Stax

NOVEMBER 27, 2023

That’s the amount of non-cash payments made in the U.S. Financial crime can take on several faces, including (cyber) fraud, cryptocurrency scams, and money laundering—and companies offering financial services can lose out on serious bucks. in 2021, according to the Federal Reserve. Request Quote What Exactly is KYC? Within the U.S.,

Merchant Services 88

Merchant Services Payment Services Systems Review Technical Review 88

SaaStr

MAY 10, 2021

Let’s take a look at a few Cloud leaders that show this quantitatively: #1 Shopify’s NRR has grown from 100% to 110% as its merchant services (payments) has exploded. Pretty good for SMB SaaS. In fact, now it’s more than 2x the size of its SaaS software alone. More on that here.

Merchant Services 190

Merchant Services SaaS Payments SMB Payment Solutions 190

SaaStr

JULY 4, 2022

2018’s Top 50 Acquisitions in SaaS. Unless there is a huge earn-out or retention payment tied to performance, the pressure is off. You may be asked to own new stuff beyond just what your company / app does. E.g., to be the head of all business services, or all web something or other. It’s a lot of change.

SaaS Payments 234

SaaS Payments Payment Solutions Payments New CTO 234

Stax

FEBRUARY 15, 2024

According to the Pew Research Institute , in 2022, a whopping 41% of Americans said they don’t use cash at all for any of their weekly purchases—a significant jump from 29% in 2018. FIS Global reports that in Norway, Sweden, and other Scandinavian countries, more than 90% of transactions processed at point-of-sale (POS) in 2023 were cashless.

Payment Services 88

Payment Services Merchant Services SaaS Payments Payment Methods 88

FastSpring

NOVEMBER 19, 2020

Throughout this tumultuous year, we have witnessed incredible resiliency, change, and growth in the global marketplace for software, SaaS, and digital products. We see this trend creating the need for a new approach to software commerce, which has led us to today’s exciting announcement. FastSpring Acquires SalesRight.

Payment Methods 85

Payment Methods Payment Solutions SaaS Payments Software 85

Buffer Resources

AUGUST 16, 2023

This means our software is hosted on the cloud and used over an internet connection via a web browser or mobile app. Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs.

Merchant Services 80

Merchant Services Payment Services Payment Features Payments 80

Frontegg

JUNE 3, 2021

“Your application has been hacked” is probably one of the last lines a SaaS executive wants to hear today. Let’s learn more about password hacking and how to ensure secure SaaS authentication standards with proper user management. Twitter experienced a disastrous password exploit in May 2018, which impacted more than 300 million users.

Payment Methods 119

Payment Methods Payment Services Payment Solutions SaaS Payments 119

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. A 2018 survey found that nearly half of companies make 50–74% of all their corporate purchases online. Let’s get selling! What Is B2B Ecommerce?

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

FastSpring

SEPTEMBER 24, 2020

Revenue refers to the total earnings a company generates through its core operations like sales of products or services, rents on a property, recurring payments , interest on borrowings, etc. Licensing : A form of renting out goods and services, usually of intellectual nature.

Payments 104

Payments Payment Methods Payment Features Payment Services 104

Outseta

JANUARY 10, 2020

While our regular company updates focus largely on product updates, this one is intended to pull back the curtain and provide some insight into how much it costs to build a modern SaaS business, how we’ve allocated equity amongst our team, and what we’ve done from a marketing perspective to grow our user base. 2017 2018 2019 Total.

SaaS Payments 55

SaaS Payments Scale Payment Methods Payment Solutions 55

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Margin that is like software. Ultimately, the purpose of generating revenue is what gets you in the business loop. Why is it important?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

Outseta

AUGUST 31, 2018

By Geoff Roberts 5 min read With some vacation time now in our rearview we’re heading towards the home stretch of 2018, making it the perfect time to fill you in on what we’ve been up to at Outseta since our July company update. We now support Stripe as a payment gateway. Here’s the latest and what’s to come.

Payments 40

Payments Payment Solutions SaaS Payments Payment Methods 40

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. The benchmark customer churn for SaaS for SMBs is 5%. Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!).

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

BrightBack

JANUARY 17, 2022

But in practice, being best-in-class at digital retention is a key challenge for most startups and enterprises, as it requires significant engineering to connect 3 to 5 systems of record (e.g.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73

OpenView Labs

JANUARY 29, 2020

Editor’s Note: This article was first published on August 9, 2018. Freemium in SaaS is old news. The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. Freemium benchmarks. That is the question.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

Outseta

NOVEMBER 8, 2017

By Geoff Roberts 7 min read You may have noticed that while we’ve kept a steady drumbeat of SaaS related content flowing, it’s been four months since we published our last Outseta company update. We're offering a free year of Outseta to any Techstars company that signs up by the end of June 2018.

SaaS Payments 40

SaaS Payments Payment Solutions Payment Services Payment Methods 40

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today’s Episode We Discuss: * How Krish made his way into the world of SaaS and came to found one of India’s fastest growing SaaS companies in Chargebee?

Scale 137

Scale SaaS Payments Sales Recruiting Payment Services 137

Outseta

JULY 2, 2018

Onboarding Improvements We’ve rolled out a new onboarding process to make it easier for customers to get started off on the right foot. The first is allowing Outseta customers to process payments through Stripe in addition to Forte Payment Systems , our existing payment gateway. What's next? Email Address.

Payments 40

Payments Payment Methods Payment Services SaaS Payments 40

The Angel VC

DECEMBER 12, 2018

In that post, I looked at how long it took publicly traded SaaS companies to get to $100M in ARR and concluded that if your goal is to reach $100M in ARR, you should try to get there within 7-9 years after launch. Meanwhile, a few SaaS companies have shown even more spectacular growth. eight years.

Sales Recruiting 106

Sales Recruiting SaaS Payments Sales Hiring Scale 106

Kellblog

JANUARY 30, 2021

I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. In an era where we (vendors) increasingly run our own software, running it is increasingly as important as building it.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a community of top SaaS companies that spans all the way from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6.

SaaS Payments 271

SaaS Payments Merchant Services Payment Solutions Payments 271

SaaStr

DECEMBER 26, 2019

I’ve worked at multiple high growth SaaS businesses as a growth leader, and the data we’re seeing right now … This is from … is that CAC is increasing both in B2B and B2C, and you’re going to see how that relates, right? It was mostly just how to activate them, how to make them come back to the app.

Sales Hiring 159

Sales Hiring Payment Methods Payment Solutions Marketing 159

Outseta

JANUARY 9, 2019

I hope this is a useful barometer of progress for other bootstrapped SaaS start-ups with equally ambitious projects. 2017 2018 Total. building Outseta - roughly $8,000 in 2017 and $24,000 in 2018. The majority of our expenses in 2017 were related to software and development infrastructure required to build the product.

Content Marketing 40

Content Marketing SaaS Payments Payment Methods Payment Services 40

ChurnZero

JANUARY 4, 2019

Whether that’s AI-enabled analysis of customer data to help teams be proactive, in-house virtual assistants that are a resource to support teams as they work with customers or other operational applications, AI will play a larger role in this capacity next year.” – Julia Ahlfeldt, Customer Experience Advisor, Julia Ahlfeldt CX Consulting.

Customer Success 49

Customer Success SaaS Payments Payment Services Payment Solutions 49

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? So how do you know what a healthy churn rate is for your SaaS company? I mean, just take a look at all these different surveys: A 2018 KBCM Technology Group survey reported a median annual revenue churn rate of 13.2% Let’s find out. customer churn rate).

Churn 55

Churn SaaS Payments Payments Payment Methods 55

FastSpring

MARCH 5, 2019

The truth is, the application of sales tax for digital products – and SaaS products especially – varies widely. However, in the wake of the June 2018 Supreme Court ruling in Wayfair vs. South Dakota , this may change. Full-service ecommerce solutions, like Fastspring, can determine all this for you.

Payment Methods 68

Payment Methods Payment Services Payments SaaS Payments 68

Chart Mogul

MARCH 9, 2020

An early entrant to the SaaS field, the company has pioneered a number of fields that are now commonplace in the industry — content marketing, the transparent startups movement, and remote work. For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

OPEXEngine

DECEMBER 14, 2021

Although the total value of venture investments in tech declined 13% from 2018 through 2020 amid an overall venture funding pullback—the first decline since 2012—tech venture investments came roaring back during the Covid-19 pandemic. Enterprises across industries are adopting SaaS tools to modernize operations and gain an edge.

Technology 40

Technology Venture Capital Artificial Intelligence SaaS Payments 40

OPEXEngine

DECEMBER 14, 2021

Although the total value of venture investments in tech declined 13% from 2018 through 2020 amid an overall venture funding pullback—the first decline since 2012—tech venture investments came roaring back during the Covid-19 pandemic. Enterprises across industries are adopting SaaS tools to modernize operations and gain an edge.

Technology 40

Technology Venture Capital Artificial Intelligence SaaS Payments 40

Point Nine Land

DECEMBER 12, 2018

In that post, I looked at how long it took publicly traded SaaS companies to get to $100M in ARR and concluded that if your goal is to reach $100M in ARR, you should try to get there within 7–9 years after launch. Meanwhile, a few SaaS companies have shown even more spectacular growth. eight years.

Sales Recruiting 61

Sales Recruiting SaaS Payments Sales Hiring Scale 61

Chart Mogul

DECEMBER 19, 2017

On our blog we also explored the topic of moving up market in SaaS and how businesses might tackle this without losing their soul. February in the SaaS world means one thing: The SaaStr Annual conference. We published The Ultimate SaaS Founder’s FAQ eBook, available as a free download. Read more here.

Payments 58

Payments SaaS Payments Payment Solutions Scale 58

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

ProfitWell

JANUARY 31, 2019

Mailshake-ing Up the Sales Process Mailshake has four simple steps to bring your sales process from good to glorious. Stripe Soars Payment technology company Stripe has raised an additional $100 million from investors as they move closer to a possible initial public offering in the next few years. Product of the Day.

Payment Methods 45

Payment Methods Payment Solutions SaaS Payments Entertainment 45

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 139

Payment Services Payment Methods Merchant Services Payment Features 139

OPEXEngine

SEPTEMBER 28, 2021

When WeWork was preparing for a bond issue in 2018, underwriters were raising concerns over its leverage. For that reason, if you’re seeking to raise credit capital from a lender that calculates payments based on it, you want to do your own calculation so you know what you’re facing. Look at that and not EBITDA,” he said.

Payment Methods 52

Payment Methods SaaS Payments Payments Payment Services 52