Buffer Resources

JANUARY 16, 2024

  How Fixathon worked  Ahead of the Fixathon, we crafted a list of tasks for our team to work on quite carefully to ensure the risk of outages was as small as possible. From We resolved 44 tasks total, many of them small bugs we didn’t have time for earlier in the year.

Software Review 127

Software Review Systems Review Engineering User Experience 127

SaaStr

JANUARY 5, 2024

Ashley joined Brex at $2M in ARR, and she was tasked with taking what existed and scaling it. Once they saw this in the data, they switched from sales-qualified opportunities as the top KPI to closed-won revenue. Her first assignment was hiring SDRS.

Sales Hiring 240

Sales Hiring Sales Recruiting Scale Outbound Sales Team 240

Intercom, Inc.

JULY 26, 2022

When it comes to efficiency, switching between tools is the silent killer. These are activities such as searching for information, switching between apps, and chasing status updates. “68% 68% of employees spend at least 30 minutes a day switching between apps. Now multiply that 2.5 Integrated tech stacks = improved efficiency.

Payment Methods 118

Payment Methods Payment Solutions Payments Payment Services 118

User Pilot

DECEMBER 13, 2023

The jobs-to-be-done (JTBD) framework is a customer-centric tool for product development and innovation, focusing on understanding the specific tasks or “jobs” customers hire products to do, providing insights into customer motivations, guiding innovation, aligning product features with real needs, and aiding in market segmentation.

Software Review 105

Software Review Underperforming Technical Team Interviewing Innovation 105

OpenView Labs

APRIL 21, 2021

Putting out digital fires, answering questions, knocking out administrative and logistical tasks. It’s Newport’s term for focused, distraction-free work on high-value tasks. Batch similar tasks together. Computers can switch between tasks and plow through loads of unrelated items relentlessly. Brains cannot.

Business 90

Business Software Review Sales Hiring Startup 90

Tom Tunguz

JANUARY 30, 2019

Here’s the crux of the idea: Deep work is my term for the activity of focusing without distraction on a cognitively demanding task. Even a quick glance at your phone or email inbox can significantly reduce your performance due to the cost of context switching. The costs of switching and of interruptions is real.

Technical Review 215

Technical Review Social Media Interviewing Technology 215

User Pilot

FEBRUARY 15, 2024

Salesforce Outlook integration enhances productivity by syncing emails, contacts, and calendar tasks, offering customizable sync options. By allowing for seamless exchange of data and synchronization between Salesforce and the email service, the integration enables users to complete email-related tasks directly within Salesforce.

Cloud 105

Cloud Engagement AWS Data 105

Intercom, Inc.

AUGUST 13, 2020

Our new best friend: the duplicate detection Task Bot. Out of all the features released, the one we’re most fond of is the duplicate detection Task Bot. Since we switched on the new bot, it’s helped us flag 80% of duplicate conversations, saving our team 40 hours a week.

Metrics 211

Metrics Trends Data Management 211

Intercom, Inc.

JUNE 23, 2020

The internet is also driving an explosion in customer choice, allowing them to easily switch to businesses who provide better experiences. They are switching because they know they can get fast, flexible, modern, personal support. Customers are switching from businesses hiding behind forms and email ticketing systems.

Customer Support 245

Customer Support Scale Underperforming Technical Team Scaling 245

Intercom, Inc.

MAY 6, 2019

Luckily, there are ways to convince them to make a switch and increase your product adoption. Decrease the fear and uncertainty of change – Explain how easy it is to switch to your product. A prospect may be well aware that their current solution has flaws – but do they really want to take the risk of switching?

Onboarding 196

Onboarding Marketing Metrics Strategy 196

Intercom, Inc.

OCTOBER 9, 2019

Well, I couldn’t help but see in Kahneman’s insight a metaphor for the different, competing tasks faced by product managers and how we handle the tension between those tasks. We have a number of repetitive System 1 tasks that we need to do every week, such as triaging email, updating reports, and facilitating team meetings.

Management 201

Management Systems Review Entertainment Engagement 201

IT World

AUGUST 16, 2022

The remaining six hours are classed as “fragmented”, which refers to the schedule gaps between meetings that provide little opportunity to settle back into completing a task. To read this article in full, please click here

Development 84

Development Software Engineering Software Development Engineering 84

Teamgate

MAY 11, 2023

In this article, we delve into the transformative benefits of switching from traditional spreadsheets to dynamic Customer Relationship Management (CRM) systems in modern businesses. Key Takeaways: Spreadsheets, while useful for basic data tasks, fall short in managing complex business data […] Source

Data 52

Data Management Business 52

Buffer Resources

APRIL 11, 2024

You might offend someone by asking them to do a task they view as beneath their skillset or above their pay grade. You risk asking for too much time from your talented, generous people, who may eventually switch off their “yes” in favor of a less demanding role. They automate repetitive tasks.   Manual errors.

Technical Review 107

Technical Review Startup Social Media Marketing 107

Intercom, Inc.

OCTOBER 13, 2021

As manager, it meant that I often had to jump in and help out with everyday tasks rather than focusing on the team’s direction, strategy, and professional development. We noticed several issues we’d seen block teams in the past, such as siloing of knowledge, constant context-switching, and deprioritization of important system health issues.

Data 129

Data Systems Review Engineering Software Review 129

Intercom, Inc.

NOVEMBER 3, 2021

The result is lots of semi-meaningful alerts, noise, context-switching, and multitasking for the on-call engineer. The team should decide on alternative ways of surfacing the information in the alert in these situations, for example, a Slack or dashboard notification, or an opened task in an issue-tracking mechanism.

Engineering 209

Engineering Software Review Systems Review AWS 209

Intercom, Inc.

SEPTEMBER 29, 2022

But after transitioning into tech, I realized that a lot of people who switch careers try to hide or at least diminish their previous professional experience as irrelevant. Here are my top tips for successfully switching careers and starting on the right foot in your new role. Don’t dismiss your existing skills.

Software Review 104

Software Review Technical Review Software Engineering Engineering 104

Subscription Flow

MARCH 20, 2024

In the third, last and most detailed section, we will be going over the best SimpleCirc alternatives to help you decide which software should you make the switch to if you are looking to jump ship from SimpleCirc. It saves time and eliminates errors by automating repetitive tasks like renewals.

Payment Services 100

Payment Services Payments Payment Solutions Payment Methods 100

Intercom, Inc.

JANUARY 25, 2023

Enter Intercom Checklists : a next-level approach to onboarding that guides your users through a specified set of tasks to deeply engage them and show value in a structured, progressive way. But it can be surprisingly difficult to effectively communicate the steps your customers need to take. Why Checklists?

Onboarding 129

Onboarding Engagement Retention Engineering 129

Buffer Resources

JANUARY 16, 2024

  How Fixathon worked  Ahead of the Fixathon, we crafted a list of tasks for our team to work on quite carefully to ensure the risk of outages was as small as possible. From We resolved 44 tasks total, many of them small bugs we didn’t have time for earlier in the year.

Software Review 54

Software Review Systems Review Engineering User Experience 54

SaaStr

JANUARY 7, 2022

Your marketing team’s task is to turn a grey reality black and white for your consumers. If you’re on defense, you may switch tactics and muddy the waters, going grey again. Your brand message can make or break you, so you should base it on fundamental, clear points that answer the most common questions your buyers are likely to ask.

Sales Hiring 221

Sales Hiring Underperforming Technical Team Marketing Market Research 221

Totango

MARCH 25, 2022

After you finally decide on which medium to use and manually map out your journey, then you each use a different tool to run campaigns and tasks. . With Canvas, however, you can design your customer journey and then activate the steps immediately with no gaps in time, no switching between programs and no potential human errors.

Finance 96

Finance Innovation Customer Success Onboarding 96

Neil Patel

MARCH 5, 2021

Slack apps for project management exist to help you manage, discuss, and collaborate on tasks without having to navigate between multiple platforms and functions. The Trello for Slack app can link your Trello and Slack teams without the constant annoyance of switching apps. You can do all this in your existing Slack app.

Social Media 135

Social Media Marketing AI Search Technical Review 135

Intercom, Inc.

DECEMBER 28, 2022

Earlier this year we created Switch , Intercom’s personalized solution to high inbound call volume. With Intercom Switch, we wanted to take it even further. Spoiler alert: Switch. Well everyone knows that phone calls have been paramount for support teams ever since customers have been able to dial. Beth McEntee , Senior Editor.

Technical Review 118

Technical Review Scale ChatGPT Innovation 118

Tom Tunguz

JANUARY 3, 2018

The industry pendulum switches from fragmentation to consolidation in products as well as companies. Businesses emerge that create opinionated stacks for different functional roles and simplify day-to-day tasks for knowledge workers. Similar regulations will be adopted in other regions.

SaaS Payments 203

SaaS Payments Scale Blockchain Machine Learning 203

User Pilot

NOVEMBER 29, 2023

Advanced organizational skills : A retention specialist manages dozens of client accounts and switches between different tasks. Finally, project management software assists in effective task handling. Thus, strong organizational and time management skills are vital to stay on track.

Retention 105

Retention Customer Lifetime Value Churn Outsourced Development 105

Sales Hacker

MAY 6, 2020

Use time blocking for tasks. Create an ON switch. Switching from verbal conversation to text-based communication can be tricky. At the beginning of every day, plan out your most important tasks for the day and organize your calendar with every hour and for what it will be dedicated to. Use Time Blocking for Tasks.

Sales 86

Sales Technical Review Systems Review Sales Funnel 86

Intercom, Inc.

AUGUST 19, 2020

Helping them accomplish this isn’t an easy task, but it’s fundamental to their success. When does that task need to be completed? Why this task now? A powerful question to ask yourself or others when you begin a project or task is, “When do you need this by?” Who do you plan to impact? What are you going to work on?

Management 260

Management Leadership Investment Business 260

Subscription Flow

DECEMBER 20, 2023

This is where a great CRM can be of help as it can be your secret weapon for automating tasks, comprehending process bottlenecks, uncovering customer insights, and pinpointing areas for growth. In short, these days, it is not just about keeping track of customer interactions. A CRM is more beneficial the more integrations it has.

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

User Pilot

APRIL 22, 2024

Helping your customers achieve their desired outcomes reduces the likelihood of them switching to a competitor. To create an effective checklist: Add key tasks that lead to activation. Drive customer success efforts with customer education Educating customers about your product is a constant, never-ending task.

Customer Success 99

Customer Success Retention Software Review Customer Lifetime Value 99

Unbounce

JULY 22, 2021

Whoever said, “life is a journey, not a destination,” clearly wasn’t a time-strapped marketer trying to dig themselves out from under a mountain of tasks by the end of the day. If you’re ready to shift your approach to marketing , it’s time to flip the switch. In other words, you’re tackling all the marketing tasks alone.

Marketing 145

Marketing AI Mobile Advertising 145

SaaS Metrics

DECEMBER 15, 2021

As more people have smartphones, nearly 80% of people switch to mobile apps to complete daily tasks and recreational activities. Mobile apps are now dominating the internet and the internet user base. Usually, mobile app trends see a fast incoming and exit of development trends. But as it seems, a few trends.

Mobile 52

Mobile Development Trends Metrics 52

Clouded Judgement

NOVEMBER 10, 2023

People are looking to build in model portability to enable them to switch to lower cost models (or open source). Also - As Moin pointed out on Twitter / X , as context windows increase the need for task / domain-specific models (or fine-tuned models) decreases.

Cloud 183

Cloud Artificial Intelligence AI GCP(Google Cloud Platform) 183

User Pilot

APRIL 29, 2024

After identifying a segment that highly values efficiency and time management, it can target customers with features like automated task prioritization and integrations with time-tracking software. What tasks do you complete using our software? Have you considered switching to a competitor? If so, why? Which ones?

Payment Solutions 59

Payment Solutions SaaS Payments Payment Methods Payments 59

User Pilot

DECEMBER 6, 2023

Facebook refined its Android app by forcing employees to switch to this operating system. If you’ve got a task to complete, say send an email, design a visual, or create an onboarding flow , and your product does exactly that, it makes perfect sense to use it instead of competing tools. This includes their CEO, Logan Green.

Software Development 98

Software Development Sales Recruiting Development Software Review 98

FastSpring

MAY 6, 2020

Specifically, we wanted our sellers to be able to: Accomplish tasks in FastSpring quickly and efficiently. Quickly Switch Between Stores. This upgrade makes it faster and easier to switch between stores with a drop-down menu in the upper right corner of the FastSpring App. Thank You to Our Seller Community.

Subscription 80

Subscription Payment Features Trends User Experience 80

Stax

JANUARY 29, 2024

This subscription billing platform helps businesses improve accountability with clean and accurate books by eliminating the need to manually handle complex tasks. With Stax Bill, you can automate repetitive subscription billing tasks, ensuring timely and error-free invoicing, and enhanced cash flow predictability.

Stax 88

Stax Payments Payment Services Payment Features 88