Andreessen Horowitz

OCTOBER 16, 2023

How does the evolution of online communities — really, social networks — shift the focus to reputation and status as a service ? We’re living in an unprecedented era of online collaboration, coordination, and creation. So what lessons of open source communities do and don’t apply to the passion economy and creator communities ?

Software Review 81

Software Review Underperforming Technical Team Scale Development 81

User Pilot

APRIL 14, 2024

TL;DR Let’s explore how Userpilot and Heap compare when it comes to performing user analysis. Is Userpilot or Heap the best tool for user analytics? And is there a better software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to choose one. Let’s dive in!

Technical Review 52

Technical Review Software Review Onboarding Mobile 52

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. With so many SAAS getting visibility in online marketplaces, we found that new saas businesses are struggling hard to make it to the right set of customers. How Is SAAS Marketing Different?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

AUGUST 23, 2021

How well do you know your NPS detractors? then read on to find out how this scary customer segment actually holds incredible value for your business. Customer surveys (particularly collecting NPS scores) are how you discover who your detractors are. If the answer is “Not well” or “Who?” So let’s jump right in!

Software Review 98

Software Review Systems Review Scale Churn 98

CustomerSuccessBox

MAY 6, 2021

From the last couple of weeks, we’ve been writing about the importance of customer retention , key metrics to track and how Customer Success can help you drive retention, and whether your organization is ready to implement Customer success software. . Want to avoid the common pitfalls? Don’t know where to start? Define Scope.

Software Review 52

Software Review Retention Software Technical Review 52

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! But what’s the final checkpoint for your business?

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Baremetrics

SEPTEMBER 21, 2020

Now, how much time, energy and resources do you put towards increasing the revenue you get from your existing customers, a.k.a As I dug more into our own data, and spoke to other SaaS companies, I started to learn more about the best ways to grow a business through customer expansion. be honest How well do you know your business?

Payment Methods 145

Payment Methods Payment Solutions SaaS Payments Payments 145

Upscope

JANUARY 4, 2021

It turns out that the number one way in which customers like to fix a problem is by fixing it themselves. We run 2 companies with a total of around 300 sign ups a day between them. When we added explanatory videos to one of them the number of live chat queries dropped dramatically. What types of self service are there?

Software Review 52

Software Review Systems Review Technical Review Scale 52

Chargify

JULY 30, 2019

Are you pouring resources into your business, but not making any progress? It might be your subscription model. But how do you know if your current subscription model is working or failing? We’ll cover the three most important metrics for judging your subscription model’s success: Free to paid conversion rate .

Subscription 64

Subscription Payment Features Metrics Scale 64

SaaStr

NOVEMBER 16, 2020

In Today’s Episode We Discuss: * How did Andy make his way into the world of SaaS? How did he come to be CEO at the market leader, UserTesting? * How does one instil volume based pricing without disincentivizing usage? How does Andy think about discounting? How does Andy think about discounting? Who is invited?

Sales Hiring 190

Sales Hiring Scale Leadership Sales Enablement 190

Baremetrics

DECEMBER 18, 2019

How do we reduce churn? These are the three retention measurements I usually start with: The “How would you feel if…?” The most critical question the survey asks is “How would you feel if you could no longer use the product?” I don’t know about you, but it pains me to see customers cancel. Why are customers canceling?

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. The Problem Our Situation What Causes Churn Mindset : Our guiding principles on churn Strategy: How to reduce customer churn to 5% Phase 1 Phase 2 Phase 3 Pulling it All Together. Let me tell you how we did it! Table of Contents.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

SaaStr

JULY 9, 2019

How’s it guys? How’s everyone feeling? Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. How many of you are from Africa or have been to Africa? You guys good?

Scale 159

Scale Sales Recruiting Scaling SaaS Payments 159

Sales Hacker

JULY 15, 2019

Unless, that is, you learn how to write cold emails that actually convert. If you use templates, use them as a guide. Tweak them to sound more like you, and you’ll get far better results. Cold email is like door-to-door sales. You’re going to get a lot of no’s. Cold email tips for writing a better email. Let’s dive in, shall we?

Forecasting 92

Forecasting Branding Social Media Sales 92

Stax

JANUARY 10, 2024

Credit card transactions have quickly become the lifeblood of eCommerce businesses and storefronts alike. By understanding how credit card companies charge merchants and how these fees are calculated, businesses can explore optimization strategies to manage and reduce some of these costs. billion every single day.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Facilitation 88

Sales Hacker

OCTOBER 7, 2021

Questioning what we can achieve and how far we can stretch is a tactic to evaluate our choices. We’re here to roll out the carpet for them, and we owe them a world better than our own. 150 of them share their best advice and career-defining “aha moments” below. Women in sales often have a polarizing experience.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. We discuss: How seed and Series A investment criteria differ. How to deploy seed capital into your business to maximize runway. What early stage capital providers are looking for. Length: 45-60 minutes .

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. We discuss: How seed and Series A investment criteria differ. How to deploy seed capital into your business to maximize runway. What early stage capital providers are looking for. Length: 45-60 minutes .

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. We discuss: How seed and Series A investment criteria differ. How to deploy seed capital into your business to maximize runway. What early stage capital providers are looking for. Length: 45-60 minutes.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40