Buffer Resources

DECEMBER 7, 2023

I published based on my feelings at the time. Ask yourself, "What am I both knowledgeable and passionate about?" Regardless of who they are, there's a common thread: consistency.    Now, consistency might sound simple, but let's be real—it's tough.

ChatGPT 124

ChatGPT Social Media Interviewing Content Marketing 124

User Pilot

JANUARY 12, 2023

How a tool like Userpilot can help you build self-service support resources, code-free. How a tool like Userpilot can help you build self-service support resources, code-free. After-hours support also sets you apart from competitors, allows you to reach global markets, and helps you build a positive brand reputation.

Outsourcing Services 98

Outsourcing Services SaaS Customer Support Software Review 98

How To Buy Saas

MARCH 14, 2024

It is 2024, and WhatsApp is not just a tool to chat with your friends and family, but with the right techniques, you can use it for effective business communication with your clients and build a relationship with them. Let’s get to know how you can benefit from the top WhatsApp API providers.

Payments 52

Payments Payment Solutions Payment Methods Business 52

User Pilot

JUNE 29, 2023

Knowledge is power and user documentation is necessary for building it. This comprehensive guide will enable proactive product managers to figure out exactly how to craft documentation that will help users solve their problems and delight them. But great documentation doesn’t happen by accident. What is user documentation?

Management 98

Management Technical Review Software Review Customer Support 98

Neil Patel

NOVEMBER 1, 2021

How do the two roles differ from the perspective of a user or consumer? In a nutshell, content creator is a broad term describing someone who produces some form of content, including but not limited to blog posts, videos, photography, and reels. Content creators create content for blogs and social media platforms.

Social Media 139

Social Media Content Marketing Payment Features Technical Review 139

Buffer Resources

APRIL 10, 2024

Get started for free → How to make money on Instagram Jump to a section: Partner with brands on sponsored content Livestream and earn Badges from fans Offer paid subscriptions Sell your own products and services Take up affiliate marketing Sell digital products Develop and teach a course Join Instagram’s Creator Marketplace 1.

Payments 94

Payments Payment Methods Marketplace as a Service Payment Services 94

Subscription Flow

MARCH 28, 2024

The rapidly changing digital economy has led to a growing demand from SaaS businesses based in the US for more straightforward ways to handle international transactions. How It Can Become the Backbone of Your Online Transactions Section 1: Why you may need a merchant of record for SaaS companies?

Merchant Services 52

Merchant Services Payment Services SaaS Payments Payment Solutions 52

Subscription Flow

DECEMBER 26, 2023

Keeping that in mind, in this blog we will look towards important customer retention statistics for 2023 that will help you retain your customers the best. The ability of a company to maintain current clients and continue to make money from them is known as customer retention.

Retention 52

Retention Data Analysis Customer Support Technology 52

User Pilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? By the end of this article, you’ll have a better understanding of the common pitfalls that lead to customer churn and how to avoid them. Provide customers with self-service education by creating a knowledge base packed with helpful resources. #4:

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

Buffer Resources

OCTOBER 16, 2023

So, while it’s great (and ideal) to build a platform off your personality, it’s not the most realistic method. What is realistic, is niching down – that is, pick a topic (or set of topics) and build your content around them. And how can you do this? With content pillars. What is a content pillar?

Social Media 117

Social Media Venture Capital AI Search Banking 117

User Pilot

MAY 8, 2023

Creating a personalized user journey (based on product analytics) from the first touchpoint to the point of conversion and beyond is crucial to keep retention rates high in the long run. TL;DR Software companies are facing a wider array of challenges due to the increasingly saturated and competitive nature of the SaaS industry.

Software Review 98

Software Review Outsourcing Services SaaS Sales Hiring 98

Intercom, Inc.

SEPTEMBER 1, 2021

When I joined Intercom five years ago, I was thrilled with how closely PMM partnered with the product and sales teams. When I joined Intercom five years ago, I was thrilled with how closely PMM partnered with the product and sales teams. But we’ve always maintained, and even improved, those close partnerships.

Product Marketing 138

Product Marketing Marketing Sales Hiring Scale 138

Buffer Resources

DECEMBER 12, 2023

Since the first blog post was published and the first YouTube video was posted, content creation has evolved rapidly. So, how do you get in and win? In this article, we dive into the intricate systems behind successful content creators as they share how they blend their creativity with strategy and technology.

Systems Review 103

Systems Review Social Media Technical Review Scale 103

Blulogix

JANUARY 5, 2024

Understanding these terms is crucial, as they form the building blocks of any subscription-based business model. Understanding these terms is crucial, as they form the building blocks of any subscription-based business model. Introduction Subscription billing is at the core of many successful modern businesses.

Subscription 52

Subscription Payment Features Payment Services Payments 52

Buffer Resources

JULY 11, 2023

I want to share more about my journey of building a creator business while working full-time. I want to share more about my journey of building a creator business while working full-time. ” So if you’re serious about building a creator business, you’ll need a website eventually.

Payments 67

Payments Social Media Systems Review AI Search 67

Scytale

FEBRUARY 5, 2024

Choosing the appropriate control families to implement for your organization is a key first step to building a robust security program aligned with the NIST 800-53 guidelines. Configuration Management : Establishes and maintains control over system configurations and system components.

Cybersecurity 52

Cybersecurity compliance Technical Review Systems Review 52

Buffer Resources

SEPTEMBER 11, 2023

This trend leverages social media platforms to build connections and establish meaningful relationships with potential business prospects — and when it comes to social selling, LinkedIn is the MVP. Having a strong LinkedIn game is no longer an option. They use the platform as a content distribution system, not a resume builder.

Sales Recruiting 127

Sales Recruiting Sales Hiring Scale Social Media 127

User Pilot

FEBRUARY 21, 2022

But what are they for, how do you create them – and what impact do they drive for your users? A big part of that is making sure your users know how to get the most from your application (and in the modern world, that means more than creating a page with a load of support documentation). Let’s dive in!

SaaS 98

SaaS Onboarding Marketplace as a Service Engagement 98

User Pilot

JANUARY 23, 2023

Segmenting customers into groups based on similar traits, allows you to still market highly relevant content to keep them engaged, and do so efficiently. Segmenting customers into groups based on similar traits, allows you to still market highly relevant content to keep them engaged, and do so efficiently.

Market Segmentation 98

Market Segmentation Retention Marketing Software Review 98

How To Buy Saas

MARCH 27, 2024

While a skilled designer could theoretically code a pixel-perfect website from scratch, this approach is often time-consuming and requires a depth of technical knowledge many website owners or creators don’t possess. It divides your content into columns and rows, ensuring elements align consistently and maintain visual balance.

Software Review 40

Software Review Technical Review User Experience Mobile 40

User Pilot

MARCH 16, 2023

In this article, we’re going to explore the ‘build vs buy’ argument, and break down what that means for creating a powerful onboarding experience. TL;DR Customer onboarding describes the process of showing your users how to get value from your product or service. The cost of building an onboarding program can vary.

Onboarding 98

Onboarding SaaS Engineering Pricing 98

Totango

AUGUST 2, 2022

It’s your responsibility to know their goals, to understand how they use your product, and to know what they value most. So, during periods of economic uncertainty when your company’s current customer base is your greatest (or only) source of revenue growth, your knowledge and expertise becomes critical.

Customer Success 78

Customer Success Retention Onboarding Engagement 78

User Pilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? TL;DR A product team structure describes how the business organizes experts from different roles and functions to deliver successful products. This is the main question we discuss in this article, so if you’re after the answer, you’re in the right place!

SaaS 98

SaaS Scale Leadership Customer Lifetime Value 98

User Pilot

APRIL 6, 2023

In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience? A powerful AI tool can be the perfect companion to your customer success platform.

AI 98

AI Customer Success ChatGPT Management 98

ChurnZero

AUGUST 11, 2020

This is a guest blog post by Anita Toth, Chief Churn Crusher. . But as the initial wave of the pandemic winds down and everyone prepares for the impending next wave, there is rising uncertainty for businesses around what that next wave will look like and how it will impact them. This is shocking. The second quarter of 2020 was chaotic.

Retention 97

Retention Strategy Underperforming Technical Team Software Review 97

User Pilot

APRIL 29, 2022

Once you have hired an onboarding specialist , introduce them to every part of your product and make sure they have the decent product knowledge to be able to solve technical problems. drive product adoption, as well as create and maintain the customer onboarding process. Watch how they handle these situations. What do they do?

Onboarding 98

Onboarding Underperforming Technical Team Interviewing Benchmarks 98

Scytale

MARCH 19, 2024

In this blog, we’ll walk through best practices for getting audit-ready, from getting your documentation together to prepping your team. In this blog, we’ll walk through best practices for getting audit-ready, from getting your documentation together to prepping your team. Don’t panic!

Payment Services 52

Payment Services Payment Solutions compliance Payments 52

Neil Patel

FEBRUARY 13, 2023

Marketing is an essential business process for many things, like maintaining audience loyalty and a consistent brand. Marketing is an essential business process for many things, like maintaining audience loyalty and a consistent brand. After that initial response, it’s time for a growth plan based on predictions and available data.

Technical Review 84

Technical Review Strategy Marketing Social Media 84

Sixteen Ventures

FEBRUARY 28, 2023

I finally got access to Bing Chat and was able to test our prompts we developed in ChatGPT for our Prompt Engineering for Customer Success course in Bing, and I’d like to share my experience and insights on how they compare and contrast. Let’s dig in. ChatGPT can have out-of-date information, so you need to be careful.

ChatGPT 60

ChatGPT AI Search Artificial Intelligence AI 60

User Pilot

JULY 18, 2023

Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products! Book the Userpilot demo to see how its feedback, analytics , and engagement features can support your product growth.

Software Review 98

Software Review Software Management Azure 98

User Pilot

MAY 16, 2023

Hyper-personalization uses real-time data to provide more contextual experiences and build loyal customers. You should build customer trust by ensuring data privacy. Looking to implement the top customer engagement trends in 2023 for your SaaS business? Let’s start! What is customer engagement?

Trends 98

Trends Engagement Artificial Intelligence Machine Learning 98

Scytale

OCTOBER 17, 2023

As a startup founder trying to build your new organization from the ground up there’s a ton to do – And one of the commitments is keeping security compliance regulations and industry standards, and all that red tape! Have you ever felt overwhelmed by the compliance requirements of running a startup? You’re not alone.

compliance 59

compliance Systems Review Development Team Review Startup 59

Point Nine Land

MAY 17, 2023

A few months ago, I started to hash out some thoughts and draft up some wireframes for a blog post about a “Copilot for Office Workers” product idea. If you think about how we use computers, a hefty chunk of our time is spent moving data around, hunting down information, and doing other stuff that doesn’t really need a human brain.

Artificial Intelligence 52

Artificial Intelligence Venture Capital AI ChatGPT 52

Scytale

DECEMBER 18, 2023

Then we’ll give you the knowledge you need to defend against these new threats. Understanding AI-Based Cyber Attacks AI-based cyberattacks harness the power of algorithms and machine learning to automate and optimize different phases of the attack lifecycle.

Artificial Intelligence 52

Artificial Intelligence AI Cybersecurity Scale 52

Neil Patel

APRIL 28, 2021

When you join the Shopify platform, you have immediate access to functionality that allows you to: build a website create a domain multiple payment options order receiving and processing. Shopify Partners can also build and sell Shopify apps and themes to generate income. That’s not all. Is the Shopify Partner program right for you?

Merchant Services 110

Merchant Services Payment Methods Payments Payment Services 110

Totango

OCTOBER 2, 2020

By carefully tracking customer data and proactively engaging with your customer through direct communication, you can understand exactly how your customer is being impacted and build a successful digital relationship with them. During these unprecedented times, it might be necessary to adjust your business offerings accordingly.

Retention 118

Retention Underperforming Technical Team Churn Customer Lifetime Value 118

User Pilot

MARCH 29, 2023

How can you use NPS eCommerce to gain qualitative feedback as part of your online store strategy? How to use NPS to boost sales Send customers who answered the NPS survey a follow-up question so you can make sense of the score they provided. This makes it the metric to track for building brand advocates.

Payment Methods 94

Payment Methods Scale Payment Services Sales 94