BetterCloud

AUGUST 10, 2021

BetterCloud Workflows have always enabled IT teams to automate repetitive tasks and alert employees to changes in their permissions. But what if you need to alert an employee’s manager about a change in their permissions or confirm that an activity like offboarding was complete?

Onboarding 52

Onboarding Management 52

BetterCloud

DECEMBER 6, 2021

This post is an adapted excerpt from our new ebook of the same name, Cheat Your Way to IT Success With Zero Touch Automation. Today, a growing number of experts agree that automation is the future of IT—and that a zero-touch mindset is the future of the future of IT (see what we did there?). To download the full ebook, click here.

Headcount 52

Headcount Onboarding Engineering Technology 52

User Pilot

MARCH 1, 2022

Inactive users are not just people who stopped using your platform. Tactics you can implement right away to re-engage with inactive users: Remind users about important onboarding steps they may have missed. Collect feedback from unhappy customers and improve during offboarding. One last chance—send a reminder and trigger FOMO.

Engagement 98

Engagement SaaS Social Media Churn 98

BetterCloud

APRIL 24, 2020

Offboarding is a tough conversation to have right now. In this post, we’ll focus specifically on how BetterCloud can create a streamlined offboarding workflow for furloughed employees. Unique offboarding process for furloughed workers. To furlough workers, you need to conduct a unique variation of your usual offboarding process.

Onboarding 52

Onboarding compliance Data Mobile 52

BetterCloud

JULY 10, 2020

With a SaaSOps platform, these actions can be bundled into automated workflows to save time and ensure every action is completed every time. We know a thing or two about automating these manual tasks. In 2020 alone, BetterCloud has run over one million automated workflows for our customers across 60+ integrations. Onboarding.

Onboarding 52

Onboarding compliance SaaS Retention 52

User Pilot

APRIL 18, 2023

Developing the actionable tactics and process that you will use to help your customers achieve their goals at each stage. You need to learn the tactics you will use to execute your CS strategy and achieve the desired results. Introduce yourself with an onboarding video after signing up. ActiveCampaign’s onboarding video.

Customer Success 98

Customer Success Strategy Customer Lifetime Value SaaS 98

BetterCloud

JANUARY 24, 2023

You could follow up on that, but you realize you don’t even have clearance to the Slack chats your team uses, so you’re going to have to bug IT about that first. Unfortunately, a smooth onboarding cycle is getting harder and harder for IT departments to pull off. The solution is a process called automated user provisioning.

SaaS 52

SaaS Azure Onboarding Innovation 52

BetterCloud

AUGUST 31, 2020

If you think that you’ve got smart SaaS management because you’ve built workflows to offboard users —think again. In reality, automating your SaaS-powered workplace is so much more. How smart SaaS management and workflows automate common tasks. How can I use automation to get things done faster and better ?

Management 52

Management SaaS Leadership Onboarding 52

BetterCloud

MAY 4, 2021

In this mission, many enterprises use two important technologies: identity governance and administration (IGA) and SaaS management platforms (SMPs). IGA, sometimes called identity management and governance, or IGM, is an automation platform for provisioning, deprovisioning, and managing user accounts, roles, and access rights.

compliance 52

compliance Identity management Government Enterprise 52

BetterCloud

NOVEMBER 22, 2021

BetterCloud’s no-code workflows can automate tasks like user account creation and resource access across an entire SaaS portfolio. Out of the Box + Custom Integrations = Automation Across Your SaaS Portfolio. Out of the box, BetterCloud has more than 60 pre-built integrations with the most widely-used SaaS applications.

Onboarding 59

Onboarding Engineering SaaS Data 59

BetterCloud

JANUARY 28, 2021

So now, compute resources must be considered for the process integrations that complete an automated task. Good examples of a process integration are automated workflows for common IT activities like offboarding users. Enterprises can also use them to write their own custom integrations.

Management 52

Management SaaS Operational efficiency. Data 52

BetterCloud

AUGUST 19, 2021

How do you get the right hardware allocations to ensure that employees can use conference rooms and printers? Here are a few ways that IT can tackle this challenge: Automate onboarding and offboarding. BetterCloud Workflows make it easy to automate the most critical steps of your onboarding and offboarding process.

Onboarding 52

Onboarding User Experience Mobile Cloud 52

BetterCloud

APRIL 2, 2021

If you’ve ever wondered what SaaSOps professionals do, and how they use SaaS management platforms, this post is for you. How SaaSOps engineers use SaaS management platforms (SMPs). So when learning about how our SaaSOps engineer is actually using an SMP for SaaS operations , keep in mind what they’re designed to do.

Engineering 52

Engineering Management SaaS Software Review 52

BetterCloud

NOVEMBER 18, 2021

As we’ve seen in recent months, these capabilities are essential to any IT organization looking to embrace a zero-touch, automation-first strategy. Below are the top use cases that can be accomplished with the release of our advanced integration capabilities for Zoom. Top use cases with the Zoom integration. #1:

User Experience 52

User Experience Innovation Onboarding Technology 52

BetterCloud

NOVEMBER 6, 2020

This award is earmarked for the individual or team that has perfected user lifecycle automation and management. Here are just a few of their recent accomplishments: Automated 68 workflows for offboarding across an organization that includes 310 users and over 80 SaaS applications. Automated offboarding with 14 connectors.

Onboarding 40

Onboarding SaaS Management Data 40

BetterCloud

DECEMBER 9, 2021

To make the most of their staff’s time (and not work 12 hour days themselves), IT leaders are seeking ways to automate the repetitive, tedious tasks involved with managing a large SaaS portfolio. However, the marketplace of solutions for IT automation is large and complex, and comparing one tool to another is difficult.

Engineering 52

Engineering Consulting Onboarding Development 52

BetterCloud

DECEMBER 2, 2021

With their clever use SaaS automation, they adeptly balance employee experience and compliance. In response, their IT team needed to cleverly automate a best-in-class onboarding experience to get new hires up and running. How they created a best-in-class onboarding experience.

compliance 59

compliance Healthcare Headcount Onboarding 59

BetterCloud

DECEMBER 12, 2022

We’ve spent a lot of time on this blog discussing all the ways you can automate IT tasks with a SaaS management platform (SMP). We have also deep-dived into how automation can make IT a lot more efficient , as well as keep employees productive and improve your SaaS security posture. What is zero-touch automation?

SaaS 59

SaaS Data Strategy Management 59

Intercom, Inc.

JANUARY 5, 2022

In this episode, we sat down with Adam to learn everything about the SOC 2 framework, how to create a culture of security from scratch and how automation is key to turning a headache into a smooth operation. Don’t skip on automation. I personally love to be early and use the opportunity to set the bar really high in the market.

Scale 211

Scale compliance Software Review Technical Review 211

BetterCloud

JULY 31, 2019

We are excited to announce that BetterCloud now supports OneDrive and SharePoint Online use cases. This has been an ask from our customers, and we continue to value that feedback and use it to directly shape our product. Thankfully, BetterCloud now solves for Office 365 use cases that include OneDrive and SharePoint.

Data 45

Data Onboarding Subscription Payment Features 45

BetterCloud

AUGUST 23, 2021

On August 5, BetterCloud announced the release of Custom Triggers to help IT create more flexible automated workflows. ” Take note of the new Inbound Request URL and proceed to the next section of this article to configure the Jira Automation. Select the “Automations” tab on the right and create a project rule.

Data 52

Data Onboarding SaaS Management 52

BetterCloud

AUGUST 28, 2020

We’re not even three-quarters of the way through 2020 and have run over one million automated workflows for our customers. That’s something we’re really proud of; automated workflows not only save IT time and money , but they also improve productivity across your entire organization. Wait, shouldn’t you automate everything?

Software Review 52

Software Review Software Development Onboarding Software 52

BetterCloud

APRIL 9, 2019

They discussed how they use BetterCloud to save their organizations time and money (and their own sanity). They joined us to discuss how they have configured BetterCloud to solve some of their most frustrating and time-consuming IT tasks. Onboarding and offboarding can be the most tedious tasks for admins. Onboarding.

Scale 40

Scale Branding SaaS Onboarding 40

BetterCloud

APRIL 12, 2022

We’ve spent a lot of time on this blog discussing all the ways you can automate IT tasks with a SaaS management platform (SMP). We have also deep-dived into how automation can make IT a lot more efficient , as well as keep employees productive and improve your SaaS security posture. What is zero-touch automation?

SaaS 52

SaaS Data Strategy Management 52

BetterCloud

NOVEMBER 4, 2019

While BetterCloud has been many IT admins’ go-to solution for automating onboarding and offboarding, what happens when a process-as-written requires some input from an end user, a manager, HR, or another internal stakeholder? . Use case #1: Manager approves G Suite asset transfers (Drive, Calendars, email forwarding).

Sales Hiring 40

Sales Hiring Systems Review Technical Review Data 40

BetterCloud

FEBRUARY 19, 2019

This week, we take a look at Dynamic Fields, a feature that helps make your automated workflows more personalized and scalable. Instead of sending an email to a group of people with a generic opening like “Hi there,” you could use a Dynamic Field that customizes the email with each recipient’s first name, like this: “Hi {{FirstName}}.”.

Onboarding 40

Onboarding Management Business 40

BetterCloud

NOVEMBER 3, 2021

But on the first day of Altitude 2021, we did get to chat with Rainn Wilson about his career, how his (and everyone’s) approach to work has evolved, and how he uses technology to stay connected with friends and family members. You can check out the full sessions here , but here’s a brief recap in case you only have a few minutes.

Management 52

Management Engineering User Experience Cloud 52

BetterCloud

JULY 15, 2021

How do you deliver effective training to use SaaS apps? It includes all the data points, what all the fields mean, how we use all the different record pages, all the different apps that are connected to it, and who to go for more information. When you boil it down, SaaSOps is enabling a business to use a best-in-breed strategy.

Management 52

Management SaaS Technical Review Systems Review 52

BetterCloud

OCTOBER 24, 2017

Below is a quick overview of each feature, along with some of the most powerful use cases we’ve heard directly from customers. What you will notice as you read through these use cases is that they all work together. Want to discuss Dynamic Fields/workflow use cases with other customers? Box connector.

Onboarding 40

Onboarding Engineering SaaS Enterprise 40

BetterCloud

JUNE 4, 2018

Using BetterCloud, we detected multiple hazardous blind spots in each company’s SaaS environments. Using BetterCloud, they were able to enforce a policy that prevented users from forwarding their email, and also change the settings in bulk for those 36,000 publicly exposed Dropbox files. Here’s what we found and how we remediated it.

SaaS 40

SaaS Technical Review Consulting Construction 40

BetterCloud

OCTOBER 31, 2019

At BetterCloud (the company), we—unsurprisingly—use BetterCloud (the product) quite a bit. Like every company, we on- and offboard employees and manage changes in titles, external file sharing, and many SaaS apps. Do we even use BetterCloud internally?” Why stop at provisioning and deprovisioning when you can automate even more?

Systems Review 9

Systems Review Onboarding Mobile Software Review 9

BetterCloud

APRIL 21, 2022

Most of us can’t do a job without a computer, right? Even if your onboarding process is bad , I’m willing to bet that the first step of said process is to procure hardware for new hires. In this workflow, a user is onboarded to the solution engineering team when IT adds them to the Solution Engineering Org Unit.

Onboarding 59

Onboarding Engineering Retention Marketing 59

BetterCloud

MAY 31, 2023

In fact, organizations that enjoy the highest levels of improved productivity automate routine tasks like user lifecycle management , as well as day-to-day operational tasks like app access requests or password/MFA resets to essentially create self-service portals for end users. But just how much does this crucial technology benefit?

Management 52

Management SaaS Operational efficiency. Onboarding 52

User Pilot

JUNE 30, 2023

TL;DR Personalization in SaaS relies on using customer insights to create tailored experiences that better align with your customer base. When trying to personalize experiences for customers using segmentation data, it’s best to focus on their job-to-be-done (JTBD). 13 Customer experience personalization examples in SaaS.

Artificial Intelligence 98

Artificial Intelligence SaaS AI Machine Learning 98

BetterCloud

APRIL 22, 2020

They’re relying on our automation to get them through these times: enabling remote work , keeping employees productive, securing data effectively, and more. It got me thinking about the power of automation in SaaSOps. It got me thinking about the power of automation in SaaSOps. I wanted to share some of my reflections here.

compliance 52

compliance Technical Review Headcount Onboarding 52

BetterCloud

JUNE 14, 2023

We have expanded automation capabilities to enhance the IT automation journey. We integrate with BambooHR, a top HRIS provider that serves as the central hub for automations in companies that use it. Lastly, we have added support for consuming array data when creating automations.

Technical Review 52

Technical Review Systems Review Innovation Operational efficiency. 52

BetterCloud

NOVEMBER 26, 2018

“Realistically, our IT team could use six or seven people, but we get by with three because we have to — it’s all about doing more with less.”. Many of our customers have found that the easiest way to put time back in the day is leveraging automation, specifically automating onboarding and offboarding in BetterCloud.

Onboarding 66

Onboarding Healthcare Consulting SaaS 66