User Pilot

DECEMBER 19, 2023

SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth.

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SaaS Payments Management Customer Lifetime Value SaaS 103

User Pilot

OCTOBER 31, 2023

Free trials can impact cash flow and revenue generation, especially if a significant portion of trial users don’t convert into paying customers. This article explores 15 strategies to help you achieve that. What’s a free trial in SaaS? There’s also the cost implication. Book a demo to learn more.

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SaaS Payments Payment Methods Strategy Payment Solutions 97

User Pilot

JUNE 30, 2023

Content localization is absolutely essential for SaaS companies. It enables them to reach audiences across the globe to drive market expansion and product growth. Our article provides guidance for SaaS teams on how to effectively localize their content. The process includes translation. Let’s get right to it.

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Stax

MARCH 19, 2024

Business owners are increasingly showing an overwhelming preference for SaaS platforms with embedded payment capabilities as part of their offerings. Not to mention the benefit of extra revenues from payment processing fees collected on each transaction. Request Quote What is Vertical SaaS?

Payments 88

Payments Payment Services Payment Methods SaaS Payments 88

SaaStr

SEPTEMBER 13, 2023

Founder and General Partner of Craft Ventures, David Sacks, shares his perspective on what to expect from SaaS in 2024. Can you raise a Series A if you’re not “AI SaaS?” Can You Raise A Series A If You’re Not AI SaaS? Sacks suggests thinking of every major platform shift as a pond. Is everything going to be focused on AI?

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SaaStr

JANUARY 6, 2021

We also recommend diving into some of our top articles on how to succeed during the interview process and your first few months once you’ve gotten the job including: How to Succeed as a First-Time VP of Sales. 10 Rules to Being a VP of Sales in a Startup. The 5 Characteristics of a Great Sales Leader. More on this opportunity here.

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Chart Mogul

MARCH 30, 2020

How do you manage the process of accepting money from your customers? Building your own billing system can be a world of pain, risk and complexity, so what options are out there for integrating a third party product? This guide serves as a comprehensive overview of the options available for SaaS businesses.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

User Pilot

JULY 20, 2023

Wondering how to reduce customer churn rate for your business? In this article, we review different ways to identify potential churn and deal with it. Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. Poor onboarding.

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Churn SaaS Payments Payment Solutions Payments 98

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. Touchpoints also include occasions when clients interact with your software app in a SaaS context. Customer service.

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Natalia Luneva

JANUARY 8, 2022

Facebook and Slack used to be the best community platforms for online businesses: they are free, everyone is using them, and they are easy to use. However, new online community platforms emerged to offer better interface, more customization opportunities, and the chance to create your own mini social network.

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

Baremetrics

SEPTEMBER 14, 2021

This article will dive into the main principles of accounting for SaaS. The Baremetrics blog has a ton of articles about accounting, so be sure to check out some of our other favorites! What Makes SaaS Accounting Different from Traditional Accounting? can drive massive swings in cash flow.

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User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. What is a SaaS business model?

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process.

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User Pilot

JUNE 8, 2023

As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. Userpilot is a product growth platform that enables comprehensive event data tracking and analysis.

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User Pilot

JUNE 30, 2023

Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy.

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OPEXEngine

NOVEMBER 8, 2022

Usually, customer churn rate is every SaaS company’s worst enemy. But in this article, we’re going to show you how to not only deal with churn effectively but also how you can use your customer churn data as a valuable tool to build your business. Voluntary churn vs. involuntary churn: What’s the difference?

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OPEXEngine

NOVEMBER 8, 2022

Usually, customer churn rate is every SaaS company’s worst enemy. But in this article, we’re going to show you how to not only deal with churn effectively but also how you can use your customer churn data as a valuable tool to build your business. Voluntary churn vs. involuntary churn: What’s the difference?

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

Incredo

DECEMBER 3, 2019

We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. And here are the best answers we have received. #1 Denis Lunev Founder at DepositFix , Payment Integration for HubSpot “ The most expensive time of year to advertise on Google and Facebook is Black Friday and Christmas.

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SaaS Payments Payment Solutions Payments Social Media 204

User Pilot

JUNE 20, 2023

It is also one of the central goals of the user experience design process. This article examines the concept of trust in UX design and its importance. TL;DR User trust is a form of faith users have that your product or service will match their needs without compromise. But, trust is a difficult concept to define or quantify.

Payment Methods 98

Payment Methods SaaS Payments Strategy Payment Services 98

Buffer Resources

JANUARY 15, 2024

This article includes their advice for any B2B brand looking to get real results from content marketing , plus nine must-haves for B2B content to be considered good.    "When you land on the Paddle Studios homepage, you’re welcomed with a Netflix-esque streaming service vibe. "  2.

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B2B Technical Advisors SaaS Payments Underperforming Technical Team 115

OPEXEngine

SEPTEMBER 21, 2021

Revenue realization and revenue recognition are two different events that impact your ability to accurately forecast and reflect on the true earnings in a period. Definition Of Revenue. Before we go any further, let us look at the concept of revenue. Revenue Realization vs Revenue Recognition: What Is The Difference?

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Buffer Resources

JULY 11, 2023

This was all achieved while also running the operations for my family's traditional business as my nine-to-five. Deciding to launch this endeavor was a multi-year process of procrastination, fear, and doubt. I want to share more about my journey of building a creator business while working full-time. Million impressions.

Payments 71

Payments Social Media Systems Review AI Search 71

Chart Mogul

MARCH 30, 2020

How do you manage the process of accepting money from your customers? Building your own billing system can be a world of pain, risk and complexity, so what options are out there for integrating a third party product? This guide serves as a comprehensive overview of the options available for SaaS businesses.

Payment Solutions 52

Payment Solutions Merchant Services Payment Features SaaS Payments 52

Baremetrics

OCTOBER 1, 2021

This article will explain seven popular ways that Baremetrics customers use our API to enrich their data and get more insights from their Baremetrics dashboards. If you’re a SaaS or subscription business, you should use Baremetrics to track your metrics. Start a free trial today. API stands for Application Programming Interface.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

Baremetrics

DECEMBER 7, 2023

But based on the number of requests for worst-case scenarios we've gotten from customers in the past two weeks, there's a non-zero chance you are losing sleep over this if you are a SaaS founder. We want to help, and I believe my experience with other SaaS companies may be useful to you as you plan out your company’s new future.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

Incredo

DECEMBER 3, 2019

We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. And here are the best answers we have received. #1 Denis Lunev Founder at DepositFix , Payment Integration for HubSpot “ The most expensive time of year to advertise on Google and Facebook is Black Friday and Christmas.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

How To Buy Saas

MARCH 14, 2024

So in this blog, I will guide you through some of the top WhatsApp API providers in 2024, why you should you them, and how to find the best fit for your business. In today’s world, business owners face a lot of challenges to survive in the industry. You can read more about WhatsApp Business API here.

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Payments Payment Solutions Payment Methods Business 52

Totango

AUGUST 16, 2022

Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn. Customer Retention Software Cuts Down Client Churn. What Is Customer Retention Software?

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Payment Solutions Payment Methods Retention Software Review 100

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? Add in-app video tutorials to make the onboarding process smooth. And your role at a customer success team?

SaaS Payments 97

SaaS Payments Strategy Payment Solutions SaaS 97

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. How to calculate this metric and what’s the average SaaS churn rate?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. But how does user adoption impact your business? Add in-app video tutorials to make the onboarding process smooth. And your role at a customer success team?

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SaaS Payments Strategy Payment Solutions SaaS 91

Baremetrics

JULY 20, 2021

If there’s one brand you and I can learn from to become better SaaS marketers, it’s HubSpot. HubSpot Academy), HubSpot has aced the SaaS marketing game in more ways than one. Anyone in tech can tell you, the SaaS industry is growing at an insane rate. From ranking for over 34,000 keywords to running its own knowledge base (i.e.,

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SaaS Payments Payment Services Marketing Payment Solutions 105

Baremetrics

MARCH 15, 2021

Chargebee and Chargify have several features that make invoicing workflows easier for small businesses and startups. This article takes a closer look at these two platforms and how they can work for your business. Chargify directly handles billing and invoicing of your customers, with a focus on B2B SaaS transactions.

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Payment Features Payments Payment Services SaaS Payments 59

FastSpring

NOVEMBER 3, 2021

This process is normally straightforward, but in this case, we ran into a delay. Even though it wasn’t our fault, the delay meant this company might not be able to process existing subscriptions for several days — a poor way to start a relationship with a new software-as-a-service company. Note: FastSpring is the No.

Merchant Services 147

Merchant Services B2B Payment Solutions SaaS Payments 147

Baremetrics

SEPTEMBER 26, 2021

There might not be an industry more addicted to its metrics than SaaS, and there is good reason for it. Coming from data and engineering backgrounds, most SaaS founders know that good decisions require good data, and great decisions require as much good data as you can find. But how many SaaS financial metrics are you really tracking?

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Metrics SaaS Payments SaaS Customer Lifetime Value 95

User Pilot

FEBRUARY 15, 2023

In this article, we’re going to explore the difference between good and bad friction, and then unpack several examples of where introducing good friction into the product can help enhance the experience and increase product adoption. Not all friction halts the customer experience or hampers the conversion process.

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SaaS Payments Payment Methods Payment Services Payments 98

Chargify

SEPTEMBER 3, 2019

As long as you find a platform that looks professional and handles the billing and analytics properly, you’ll be in good shape, right? Many SaaS entrepreneurs don’t spend much time considering which billing software will fit their needs for the long-term. It pays to make the right choice of billing platform from the start.

Payment Solutions 73

Payment Solutions Merchant Services SaaS Payments Payments 73