SaaStr

FEBRUARY 18, 2024

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 11 Things That Set The Best Sales Teams Apart From The Rest 7 Things to Do When You’re Struggling Bringing Product-Led and Sales-Led Growth Together with Zapier 2024 Is The Year to Think About Buying Someone. Everything Else?

Scale 225

Scale Trends Enterprise Startup 225

SaaStr

FEBRUARY 25, 2024

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The Thing Is, Maybe 10%-15% of Venture-Backed Startups Are Still Running the 2021 Playbook. SaaStr 723: Nick Mehta, CEO of Gainsight, and Jason Lemkin, CEO and Founder of SaaStr: Answer Your Top 10 2024 Customer Success Questions  5.

AI 209

AI Startup Trends Customer Success 209

Nimble - Sales

JULY 29, 2020

The post 5 Questions to Ask Yourself Before Investing in CRM Software appeared first on Nimble Blog. . – Ken Blanchard What’s that cliché that is totally overused yet so important when using CRM solutions? That one size never […].

Investment 113

Investment Software Management Business 113

Neil Patel

JANUARY 7, 2020

Well, a few years ago, blog commenting exploded. Now, most blog comments contain the nofollow attribute in which they tell Google not to follow the link or drive any “SEO value” to that URL. Now, most blog comments contain the nofollow attribute in which they tell Google not to follow the link or drive any “SEO value” to that URL.

Engineering 145

Engineering Branding Data 145

SaaStr

MARCH 10, 2024

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: How Revenue Multiples Really Fall After Each VC Round The Capital Everyone is Regretting Right Now is the “Free” Capital What’s the #1 Most Important Thing in Pricing A New SaaS Product?

Generative AI 148

Generative AI AI Pricing SaaS 148

Nimble - Sales

OCTOBER 15, 2019

5 Questions to Ask Your Hosting Provider appeared first on Nimble Blog. Recently, our business got itself into a situation where we had to switch hosting providers, which was actually the inspiration for this article. We quickly realized that […]. The post How is Your Data Stored?

Data 86

Data Marketing Business Technology 86

Tom Tunguz

MAY 7, 2023

First, I created a chatbot using all my blog posts. Then I created a model to produce blog entries based on my writing. As I went through this process, I asked myself some questions along the way : Does the ML model ingest my posts & keep them? The latency for both is significant : 5 to 25 seconds depending on the query.

ChatGPT 217

ChatGPT User Experience Engineering Startup 217

SaaStr

MAY 23, 2019

Join him as he takes you through lessons learned from Host Analytics on the top questions every SaaS CEO wrestles with. For this session, where we’re going to talk about really the five kind of questions that keep CEOs up at night. Or the five questions that really never get put to bed in growing a SaaS start up.

Sales Hiring 116

Sales Hiring Underperforming Technical Team Scale Startup 116

Groove HQ

NOVEMBER 22, 2019

Use these five guiding questions to find the right tool. The post Customer Experience Software: 5 Questions to Guide You from a Company That Doesn’t Sell It appeared first on Groove Blog. Searching for new customer experience software? Spoiler alert: You might already be using it.

Software 70

Software Customer Support 70

SaaStr

FEBRUARY 26, 2023

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Ode to the $100,000,000 Exit The Sales Rep Making $500,000 That Was Angry About His Base Salary Want Happy Customers? Implement the 5-Visits-Plus-2-Badges Rule. For Your Customer Success Team — And You.

CTO 177

CTO Scale Interviewing Retention 177

SaaStr

JULY 31, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: 8 Signs a New VP Won’t Work Out. SaaStr 574: 5 Scale-Up Mistakes for Startups with Dave Kellogg. Jason takes a ton of great questions from the SaaStr community on scaling SaaS. And 3 Things Not to Worry So Much About.

New CTO 237

New CTO CTO SMB Venture Capital 237

Crafty CTO

FEBRUARY 7, 2023

Yes, I needed to replatform my blog, but I also needed a web presence for my new fractional CTOing entity. The blog needed a new name, but I also working on naming the new entity, and realized it might be possible to find a name that would work well for both. Great question, with a great answer that still costs $0.

CTO Hire 40

CTO Hire New CTO CTO Software Engineering 40

Tom Tunguz

MARCH 19, 2014

I’ve been getting a few questions about the tools I use to publish this blog, so I figured I’d write about it and reveal the machinery behind the curtain. Jekyll is the blogging engine; Github is the hosting provider; Mou is the app I use to write these posts; and RStudio is the place I analyze data and make charts.

Engineering 100

Engineering User Experience Subscription Payment Features 100

Tom Tunguz

JULY 4, 2022

Copilot completed the entire function in less than 5 seconds, like like a GMail smart reply but for programming. 5 minutes’ work compressed to a tab-key-press and a copy/paste. Two distinct machine learning systems have analyzed this blog post for grammatical errors, clichés, brevity, style, and weasel words.

AI 266

AI Machine Learning Artificial Intelligence Software Engineering 266

ChurnZero

DECEMBER 29, 2020

Top 10 Blog Posts from 2020. In this article, we question the “Q” in QBR and if Customer Success teams are blindly following a best practice that may no longer be relevant to their customers’ success. 5 Ways to Reduce Churn by Delivering a Consistent Customer Experience. The post ChurnZero’s Greatest Hits from 2020 Feat.

Sales Hiring 98

Sales Hiring Scale Technical Review Software Review 98

SaaStr

APRIL 12, 2024

Ask yourself 4 “Are You OK With” questions: The name being changed? With the business being shut down in 2–5 years, if it isn’t strategic anymore — no matter how successful? Dear SaaStr: When You Sold Your Startup, What Were the Downsides? When you sell: it’s not yours anymore; and your upside is capped. Start with Challenge #1.

Startup 233

Startup Acquisition Business Strategy 233

User Pilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? We curated a list of the best SaaS blogs and influencers to help you learn more about SaaS and increase your revenue. We covered the best blogs on SaaS growth, product marketing , UX analytics, venture capital, and sales. What is a SaaS blog?

Venture Capital 52

Venture Capital SaaS Data Scale 52

SaaStr

SEPTEMBER 26, 2023

How is AI going to impact the software and SaaS landscape of the next couple of years and also the next 5-10 years? In the B2B world, the biggest question is, what will the next couple of years look like? It’s difficult for AI and LMs to do the last 5-10-20% of human decision-making, which is why the co-pilot approach is necessary.

AI 245

AI Generative AI Venture Capital SaaS 245

SaaStr

AUGUST 29, 2021

Top SaaStr Blog Posts This Week : The Top 10 Questions to Ask a VP of Marketing in an Interview. 5 Interesting Learnings from Blackline at $400,000,000 in ARR. . “Sales Mistakes that Can Kill Your SaaS Business & How to Avoid Them” Another SaaStr Classic that burst into the Top 5 this week.

Interviewing 194

Interviewing Cloud Startup Strategy 194

Incredo

JANUARY 21, 2020

The bot asks you prewritten questions to understand what you are looking for and what is your goal. But chatbots at many other companies ask real-time questions and enter into a dialogue in real time. Your chatbot qualifies your lead immediately, with a few short questions. They want answers to questions right away.

Marketing 313

Marketing SaaS Social Media Customer Support 313

SaaStr

JANUARY 15, 2021

However, demand generation is much harder today than it was 5 or 10 years ago. In this blog, we will be focusing on common demand generation mistakes and how different types of interactive content can help. A lot of marketers struggle with this question. Long one-page forms with too many questions often lead to abandonment.

Software Review 184

Software Review Market Segmentation Engagement Sales 184

SaaStr

FEBRUARY 7, 2024

5 Interesting Learnings: #1. The big question will be how do Loom look in 3-4 years. And a great look at how Atlassian does it with its CRO here: The post 5 Interesting Learnings from Atlassian at $4 Billion+ in ARR appeared first on SaaStr. That’s twice the average of 6x ARR for public SaaS companies.

SMB 218

SMB Enterprise Scaling Trends 218

SaaStr

SEPTEMBER 18, 2023

In Part 2 of Ask Me Anything, Lemkin will answer these questions: How do you balance being authentic as a new startup and getting customers to buy into your vision vs. appearing well put together with everything going on? Will there be any new categories in the next 5-10 years? How do you fix GTM? They’ll know the risks they’re taking.

Sales Hiring 222

Sales Hiring SaaS Banking AI 222

ChurnZero

DECEMBER 27, 2019

I f ChurnZero were to release a greatest hits compilation of our top content, milestones, and life events in 2019, this blog post would be it. With over 70+ published blogs this year, we whittled down our list to the ten most popular posts from the ChurnZero team and friends. . Top 10 Blog Posts from 2019 .

Technical Review 64

Technical Review Software Review Churn Customer Success 64

SaaStr

JULY 21, 2021

Secrets to a solid interview: 1/ Interview your heroes 2/ Do an hour of research 3/ Write out 5 great questions + 5 back-up questions 4/ Listen, and ask +1 follow-up question on the great responses 5/ Share questions ahead of time. 3/ Write out 5 great questions + 5 back-up questions.

Interviewing 278

Interviewing Content Marketing Startup Marketing 278

ChurnZero

DECEMBER 28, 2018

This has been quite a year for the ChurnZero blog. We even got a shout out from HubSpot as a top blog you should be reading in 2018. As the year comes to a close, we thought we’d offer up a useful roundup of our ten most popular blog posts from the year. 5 TED Talks that Translate to Customer Success. ChurnZero Resource.

Technical Review 49

Technical Review Artificial Intelligence Social Media Churn 49

SaaStr

DECEMBER 27, 2023

Sign up here to join (and bring your questions) So which were the most popular in 2023? 5 Metrics Every SaaS Company Should Care About with Salesforce Ventures A hands-on, practical session on the top SaaS metrics #2. A few great ones to catch up on: #1. For B2B Generative AI Apps, is Less More? Sales-Led or Product-Led? Harness.io

Scale 221

Scale SMB Generative AI AI 221

SaaStr

MARCH 10, 2020

Get every blog, every publication, anyone with any on-point audience to write about you. Write a really, really good blog. Yes, no one is reading your blog today. Yes, no one is reading your blog today. Instead, just write 2–3 amazing blog posts. Even if just 4–5 potential leads find it, that may be enough.

Mobile 236

Mobile Content Marketing Sales Marketing 236

User Pilot

APRIL 21, 2024

Here’s an example of our MOFU blog post about improving user activation. It tackles some general questions on the topic before sharing practical advice on how to use Userpilot to get the job done. Userpilot blog post. For example, you run paid ads to drive traffic to your product-led blog posts. An Ahrefs blog post.

SaaS Payments 103

SaaS Payments Payment Services Payment Methods Payment Solutions 103

SaaStr

DECEMBER 30, 2022

It’s when about 5 years in, at a reasonably successful company, the founder moves on. 5 hard years, of finally getting the company to $5m or $10m or $8.32m in ARR, the founder CEO thinks it’s just time to Bring Someone Better In. Which brings up a question, as a CEO / founder: When is it time to move on?

Sales Recruiting 214

Sales Recruiting Customer Success SaaS Management 214

SaaStr

SEPTEMBER 20, 2023

“What Top Founders Do Better to Scale Even Now” with @ycombinator ‘s Michael Seibel #5. AMA with SaaStr’s CEO Jason Lemkin: Live From SaaStr Annual 2023 #6. “6 Questions Founders Should Be Asking Themselves to Drive Value from Generative AI” Base10 Partners #7.

Generative AI 226

Generative AI Scale AI Scaling 226

SaaStr

SEPTEMBER 5, 2023

So ever since I started in SaaS, I’ve been trying to answer a basic question: how quickly do the best take off and get to $10m ARR? And the Median is 5 years. The Next Best in About 5 Years. It took us about 5.5 years back in the day, but SaaS was much smaller then. Let’s call it Just Under 3 Years.

SaaS 221

SaaS Benchmarks Startup Investment 221

Backlinkfy

FEBRUARY 8, 2019

Yes, guest blogging may also act as an advertisement for your own site, and a link included with your guest post may send some traffic your way. You want your guest blogging to put your content in front of a significant new audience. Promising sites that you want to guest blog on will get plenty of traffic.

Scale 40

Scale Entertainment Engineering Advertising 40

SaaStr

OCTOBER 19, 2022

We’ll be taking over the HanaHaus in Newport Beach, Lido Village on Tuesday, November 15th from 5-7:30 for a SaaStr Super Meet Up in So Cal. FROM: 5-7:30. AGENDA: 5-6 NETWORKING. WHEN: TUES, NOVEMBER 15TH. WHERE: HANAHOUSE, NEWPORT BEACH. 6-7 CONTENT & Q&A. 7-7:30 LAST CALL.

SaaS 224

SaaS Revenue 224

SaaStr

NOVEMBER 8, 2023

5 Interesting Learnings: #1. It’s a question of when, not if, faster growth will resume. The post 5 Interesting Learnings From ZoomInfo at ~$1.3 As it came up on $1B ARR, Zoominfo was growing a stunning 59%. And then the headwinds of the past 12+ months hit. And Zoominfo radically decelerated to 9% growth at $1.3

Scale 202

Scale Cloud Scaling Subscription 202

SaaStr

SEPTEMBER 2, 2023

So there’s a question I’ve had for some time in SaaS: does high NRR really equal higher growth? SaaS Capital asked this question among some other great ones of 1,500 private SaaS companies here. Yes, most of the best in SaaS have high NRR, at least once they are public.

Startup 242

Startup SaaS SMB Banking 242

User Pilot

APRIL 3, 2024

This can include blogs, case studies, webinars , video tutorials , checklists, and interactive walkthroughs. Reduce customer support workload : Since customers can find answers to their basic questions, the number of inquiries your support team needs to handle decreases, which allows them to focus on more important matters. Checklists.

AI Search 105

AI Search Software Review SaaS AI 105