Andreessen Horowitz

MARCH 26, 2024

Software and robotics, for example, have always presented immense potential to automate repetitive mundane tasks that humans perform, freeing them up to do more valuable work. Moreover, these automations were helplessly brittle, often requiring a new configuration if any of the underlying tools or steps changed.

Investment 126

Investment Healthcare AI Business Model 126

Tom Tunguz

JUNE 10, 2023

Zendesk AI automates customer support. That’s a level of automation rarely seen within the enterprise without custom coding. That workflow alone - if it worked - might save a day’s work. In the last month, Hubspot launched ChatSpot. Salesforce launched AI Cloud. Adobe’s released Firefly.

Software Review 227

Software Review SaaS Systems Review AI 227

SaaStr

SEPTEMBER 26, 2023

How is AI going to impact the software and SaaS landscape of the next couple of years and also the next 5-10 years? SynthAI is deriving insights and empowering an action that is, ultimately, the power of AI — to automate a big component of this and transition from co-pilot to an agent phase.

AI 245

AI Generative AI Venture Capital SaaS 245

User Pilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. TL;DR Customer tracking software helps you monitor and analyze your users’ behavior across different channels. Let’s dig in!

Software Review 59

Software Review Software Scale Systems Review 59

Payrix

MARCH 27, 2024

Software companies need a strategy that can evolve with that demand. Benefits of adding omnichannel payments to your software platform While by no means a new approach, for software companies wanting to make their subscribers’ lives easier, omnichannel payments are now mission critical. They need omnichannel payments.

Payments 130

Payments Merchant Services Payment Methods Payment Solutions 130

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 93

Payment Solutions Payments Payment Services SaaS Payments 93

The Daily Egg

DECEMBER 15, 2020

Easy workflow automation? A work order software can check several things off your priority list, which is why organizations that have dedicated maintenance departments should seriously consider getting one. The post Best Work Order Software appeared first on The Daily Egg. Smooth business operations? Lower downtime?

Software Review 311

Software Review Software Management Business 311

SaaStr

APRIL 13, 2023

DemandScience is a leader in global buyer intelligence, accelerating demand generation for the world’s largest software, technology and B2B companies. DevRev is a business software company that brings developers (dev) and customers (rev) together in the era of product-led growth.

Scale 192

Scale Compensation B2B Innovation 192

Intercom, Inc.

JUNE 22, 2021

Below, we take a closer look at the top three trends in the sales tech landscape to consider when choosing the right software for your sales organization. But to do this they need the right tools to glean better insights, operate with greater flexibility, and harness automation to successfully meet and exceed buyer expectations.

Technical Review 233

Technical Review Scale Technology Trends 233

SaaStr

JUNE 14, 2023

“The fastest company will always win,” says Daniel Dines, CEO and Founder of UiPath, one of the fastest-growing software companies in the world. Ten years ago, no one would have guessed Europe would generate the largest software IPO globally, yet UiPath has done it, and net retention is 144%.

Scale 195

Scale Artificial Intelligence Technical Review Software Review 195

Totango

DECEMBER 20, 2023

We are delighted to share that Totango was recognized in the G2 Winter 2024 reports for its exemplary performance in the customer success software category. These awards reflect superior engagement and commitment from our users, who continue to highlight and share the key aspects of Totango and our software they find most beneficial.

Software Review 108

Software Review Technical Review User Experience Enterprise 108

SaaStr

APRIL 15, 2022

ActiveCampaign ‘s category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. It brings three products into one system: all-inclusive accounts payable automation, software-enabled corporate cards, and simplified employee expense reimbursements.

Travel 189

Travel compliance Finance Engagement 189

Intercom, Inc.

APRIL 13, 2021

A large part of making this belief a reality is the idea of running less software. This might be an exception to our “run less software” philosophy, but we were determined that it should never feel like it. In Intercom, we believe that shipping is our company’s heartbeat. We wanted it to feel seamless and invisible.

AWS 249

AWS Cloud Software Review Systems Review 249

User Pilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Hotjar is a sales funnel software solution that can drive funnel optimization. What is a funnel-tracking software solution?

Payment Solutions 103

Payment Solutions Data Analysis Software Review SaaS Payments 103

Intercom, Inc.

NOVEMBER 30, 2021

With a modern conversational support solution, you can combine proactive , self-serve , and human support capabilities, so your team can get ahead of known problems with targeted messages , automatically answer repetitive queries with bots , and quickly resolve complex issues with automation and a human touch.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Totango

JANUARY 3, 2024

Allow us to reintroduce ourselves Totango is customer success software businesses can’t outgrow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity , retention , and expansion.

Software Review 111

Software Review Scale Customer Success Innovation 111

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. How do you add payment processing capabilities to your software? Automated SaaS billing and subscription management work hand-in-hand to streamline business operations. How do they keep customers returning for more?

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Intercom, Inc.

MAY 13, 2022

A help desk is a centralized department or group within a company – or in some cases an automated tool or software – that answers employee or customer questions, and helps to troubleshoot issues as they come up. . A support helpdesk is used to assist external customers answer inquiries such as help with a product or software setup. .

Outsourcing Services 118

Outsourcing Services Technical Support Customer Support Onboarding 118

User Pilot

MARCH 12, 2024

With several cloud-based software solutions popping up each day, SaaS user management is no longer an afterthought. SaaS user management is the process managing and controlling how employees access and interact with software as a service (SaaS) products in an organization. User profile analytics in Userpilot.

Management 102

Management Azure SaaS Systems Review 102

SaaStr

SEPTEMBER 20, 2023

The Macro Impact On Public Cloud Software Over The Past Year Cloud stocks dropped in 2022 in a severe market pullback event that Bessemer Venture Partners call The SaaSacre. They didn’t have a good idea of what software had been procured over the years. What does this mean for Cloud companies? Let’s find out. email reports)?

Cloud 236

Cloud Payments Software Review Payment Solutions 236

SaaStr

NOVEMBER 24, 2020

These solutions simplify processes, workflows and much more – making every part of the business flow more freely. GuideCX makes your life easier with their client onboarding software that helps companies invie, guide and engage internal and customer teams in a transparent process that delivers value faster.

Scale 234

Scale Scaling Outsourced Development compliance 234

BetterCloud

FEBRUARY 6, 2024

Best of IT Management Products and Best of Security Products The BetterCloud team is incredibly grateful to our thousands of customers and users for once again elevating BetterCloud to G2’s Best Software lists for both IT Management Products and Security Products. Less than 1% of vendors listed on G2 are named to their Best Software lists.

Software Review 52

Software Review Software Innovation Operational efficiency. 52

SaaStr

DECEMBER 16, 2021

Accusoft is a software development company specializing in content processing, conversion, and automation solutions. From out-of-the-box and configurable applications to APIs built for developers, we help organizations solve their most complex content workflow challenges.

Sales Hiring 227

Sales Hiring Software Development Engineering Development 227

BetterCloud

MARCH 27, 2024

Automation for M&A empowers IT teams for strategic impact By implementing automated processes, IT departments are transforming their roles from routine task managers to key players in strategic planning. The solution lay in leveraging automated workflows for IT onboarding and offboarding.

Technical Review 52

Technical Review Outsourcing Services Onboarding Systems Review 52

Trint

JULY 23, 2020

take the load With every software update and new product release we’re becoming more and more integrated with technology, both at work and at home. Your transcription workflows should be no different. By automating the transcription process, Trint solves the problem of manual transcription through A.I.,

Software 130

Software Interviewing Technology 130

SaaStr

APRIL 28, 2022

Outreach , the first and only Sales Execution Platform, helps revenue teams bring intelligence to workflows, unlock full visibility across the entire revenue cycle, and commit their forecasts with confidence. Think of us as your automated security and compliance expert.

compliance 208

compliance Forecasting Finance AI 208

SaaStr

MARCH 23, 2023

around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management. Chargebee handles all your crucial workflows from lead to ledger with power-packed integrations that include Salesforce, Xero, Quickbooks, Avalara, Slack, among others.

Payment Features 190

Payment Features SaaS Payments Payments Payment Methods 190

SaaStr

MARCH 17, 2021

Due to that convenience, departments and teams tend to seek out best-of-breed cloud applications, streamlining foundational and specialized functions through automation. That’s why integration needs to be a key part of your automation strategy. Quote-to-Cash.

Scale 283

Scale Sales Hiring Technical Review Marketplace as a Service 283

Neil Patel

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. Find opportunities for efficiency and automation. The Top 5 Options for Business Process Management Software. Rarely are answers this easy. 100 percent.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

Trint

MARCH 1, 2021

From dial-up internet to autocorrect, automation has made our lives easier, and the business world is no different. There are plenty of automation tools out there, all designed to speed up your manual processes for a hassle-free life. What is content automation? What are the benefits of content automation?

Technical Review 130

Technical Review Software Review Interviewing Communication 130

BetterCloud

OCTOBER 5, 2023

IT automation is now more than just hype , as most organizations already enjoy big gains from automating tedious or manual IT tasks in 2023. Clearly, there’s more work to be done and BetterCloud’s automation possibilities are vast. Clearly, there’s more work to be done and BetterCloud’s automation possibilities are vast.

Onboarding 59

Onboarding SaaS Software Management 59

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. By reducing manual labor, this automation frees up time for businesses to concentrate on their core competencies.

SaaS Payments 95

SaaS Payments Payment Services Payments Payment Solutions 95

Trint

FEBRUARY 4, 2021

transcription platforms like Trint use speech recognition software to automatically convert audio and video to text. By automating the process, A.I. Access your meeting notes instantly Automate your transcription workflows with Trint’s integrations. do the work A.I. Literally. Why use Trint? Start your trial today.

Interviewing 130

Interviewing Communication Software Sales 130

User Pilot

AUGUST 30, 2023

Automated customer service is essential to scale your business without pumping your support costs too. So what tasks are worth automating these days? So what tasks are worth automating these days? Let’s go over what you can do today to automate customer service processes. Intercom, for omnichannel AI chatbots.

Scale 97

Scale AI Search Scaling AI 97

Blulogix

APRIL 6, 2024

This process can range from granting access to a software platform to configuring and deploying physical devices or network services. Streamlining with Integration The integration of billing systems with third-party platforms is the linchpin in automating and optimizing service activation and provisioning.

Subscription 52

Subscription Payment Features B2B Scale 52

BetterCloud

DECEMBER 13, 2023

Approving requests for software ranks as one of IT’s most time consuming and persistent tasks. In this post, we’ll show you how deploying easy to build workflows allows your team to completely automate software access requests. In a manual approval workflow, once submitted, the ticket goes into a large queue.

Software 52

Software compliance Communication SaaS 52

Neil Patel

JANUARY 13, 2021

There is a tool that helps you create a repeatable and seamless workflow. It’s called workflow management software, and it makes your work life at least ten times easier. Workflow management software takes chaos and organizes it into a clear roadmap that helps you achieve your work goals in less time and with better results.

Software Review 130

Software Review Software Management Systems Review 130