Point Nine Land

MAY 19, 2023

Does the acceleration in AI make your SaaS company more or less defensible? But unlike most on-premise software companies in the 2000s, the SaaS leaders of today aren’t doomed. My conclusion was that Generative AI is an asteroid impact event for B2B software, comparable to the launch of the iPhone or the Internet itself.

AI 98

AI Generative AI New CTO CTO 98

User Pilot

APRIL 19, 2024

You will learn effective techniques for collecting and analyzing data , with practical tips on applying your findings to benefit your SaaS. Applying insights from market research to product development and marketing strategies can significantly enhance business growth. These choices can make or break your SaaS company.

Market Research 52

Market Research Sales Recruiting Marketing Underperforming Technical Team 52

ChurnZero

JANUARY 25, 2024

With technology advancing and customer expectations rising, customer success has become an essential force driving business growth and customer loyalty within the SaaS industry. Businesses are realizing the strategic value of customer education in driving product adoption, improving customer success KPIs, and reducing churn.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

Chaotic Flow

APRIL 23, 2013

What is SaaS? It was simple enough when SaaS was merely software applications pushed through a Web browser, but now we have to contend with the cloud, mobile and even social. I’ve weighed in on the “What is SaaS?” Why be SaaS in the first place? So, in this post I revisit the topic of “Why SaaS?

Business Model 155

Business Model Outsourcing Services Business SaaS 155

OpenView Labs

JUNE 24, 2021

It’s hard to find a SaaS company that isn’t revisiting their pricing right now. Here’s the rub: The average SaaS company doesn’t have anyone on their team who’s an expert in pricing, let alone a dedicated pricing function. This person typically sits in Product, Product Marketing, or Business Operations. Start Here.

Pricing 53

Pricing Interviewing Payment Features Systems Review 53

OpenView Labs

APRIL 22, 2020

New business pipeline has fallen off a cliff and will likely remain depressed through 2020. Churn rates are starting to tick up, and not only for businesses with a customer concentration in hospitality or travel. And major layoffs have been announced, even among SaaS companies recently touted as possible 2020 IPO candidates.

Payments 54

Payments Pricing Payment Methods SaaS Payments 54

Natalia Luneva

DECEMBER 17, 2020

In this session he talks about Pricing Strategies for your SaaS product. There’s nothing worse and this happens a lot in the world of SaaS products where your price is basically so cheap, people are starting to question the quality of it. These are two very competitive companies doing very different value metrics.

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Pricing Strategy SaaS Software Review 80