User Pilot

AUGUST 30, 2023

LogRocket combines heat maps with other product analytics solutions to improve the user experience. Quantum Metric is a digital analytics tool that focuses on improving conversions and user experiences. Its main audience includes product managers, digital marketers, UX designers, CEOs & founders. Rating Userpilot is rated 4.6

Scale 89

Scale User Experience Software Review Pricing 89

ChurnZero

JANUARY 13, 2023

First, digital CS will become a way of life due to flat or reduced headcount. 2023 will be a breakout year for digital Customer Success, customer intelligence, and AI-fueled outcomes at SaaS companies. Ed Powers , principal consultant, Service Excellence Partners. A few common themes emerged. Joel Passen , co-founder, Sturdy.

Trends 98

Trends Customer Success Sales Hiring Scale 98

SaaStr

MAY 8, 2020

Prior to Work-Bench, Jessica was a Learning and Development Manager at Cisco Systems, where she worked with the Engineering organization on Agile transformation, innovation and culture. Loving our podcast content? Listen to the start of the episode for a promo code to our upcoming events! Harry Stebbings: Absolutely it does.

Sales Recruiting 176

Sales Recruiting Technical Review Sales Hiring Outsourced Development 176

SaaStr

JUNE 16, 2020

And also he works with many of the leading tech companies so he has a really good perspective of what is going on in the market. And that is you’re seeing a bit of a separation in those companies that have really the stickiest, most critical solution. Right now, learning for companies is only at 10% online.

Sales Hiring 160

Sales Hiring Scale SaaS Payments Payment Services 160

ChurnZero

JANUARY 15, 2021

A customer savvy CSM, whom is part Marketer, part Digital Specialist as well, will head up your digital-led customer strategies, e.g., sophisticated training, self-service onboarding, and community and customer advocacy programs. Ed Powers , Customer Success Consultant. Remco de Vries , Vice President of Marketing, inSided.

Customer Success 52

Customer Success VP of Engineering Scale Trends 52

SaaStr

JUNE 10, 2020

Today we’ll talk a little bit about the marketing trade-offs during Coronavirus, or really any, I would say, crisis type mode and things that we’re all learning to adjust to and really about driving revenue while cutting cost. And so today I’m looking forward to sharing some of those learnings and what I’ve seen.

Travel 176

Travel Marketing Scale Outsourcing Services 176

Sales Hacker

OCTOBER 7, 2021

Using her 20+ years of trench experience in B2B tech sales and support, Anita teaches sales professionals around the globe how to leverage key principles of human psychology to help buyers make a decision in the seller’s favor. Believe in yourself and be open to what you can learn from each experience. Never stop learning and growing.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130