SaaStr

OCTOBER 24, 2022

So selling, marketing and supporting them should be different too. WorkOS CEO Michael Grinich, Developer Success Manager Betsy Calender, and VP of Developer Experience Zeno Rocha share how to price your product for developers, how to market it to developers, how to how to support them as they scale and use the products.

Underperforming Technical Team 173

Underperforming Technical Team Outsourced Development Development Part-Time VPE 173

SaaStr

DECEMBER 8, 2022

If You Create A New Category, Make Sure It’s Awesome. Before Gong, in the EchoSign and Zenefits days, a tech stack existed within sales, including things like CRM and tools for prospecting. They weren’t replacing something people previously used. . The right thing to do is associate your company with what you do.

Sales Hiring 210

Sales Hiring Sales Compensation Branding 210

CustomerSuccessBox

DECEMBER 3, 2021

As a Customer Success leader , you reviewed your past year’s performance thoroughly. New areas of investment have been identified and you are ready to speak with the CEO/CFO about additional budget requirements. The dreaded part: How will you show value and get your budget approved? Areas for Customer Success investment.

Customer Success 52

Customer Success Data Technical Review Headcount 52

SaaStr

MARCH 31, 2022

You can view the full video here and below. If you would like to find out more about the guests, you can follow us on Twitter here: Jason Lemkin. What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion.

Scale 191

Scale Marketplace as a Service Cloud SaaS Payments 191

OPEXEngine

JANUARY 10, 2023

CFOs should think about automation as an “additional teammate” in their financial departments as they look to push digital transformation initiatives forward in the new year. Automating part of their teams’ workload is one step CFOs can take to cut costs and improve efficiency in the face of an economic dip.

Artificial Intelligence 52

Artificial Intelligence Finance Machine Learning Interviewing 52

Unbounce

MAY 19, 2020

There are various opportunities to improve (or damage) your relationship with potential customers through how you talk about COVID-19. How you address the current moment can “make or break” you. At the very least, they may be reconsidering what tools are essential to their business.).

New CTO 145

New CTO Branding CTO Social Media 145

FastSpring

MARCH 28, 2019

When it comes to learning about selling online, you’ve got plenty of content to choose from – webinars, blog posts, how-to videos. We’ve put together the ultimate reading list: 10 books about business, sales, marketing, psychology, and the internet that will not only educate but inspire you. Let’s dive in. Let’s dive in.

Scale 100

Scale Venture Capital Branding Advertising 100

Intercom, Inc.

JULY 26, 2018

If you enjoy the conversation, check out more episodes of our podcast. You can subscribe on iTunes , stream on Spotify or grab the RSS feed in your player of choice. One of your first hires should be someone who can nerd out on your company’s finances. Hiring is the hardest knob to adjust because you can’t turn it down.

Sales Hiring 137

Sales Hiring Underperforming Technical Team Startup Finance 137

SaaStr

JUNE 10, 2020

Are you a revenue driver or a cost center? You cannot afford to be the latter. So very new and fresh for all of us. So I think a ten-second background on us and what we do. As you imagine, you’re looking at your costs and what you can really adjust. The true test of marketers.

Travel 175

Travel Marketing Scale Outsourcing Services 175

OPEXEngine

NOVEMBER 8, 2022

But in this article, we’re going to show you how to not only deal with churn effectively but also how you can use your customer churn data as a valuable tool to build your business. Now that you know the two basic types of customer churn to look for, let’s go a bit deeper. Spot and act on usage trends.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

OPEXEngine

NOVEMBER 8, 2022

But in this article, we’re going to show you how to not only deal with churn effectively but also how you can use your customer churn data as a valuable tool to build your business. Now that you know the two basic types of customer churn to look for, let’s go a bit deeper. Spot and act on usage trends.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

Chart Mogul

SEPTEMBER 15, 2023

For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. Subscriber or not, anyone who wants to increase their SaaS knowledge will benefit by reading the … For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

OPEXEngine

JUNE 9, 2020

In this third installment of our blog series ‘React, Adjust, Recover – Strategies for Professional Service Organizations During the COVID-19 Outbreak’, we focus on strategies to help businesses recover faster as restrictions begin to lift. Using history as our guide, cutting costs and standing still is not the optimal way to recover.

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

Intercom, Inc.

JUNE 21, 2018

How can you capture, qualify and convert the right leads for your business while working within your means? I hosted Max on our podcast, where he shares the strategies he’s used to grow Udemy and Sales Hacker, hiring tips for sales teams, and much more. If you enjoy the conversation, check out more episodes. Short on time?

Sales Hiring 183

Sales Hiring Scale Sales Recruiting Technical Advisors 183

OpenView Labs

NOVEMBER 27, 2019

Editor’s Note: This article first appeared on the Ibbaka blog here. Or you can just throw out a number and see if it sticks. Sometimes the CFO is held accountable. Develop value models and the data collectors and analytical tools that inform them. In many companies pricing is a frozen accident. Which consultants?

Sales Hiring 52

Sales Hiring Consulting Pricing Scale 52

ProfitWell

FEBRUARY 5, 2020

Mixmax , the email app that extends Gmail's functionality and amps up productivity for customer-facing teams, drops a blog post on “tips for building the most coveted thing every salesperson wants.”. There are quite literally thousands of sales tools trying to help you, but as with most things, less is more here. Think about it.

Sales Recruiting 40

Sales Recruiting Sales Hiring Marketplace as a Service Mobile 40

ProfitWell

JANUARY 27, 2020

Mixmax , the email app that extends Gmail's functionality and amps up productivity for customer-facing teams, drops a blog post on “tips for building the most coveted thing every salesperson wants.”. There are quite literally thousands of sales tools trying to help you, but as with most things, less is more here. Think about it.

Sales Recruiting 40

Sales Recruiting Sales Hiring Sales Marketplace as a Service 40

CustomerSuccessBox

JULY 8, 2020

These are some of the phrases that you must have heard a lot in the last few weeks as companies try to stage a comeback. With this blog, we aim to leave you with ideas, tools, perspectives and ideas so that you can build your own playbook or a process that is repeatable and which can lead to maximum customer retention in SaaS.

Retention 52

Retention SaaS Payments Payment Services Payments 52

SaaStr

JANUARY 28, 2020

And was this inspired by the comment that you made to me in Paris like a year ago or something like that? A CEO-CMO relationship, where do you fall? Anthony : You’ll take time to find out. If you haven’t signed up on the mobile app or whatever, it’s cool. Jason : Yes. Maria : Maybe. Jason : This title?

Sales Hiring 204

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 204

OPEXEngine

JANUARY 17, 2020

Digging into what you are putting into COGs is critical. Eric Mersch, CFO and partner at FSG puts it this way: “The methodology for reporting subscription gross margin is so well established that using a non-standard approach will cost you several multiples of ARR in valuation. Gross Margin Analysis. Customer support.

Outsourcing Services 53

Outsourcing Services Trends Outsourced Development Technical Review 53

SaaStr

FEBRUARY 4, 2020

Lexi Reese, Gusto COO uses her 20+ years of experience to provide advice on building high performing teams using authenticity, empathy and logic. Join us at SaaStr Annual 2020. So there you go. Keep your hands up if you use Gusto. I worship you. Want to see more content like this? No big deal.

Scale 177

Scale Underperforming Technical Team Scaling Leadership 177

OpenView Labs

APRIL 22, 2020

This post will guide you through 10 innovative pricing plays you should consider along with high-profile examples of companies who are testing them. Do you offer functionality that enables companies to successfully work remotely? Or do you integrate with any of the products that are currently booming?

Payments 54

Payments Pricing Payment Methods SaaS Payments 54

OPEXEngine

AUGUST 31, 2021

Lauren Kelley, CEO of OPEXEngine , a leading independent third-party provider of SaaS benchmarks, provides a great illustration of tech debt using the analogy of how financial models are constructed. And yet, similar to financial debt, there’s an optimal amount of tech debt that companies should incur to grow and scale their business.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

OPEXEngine

AUGUST 31, 2021

Lauren Kelley, CEO of OPEXEngine , a leading independent third-party provider of SaaS benchmarks, provides a great illustration of tech debt using the analogy of how financial models are constructed. And yet, similar to financial debt, there’s an optimal amount of tech debt that companies should incur to grow and scale their business.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

Intercom, Inc.

AUGUST 1, 2019

But although it’s inspiring to look at the paths other companies have successfully traveled, you also run the risk of ending up at the exact same destination. That’s why Brex’s CFO Michael Tannenbaum believes in breaking a few rules. However, you might not know how Shakespeare and McDonald’s have also played a role in their story.

Strategy 36

Strategy Payment Methods Payment Services Startup 36

Sales Hacker

SEPTEMBER 8, 2020

We also announced a contest on this episode, so give it a or read our blog. If you missed episode 125, check it out here: The Power of Authenticity and Emotional Intelligence in Sales with Mykal White. Ways to use technology to help you sound less automated [26:01]. Subscribe to the Sales Hacker Podcast.

Scale 71

Scale Artificial Intelligence Sales Recruiting Consulting 71

SmartKarrot

FEBRUARY 9, 2022

However, once you plan your steps strategically by demonstrating quantitative data contributing towards customer success , it can become quite hassle-free to convince the CFO of your organization to provide a good share of the budget for the customer success department. . You need to motivate and give your team hikes in compensation.

Customer Success 10

Customer Success Sales Hiring Technical Review Scale 10

SaaStr

JUNE 10, 2021

You can view the full video here. If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. Marten Mickos: Good morning, good afternoon, good evening, everybody at home or wherever you are, online or offline. Mårten Mickos.

Outsourcing Services 140

Outsourcing Services Marketplace as a Service Outsourced Development Scale 140

SaaStr

FEBRUARY 25, 2020

And so you’ll have to pardon my voice a little today. I’ve got a pocket full of cough drops, but we’re going to hope that it lasts for the full 30 minutes today because I’m really excited to share with you today what I call that playbook of going from prospect to customer champion. Second or third is referrals.

Scale 217

Scale Underperforming Technical Team Sales Hiring Software Review 217

Intercom, Inc.

JANUARY 11, 2023

If you want to cater to the full diversity of users and stakeholders throughout the journey and make your product actually easy for people to buy, it’s crucial to embrace the complexity and build excellence across these multiple funnels. You’ve been on the show before , and we’re glad to have you back.

Scale 118

Scale B2B Banking SMB 118

SaaStr

JUNE 15, 2021

And if you haven’t heard: SaaStr Annual will be back in 2021 , bigger and better than ever! Jeff Lawson : Thank you, Jason. Jeff : Thank you, everybody. You want to give 30 seconds for the two people on the top row? You want to give 30 seconds for the two people on the top row? Jason : You saw one?

Scale 285

Scale Underperforming Technical Team Engineering Wireless 285

SaaStr

JULY 1, 2020

Raise your hand if you can hear me, everybody here. Everybody out there, thank you. I’ll do a slow roll to start instead of the rest of our video, but welcome to everybody as you roll in. I’ll do some background before we start and let us get up into the quadruple digits, but please grab a coffee, join us.

Merchant Services 173

Merchant Services Scale Sales Recruiting Sales 173

ProfitWell

AUGUST 5, 2019

You’ve got blog posts to write, SEM campaigns to launch — Facebook ads, demand generation tasks, A/B tests , and so much more. How do you choose what’s worth your time and what to ignore as simple noise? So how do you keep up with a constantly changing field? You might be itching to work on a consumer problem.

B2B 97

B2B Strategy Marketing Scale 97

SaaStr

NOVEMBER 19, 2019

Thank you very much. There’s a ton of sessions available to all of you, so we really appreciate you taking time to come to our session today. I’ll let you two introduce yourself and just tell us a little bit generally about WebPT. Becky Buckman | VP, Marketing Communications @ Battery Ventures.

Scale 169

Scale SMB VP of Engineering Leadership 169

OPEXEngine

OCTOBER 12, 2021

Most finance tools are optimized for GAAP but they can be made more effective for increasing company value by enabling better cash management, finance leaders say. Most company tools are focused on GAAP accounting and not on cash flow,” he said. Incredible leverage.”. Two years of runway.

Payment Solutions 52

Payment Solutions Payments Payment Services Finance 52

Sales Hacker

MARCH 10, 2020

If you missed episode 99, check it out here: PODCAST 99: Overcoming Imposter Syndrome and Flourishing at Work w/ Stephanie Blair. What you should do if you’re the first marketer at a company. Document everything (it’s fine to use Google Docs). What the first marketer should do [12:49]. What You’ll Learn.

Sales Hiring 73

Sales Hiring Scale Marketing AWS 73

SaaStr

JULY 10, 2021

As a founder/CEO, building your first management team is something that you often lose sleep over. Which role should you hire for first? Do you go with an outside individual or someone in your network? How can you recognize that a VP is great, not just good? Nikos : Thank you for joining us.

Sales Hiring 253

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 253