SaaStr

JULY 20, 2022

It’s something we don’t see too often these days, as $200m+ ARR sort of became the new floor to IPO in SaaS. 5 Interesting Learnings: #1. While these aren’t great metrics if Weave was enterprise, they are still solid for SMBs. Many SMB SaaS companies struggle to hit 100% NRR and 80% GRR. Series C ($5.35

SaaS Payments 230

SaaS Payments Scale Payment Methods Payments 230

SaaStr

DECEMBER 4, 2023

Churn increase due to greater scrutiny of costs Contract values declining More stakeholders involved in decision-making Capchase combined the study with their data set of thousands of SaaS companies and looked at what the best companies do to overcome these hurdles. Here are the top five tips to get sales right, no matter the market. #1:

SaaS Payments 208

SaaS Payments Payment Services Payments Payment Features 208

SaaStr

AUGUST 26, 2022

One of the most exciting and terrifying things a SaaS founder can do is raise seed funding. But bringing on an investor comes with new responsibilities, and navigating the fundraising world can seem complex. . Alfonso Rico agrees, saying that success can be found with or without an investor. 1: Why Seed Funding Anyway?

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Sales Funnel B2B Interviewing Investment 190

SaaStr

NOVEMBER 12, 2022

I’ve had the privilege to invest one way or another in about 35 SaaS companies, both as a VC and as angel. 6 have become decacorns and unicorns, and 3 have sold for $1B+ cash. I’ve had the privilege to invest one way or another in about 35 SaaS companies, both as a VC and as angel. The main issue is price.

Scale 338

Scale Sales Recruiting Machine Learning Artificial Intelligence 338

SaaStr

JUNE 5, 2022

Everything else, for funding, in the end didn’t really matter. Everything else, for funding, in the end didn’t really matter. I’ve also pitched over 110 VCs. Yes, 110. IA lot of them have come and gone in that time. And 100 of those 110 were for just one tough Series C financing. The Middle I guess. The first $2m?

Venture Capital 217

Venture Capital Technical Review Finance Investment 217

SaaStr

OCTOBER 7, 2022

This has caused VC investors to be increasingly wary. VCs and investors are still adjusting to the market. Many venture investors are currently sitting on overvalued investments and don’t see a path for their portfolio companies to grow into the last round valuation.”. pointing out the blind spots that require work.

Venture Capital 198

Venture Capital Marketing Startup Construction 198

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales.

Venture Capital 52

Venture Capital SaaS Data Scale 52

ChurnZero

FEBRUARY 4, 2022

Customer Success Metrics that Your Investors and Board Care About. Have you ever wondered what your investors are looking for in board meetings? Are you facing a project like a merger or acquisition that requires you to work with new investors or existing investors in a new capacity?

Customer Success 98

Customer Success Metrics Engagement Software Review 98

SaaStr

AUGUST 25, 2023

Hundreds of thousands of experts are telling you how to succeed in SaaS. SaaStr Founder and CEO Jason Lemkin shares the 10 worst pieces of SaaS advice, excuses, and mistakes founders make, and what to do instead. #1 If, in one sales cycle, things aren’t improving on several core metrics, they never will. It never works, folks!

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Part-Time VPE Scale Sales Hiring CTO Hire 174

ChurnZero

NOVEMBER 4, 2022

To get a CEO’s perspective on the matter, ChurnZero’s You Mon Tsang joined ESG for a special CEO panel on “ The economy and Customer Success: The impact and what to do about it ,” with ‘nuffsaid’s Chris Hicken and Kapta’s Alex Raymond. A SaaS business’s greatest source of intel is direct customer feedback.

Customer Success 98

Customer Success Scale SaaS Finance 98

SaaStr

JANUARY 7, 2021

We were fortunate enough to interview CEOs who were in the trenches navigating the COVID-19 pandemic, investors who were advising companies on how best to move forward, and operators who saw explosive growth given the shift to working from home. . Out of its headquarters in Utah, Podium scaled from 5 employees to over 300 employees.

Scale 236

Scale Sales Hiring Scaling B2B 236

ChurnZero

JANUARY 6, 2022

Customer Success represents a large source of revenue-generation for SaaS businesses. Though Customer Success was originally regarded as a post-sale cost center, you can flip its narrative with the right metrics, positioning, and forecasting strategy. Choose Metrics that Emphasize Your Value.

Forecasting 98

Forecasting Customer Success Metrics Sales Funnel 98

Kellblog

JULY 25, 2020

Here’s the first one, which shows the progression of the EV/NTM revenue multiple [2] for a set of 50+ high-growth SaaS companies over the past 15 or so years [3]. If you believe in regression to the mean [5], that means you believe the multiples are due to drop back to the 5-10 range over time.

Technical Review 95

Technical Review Software Review Pricing Metrics 95

OpenView Labs

MAY 8, 2020

Outlined below is a collection of key financial and capital market resources from the week ending 5/8. . May the 4th (Force) be with SaaS investors. In honor of Star Wars Day, we feel this Admiral Ackbar quote appropriately describes the near all-time high SaaS markets. It’s a trap!” Take, for example, Alteryx.

Scale 52

Scale Marketing Payments Payment Solutions 52

CustomerSuccessBox

JUNE 24, 2022

Every SaaS business lives and breathes by reducing churn and increasing recurring revenue. Monthly Recurring Revenue is a SaaS metric that you should be tracking in order to see where your SaaS business stands. Why you should invest in Customer Success? Number one growth driver. Customer Success is a core growth driver.

Customer Success 52

Customer Success Revenue Onboarding Retention 52

Chart Mogul

SEPTEMBER 15, 2023

For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. Subscriber or not, anyone who wants to increase their SaaS knowledge will benefit by reading the curated posts below. Only a handful of metrics really matter.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

OPEXEngine

FEBRUARY 9, 2021

The SaaS market is expected to reach $164.29 And with more popularity comes more confusion, especially over what metrics are most important to drive the best results. We’ve done a lot of work with B2B SaaS companies, and over the years, we’ve seen a number of them struggle to get off the ground and grow quickly.

Metrics 52

Metrics SaaS Payment Features Customer Lifetime Value 52

Kellblog

DECEMBER 27, 2021

Before diving in, let me remind readers that I do these predictions in the spirit of fun, they are not business or investment advice, and that all of my usual disclaimers and terms apply. ” Kellblog 2021 Predictions Review. COVID-19 goes to brushfire mode. Hit, until recently. Well, it certainly felt like brushfire mode until December.

Blockchain 143

Blockchain Technical Review Venture Capital Sales Hiring 143

OPEXEngine

OCTOBER 10, 2019

I’m thrilled to be speaking there about SaaS Metrics and Benchmarks. I’ll be talking about how investors are evolving the KPIs by which they value SaaS going into 2020, the latest on the Rule of 40, and how companies are bringing together operations and Finance to better instrument growth. Sessions Organized by Topic.

Payment Features 40

Payment Features Subscription Payment Services Benchmarks 40

SaaStr

AUGUST 7, 2020

359: The Secrets to Vertical Growth, What it Really Takes to Build a $1B SaaS Company with Matt Garratt, SVP, Managing Partner @ Salesforce Ventures, Trisha Price, Chief Product Officer @ nCino and David Schmaier, CEO & Founder @ Vlocity. This episode is sponsored by Linode. This episode is sponsored by Guideline. Matt Garratt.

Payment Solutions 146

Payment Solutions Pricing Payments Payment Services 146

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. If you don’t have the time to watch the whole session, here are the main metrics you should be mindful of. Why do developers love SaaS products?

SaaS Payments 228

SaaS Payments Metrics Payment Methods Scale 228

SaaStr

JANUARY 29, 2019

Alex Western, Managing Director at Think3, talks about the problem he has seen consistently across SaaS startups that have VC funding – overgrowth. Overgrowth normally happens because of misalignment in VC initiatives and founder initiatives. Grab your tickets! ??. Transcript. Alex Western – Managing Director at Think3.

Startup 107

Startup Venture Capital Banking Scale 107

OpenView Labs

APRIL 22, 2020

In a matter of weeks, we’ve begun to realize the magnitude not just of the COVID-19 pandemic, but also of the global economic recession that it will leave behind. And major layoffs have been announced, even among SaaS companies recently touted as possible 2020 IPO candidates. Add value to existing plans.

Payments 54

Payments Pricing Payment Methods SaaS Payments 54

SaaStr

AUGUST 12, 2022

I think it’s a challenge to folks that think we are in some sort of terrible downturn for SaaS and cloud. While Azure and Google Cloud grew at record rates, Shopify for example, its SaaS business only grew 10% last quarter. Jason recently opened up an AMA on Twitter Spaces to answer questions about scaling and VC funding.

Scale 185

Scale SaaS Payments Scaling SaaS 185

SaaStr

NOVEMBER 28, 2021

We’ve had some legendary SaaS greats over the years. From the very first episode with Tiago Paiva, Founder, and CEO of now $10B Talkdesk to Mark Roberge, our most downloaded podcast episode of all time , our podcast has been host to the very best in SaaS since 2016. You never get to spend less time in sales as a SaaS CEO.

Scale 177

Scale Sales Hiring Sales Recruiting Scaling 177

SaaStr

JULY 15, 2022

So how feasible do you think that works for a typical B2B SaaS business that probably our user-base is not too knowledgeable about [inaudible] on the internet for something specific in their day-to-day use case? You could watch it on YouTube or search on SaaStr on the blog about how ClickUp leveraged it. Jason Lemkin: Hey everybody.

Scale 230

Scale Outsourcing Services Sales Hiring VP of Engineering 230

SaaStr

DECEMBER 14, 2021

It can be easy for SaaS companies to lose momentum if they haven’t quite found the perfect product-market fit. The Platform: $0 – $5 Million ARR. In the first two years, Treasure Data grew to $5 million ARR, but most of that money came from $3.6 SaaS KPIs Suddenly Taking a Turn for the Worse. million and $1.2

Sales Hiring 257

Sales Hiring Data AWS Leadership 257

Point Nine Land

JUNE 18, 2023

Everything you always wanted to know about cohort analysis (but were afraid to ask) Back in 2012, I wrote a blog post titled “Know your user cohorts” , which began like this: “One of the most important tools to better understand the usage of a web application — or a service, a game or a mobile app, it doesn’t matter — is a cohort analysis.

SaaS Payments 128

SaaS Payments Payment Services Payments SaaS 128

User Pilot

APRIL 23, 2023

What’s a product metrics framework? We also look at how product managers can use Userpilot to implement product metrics frameworks. TL;DR A product metrics framework is a set of metrics used to measure the performance and success of a product so that you can improve it. What is a product metrics framework?

Metrics 92

Metrics Management Customer Lifetime Value Acquisition 92

SmartKarrot

MARCH 8, 2022

Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. Her blog posts continue to serve as a valuable resource for people who seek to understand and master customer success processes. Please note that this is by no means an exhaustive list, nor is it in any particular order. Anika Zubair.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SaaStr

DECEMBER 17, 2019

This is Zach from Plaid and I guess … well, it’s interesting because you’re not a SaaS company, we’re at Saastr … but we’ll talk about what it’s like to not be a SaaS company at SaaStr. Zach : SaaS-ish. Ari : SaaS-ish. Enter the platform company. Join us at SaaStr Annual 2020.

Payments 142

Payments SaaS Payments Banking Underperforming Technical Team 142

SaaStr

AUGUST 19, 2022

But maybe in SaaS and B2B things are pretty good. This morning, a pretty slow growing player, Ping Identity, slow to move to SaaS, slow to move to the cloud, struggled in some ways to compete with Okta and others, was acquired for 2.3 Michiel Rauws (@michielrauws2): So, my question is, we’ve been scaling our SaaS business.

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Scale Sales Hiring Scaling VP of Engineering 202

SaaStr

FEBRUARY 18, 2020

In this Best of Times in Cloud and Saas, learn the questions to ask to hire the CMO expert and create a strong CEO and CMO partnership. I learned so much from you, from, we talked about category creation, why brand matters in B2B. Anthony : I think it is what, $7 5 billion value or market cap today. Maria Pergolino | frmr.

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Scale Sales Recruiting Sales Hiring Underperforming Technical Team 210

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! Lower the Number of Annual Plans on Offer 5.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Clouded Judgement

AUGUST 2, 2023

The benchmarking was not a review of business metrics (I did some of that benchmarking in this post ), but rather IPO metrics. The main purpose of this blog is to be a resource for founders, entrepreneurs, executives and employees at startups and late stage private businesses. With the Nasdaq up almost 40% this year (!)

Cloud 49

Cloud Marketing Banking Pricing 49

Kellblog

FEBRUARY 2, 2023

Yikes, I’m a few weeks later than usual and now slipping into February, so let’s jump right into our ninth annual predictions post before it’s too late to publish! A quick reminder that I do these for fun and fun alone. See my FAQ for my terms, disclosures, disclaimers, and the like. Covid transitions from pandemic to endemic.

Software Review 120

Software Review Development Team Review Underperforming Technical Team Scale 120

SaaStr

OCTOBER 22, 2020

As for Ryan, he has spent an incredible 9 years at Okta in numerous different roles starting with running the product marketing team before moving to run the marketing team, leading to his promotion to CMO close to 5 years ago now. In Today’s Episode We Discuss: * How Ryan made his way into the world of enterprise SaaS.

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Sales Hiring Scale Interviewing Technical Review 166