Product-Led Growth Is Great. But Product-Led Retention Is Probably Even More Important.
SaaStr
JANUARY 11, 2024
But with everyone discussing PLG, there just isn’t enough discussion in B2B of Product-Led Retention. and so deeply embedded in the fabric of our customers’ businesses that they’d never churn. They tend to come close enough to get most renewals though. But our B2C friends obsess about Product-Led Retention.
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