.

Engagement 94

Engagement Customer Lifetime Value Revenue Subscription 94

SaaSOptics

JUNE 27, 2018

That's why investors care about your customer success metrics (and more). In the second half of our two-part blog series, we're sharing insights from investors about SaaS customer success metrics. Customer success is key to growing your SaaS business.

Customer Success 40

Customer Success Metrics Subscription Payment Features 40

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

SaaStr

MAY 7, 2020

Corporate blogs almost always work. Corporate Blogs Always Work. What matters is who, not how many. Because your app matters to them. Not vanity metrics. You don’t need to write the same boring blog post on Work From Home. That can be your entire podcast or blog series. What’s the key?

Content Marketing 210

Content Marketing Investment Metrics Marketing 210

SaaStr

JANUARY 31, 2024

It can be the hardest thing in a CRO’s career to get everyone to agree to be ruthlessly transparent about the state and health of the pipeline and which pipeline matters. Ruthless transparency in sales can certainly be challenging to develop since most sales reps like to perform against a metric they can control and feel good about.

Enterprise 236

Enterprise Scale Sales SaaS 236

SaaStr

APRIL 20, 2021

Q: What core SaaS metrics should we obsess about? Beyond MRR growth + managing the burn rate — which really are all that matters … you should obsess over improving every key metric and KPI. First just establish your baseline, for better or worse, in each key metric. Maybe your NPS isn’t that high.

Metrics 285

Metrics SaaS Churn Engineering 285

SaaS Metrics

MARCH 29, 2024

The high suicide rates across the world are a worrying matter indeed. Today’s blog post will explore the many dimensions of tackling such grave. Read more The post Countering High Suicide Rates Nationally first appeared on SaaS Metrics. Today’s blog post will explore the many dimensions of tackling such grave.

Innovation 52

Innovation Metrics SaaS Education 52

Totango

FEBRUARY 23, 2024

From the key responsibilities of each role to activating and deploying the flywheel to the most important metrics to measure, Karen discusses all the hottest topics about this compelling collaboration. Here are three key takeaways from the podcast.

Scale 91

Scale Customer Lifetime Value Acquisition Customer Success 91

SaaStr

APRIL 6, 2023

As a really rough metric, we’re back to anchoring about 10x ARR. No matter the price or how early or late. Your pitch, your team, your metrics, your market position, your vision, your TAM, your everything, should honestly and transparently but aggressively and positively show how you can be an outlier. The meeting ends.

Startup 198

Startup Metrics Investment Pricing 198

SaaStr

NOVEMBER 16, 2023

So … #1 We all spend too much time on complaining customers and #2 We spend too much time looking at usage and even engagement metrics. They matter. Dear SaaStr: Should We Drop Customers That Complain Too Much? Sometimes, yes. But just as often, the ones that complain are the ones that care. You’ve already lost them.

Churn 212

Churn Customer Success Metrics Engagement 212

SaaStr

SEPTEMBER 18, 2023

But, the precise number today doesn’t matter. All that matters is the board and shareholders (in most cases) agree. Dear SaaStr: What Percentage of Shares Should Be Set Aside for Employee Equity? Nuanced answer: A lot. VC answer: 10–15–20% should be set aside in each round , depending on the situation (more detail below).

Pricing 212

Pricing Investment Metrics Compensation 212

SaaStr

MARCH 12, 2024

2 Hit Your Metrics Another thing is milestones. It’s essential to negotiate those hard and to hit those metrics because no matter how much the acquisition offer is, you don’t quite get it unless you hit those numbers #2 Talk to Product: D eals that go through M&A teams have an extremely low success rate — less than 1%.

Software Review 213

Software Review Technical Review Acquisition Scale 213

SaaStr

MARCH 20, 2024

Higher than he imagined in terms of the founder quality bar and, the stage of the business, and growth and efficiency metrics. But it didn’t matter because of how they were deploying money then. What he’s learned on both sides of the VC table is that the bar is really high for most VCs. Each VC has a different “flavor.”

Sales Hiring 245

Sales Hiring Sales Recruiting Scale Headcount 245

Tom Tunguz

APRIL 2, 2013

There are two schools of thought on blogging frequency: high frequency vs high quality. Today social media (twitter, hacker news) generates most of the traffic for a blog by bubbling up the best content. And I figure if I’m writing a blog post, I may as well publish it. Flights are also good times for blogging.

Social Media 100

Social Media AWS Construction Metrics 100

Baremetrics

APRIL 17, 2018

SEO, PPC ads, organic social media posts, blogs, email newsletters, a culture manifesto — you name it, content must be produced. We’re going to teach you how to conquer the content beast in a matter of an hour per piece of content. What blogs help you be better at your job? What industry blogs inspire you?

AWS 94

AWS Social Media Education Content Marketing 94

ChurnZero

DECEMBER 28, 2018

This has been quite a year for the ChurnZero blog. We even got a shout out from HubSpot as a top blog you should be reading in 2018. As the year comes to a close, we thought we’d offer up a useful roundup of our ten most popular blog posts from the year. Customer Success Metrics that Matter.

Technical Review 49

Technical Review Artificial Intelligence Social Media Churn 49

SaaStr

JULY 13, 2023

NRR is the NorthStar metric in SaaS, but we all agreed it can be gamed, to some extent. Most important metric to them is the % of paid base actively using the product. Yes, new customers and logos are key, but finding ways to add more value and sell to the base become what really matters. It took going multi-product.

SMB 176

SMB Scaling Metrics B2B 176

SaaStr

APRIL 1, 2023

And no matter how hard it is, find someone you truly, honestly believe can do it. This data from Carta helps illustrate it: So we cut corners. We stopped doing reference checks. No time, didn’t want to know. We hired job hoppers that never stayed anywhere for more than 18 months for leadership roles. We all did, just to get it done.

Sales Hiring 248

Sales Hiring Investment Leadership Startup 248

Totango

JANUARY 3, 2024

With Totango, businesses can integrate data to get a 360° view of customer health, collaborate to manage their customer portfolio , engage with customers when and where it matters, monitor and improve the metrics that matter , and scale CS faster with the power of people + AI.

Software Review 111

Software Review Scale Customer Success Innovation 111

SaaStr

FEBRUARY 14, 2023

In this week’s Workshop Wednesday , Salesforce Ventures Investor, Jessica Bartos, shares the 5 metrics every SaaS company should care about in any market environment, especially the one we’re currently in. Growth Is Still Number One Growth is still the number one metric, but it’s not the only one. You do that by showing momentum.

Metrics 201

Metrics SaaS Marketing SMB 201