SaaStr

MARCH 29, 2024

In that case, sometimes, if a startup is at least at scale, say $10m+ ARR, and knows the market and customers, a BigCo will still buy them at a multiple more appropriate for a startup growing far faster. The post Can You Still Get Acquired for a Decent Price if Growth Has Slowed or Even Stopped? But sometimes.

Pricing 227

Pricing Scale Startup Acquisition 227

SaaStr

JULY 24, 2023

So price increases have been the name of the game in SaaS for the past 12 months, in many (not all) cases to help make up for slowing growth: Zendesk up 16% Salesforce up 9% Google Workspace up 20% HubSpot up 12% Webflow up 16% Shopify up 33% Slack up 10% And some of them like Slack and Salesforce hadn’t raised list prices in quite some time.

Pricing 199

Pricing Software Review Churn SaaS 199

Tom Tunguz

MARCH 16, 2022

Is charging by consumption (usage-based pricing) a superior model for a business? Often, the effort probably isn’t worth it, unless the company’s stated strategy is to differentiate on price structure. What should my unit of pricing be? The unit of pricing is the crux to unlocking that puzzle. AppDynamics.

Pricing 258

Pricing Scale Banking Startup 258

FastSpring

SEPTEMBER 16, 2022

But what about pricing? When FastSpring’s Chief Product Officer Kurt Smith worked with growth-stage to Fortune 100 companies at Accel-KKR, he consistently saw pricing as one of the most essential growth levers they employed to meet their next revenue goal. Why You Shouldn’t Trust How Your Competitor’s Price.

Pricing 132

Pricing Payment Solutions Payment Services SaaS Payments 132

SaaStr

NOVEMBER 22, 2020

Prashanth Chandrasekar, CEO @ Stack Overflow recently shared with our community the four key pillars he feels are necessary to propel a company to scale upward. Is your product sound, and does it solve a big problem for customers, enough for you to scale? The four key pillars he lays out are: Product market fit & expansion.

Scale 305

Scale Scaling Technical Review Systems Review 305

SaaStr

JANUARY 24, 2024

She was hired because they saw a bit of softening in new business growth, and she came to help diagnose what was going on and help scale the business. While it may seem smart when you have five or fewer salespeople to sell anything and everything between $3k and $100k, that won’t scale. Attune sellers for one or the other. The result?

Scale 216

Scale Sales Hiring Scaling Revenue 216

Andreessen Horowitz

FEBRUARY 1, 2023

We’ve previously discussed some common issues around pricing and tips for bottom up pricing and packaging , but growth-stage companies often encounter less obvious problems when structuring product packages and pricing models as they scale.

Pricing 125

Pricing Scaling Strategy 125

FastSpring

APRIL 18, 2024

These include how to account for local pricing and preferred local payment methods, varied buyer behaviors, how to display checkouts with local languages, and much more — all of which can be different for every country you want to sell into. In this article, we focus specifically on price localization: What price localization is.

Payment Methods 78

Payment Methods Payments SaaS Payments Merchant Services 78

User Pilot

JANUARY 17, 2024

Scaling SaaS is not for the faint of heart. If you do not scale, you will be unable to reach a new pool of customers and your competitors will leave you in the dust. If you scale prematurely, you may struggle to satisfy customer expectations. Create flexible pricing packages that are aligned with the needs of all customers.

Scale 86

Scale Scaling SaaS Underperforming Technical Team 86

User Pilot

JANUARY 18, 2024

A pricing survey is the most surefire way to figure out an acceptable price range that maximizes profit without being prohibitively expensive — made possible through the power of user feedback. This guide will help you get to that optimal price point by conducting pricing surveys! What is a pricing survey?

Pricing 85

Pricing Scale Market Segmentation Scaling 85

FastSpring

MAY 25, 2023

FastSpring previously presented on SaaS fees pricing and packaging to combat stagflation in 2022, but this article is based on an updated presentation delivered in March 2023 by David Vogelpohl. This article offers tips for optimizing pricing and packaging of your SaaS products in a less-than-stellar economy: What is stagflation?

SaaS Payments 147

SaaS Payments Pricing Payments Merchant Services 147

Predictable Revenue

JUNE 10, 2021

Ajit is the author of Price To Scale and is a SaaS Product Marketing veteran who has helped firms such as Narvar, Medallia, Helpshift, and Feedzai differentiate their products, grow revenue, and win. The post How to Price your SaaS Product appeared first on Predictable Revenue.

Pricing 165

Pricing SaaS Scaling Product Marketing 165

Tom Tunguz

AUGUST 28, 2021

Should you price your SaaS per seat or per use? The first thing to state is that massive companies have been built using both pricing structures: Salesforce and Adobe bill per seat while Snowflake and Twilio charge per use. When to use per seat pricing. Would they switch if the pricing weren’t predictable?

Pricing 266

Pricing Strategy Startup Scale 266

SaaStr

AUGUST 30, 2020

For most of us, as we build up our confidence, the best initial pricing strategy to start is the Low End of Normal. There is no commodity pricing in SaaS. Price at 80% of that, to start. If that looks too low, raise the price a smidge. Other strategies include: Identical Pricing. If you are — maybe price the same.

Pricing 255

Pricing Scale Enterprise Branding 255

OpenView Labs

FEBRUARY 9, 2021

This is why we’re seeing more and more SaaS companies—Datadog, Twilio, AWS, Snowflake, and Stripe, to name a few—find success with product led growth paired with usage-based pricing. Usage-based pricing will be the key to successful monetization in the future.”. Usage-based pricing is in all layers of the tech stack.

Scale 98

Scale Pricing Scaling AWS 98

SaaStr

JULY 29, 2022

Jason recently opened up an AMA on Twitter Spaces to answer questions about how to scale faster. And I’ve watched them fairly quickly scale, to soon they’ll be at 10 million in revenue. As they scaled, they radically changed how they did sales. Jason Lemkin: Okay. Let’s get it going. Times are good.

Scale 206

Scale Scaling Sales Hiring Enterprise 206

SaaStr

OCTOBER 25, 2021

Q: What billing or pricing tactic have you found in the end just wasn’t worth it? “Unless your product has a huge TAM to cast your net in, no-touch onboarding, and an obvious first “wow” moment you’re trying to reach, free trials and/or freemium pricing does not work well.” Jason, ed. : Jason, ed. :

Pricing 274

Pricing Scale Enterprise Onboarding 274

SaaStr

OCTOBER 11, 2023

Eran Zimman, monday.com’s co-founder and co-CEO, shares his secrets to scaling and growth in an unpredictable market. Serve customers a CRM or project management first, and as they scale and use it more, they’re exposed to more features. They kept doing it after the economy changed, and they also scaled it. It’s cheap.

Scale 159

Scale Sales Hiring Scaling Banking 159

SaaStr

MAY 27, 2022

59% of you have raised prices this year. I think most of us have found our pricing is more elastic than we thought. The related question then becomes do you raise prices on existing customers — or just new customers? In the scaling phase, I vote for leaving existing customers be. #9. Outbound always works.

Sales Hiring 275

Sales Hiring Pricing Scale Interviewing 275

SaaStr

FEBRUARY 1, 2024

As companies scale, they evolve, so how should marketing evolve accordingly to add maximum value? PST, Kady shares the ten things that change in marketing as you scale. PST, Kady shares the ten things that change in marketing as you scale. The reality is that a lot of things change as we scale. The answer isn’t simple.

Scale 186

Scale Scaling Sales Hiring Marketing 186

SaaStr

DECEMBER 17, 2021

Pricing is one of the most challenging elements to get right for SaaS companies. How much should you charge, and what pricing model works best? In an era of empowered buyers, vendors should take care to remove obstacles from the pricing process or risk losing the customer to a competitor.

Pricing 196

Pricing Scale Retention AI 196

SaaStr

DECEMBER 21, 2020

Do we see the classic ‘decoy effect’ — vs. just highlighting the most popular version — on SaaS pricing pages? The classic decoy effect is the Medium tub of popcorn, priced just below the Large to make the Large seem cheap: What do we see in SaaS? Boy, the Dropbox pricing page has changed a lot. Let’s look at Dropbox.

Pricing 258

Pricing Scale SMB SaaS 258

SaaStr

NOVEMBER 28, 2022

These two departments are a SaaS company’s most important; without their alignment, there is no growth or scale. We are seeing more agile packaging and pricing methods, dynamic deals, ramp-up revenue, and consumption and usage. While enabling your go-to-market teams, you must be mindful of the future state of scaling.

Scale 192

Scale Finance Sales Hiring Scaling 192

Intercom, Inc.

SEPTEMBER 10, 2020

Applying data and science to scaling has become easier because of the shift that’s happened in the software industry over the past 15 years, from outside sales to inside sales. A data-driven framework for scaling. Mark’s latest ebook, The Science of Scaling , outlines a precise framework for success.

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

SaaStr

OCTOBER 17, 2023

PST — Former VP of Customer Success and current founder and Managing Partner at Success Venture Partners, John Gleeson, shares his lessons learned scaling customer success from $1M to $300M in ARR. When scaling from founder-led sales to another person selling the product, customers become more demanding. Capacity comes back.

Scale 159

Scale Sales Hiring Customer Success Scaling 159

SaaStr

NOVEMBER 25, 2022

Scale-ups are exciting. Scaling to satisfy customers’ demands depends on innovation and foresight combined with enterprise-ready technology and the right partners. On top of considerable dedication, creating a scale-up requires a functional edge—a unique and unreplicable capability compared to the players in the industry.

Scale 214

Scale Scaling Marketplace as a Service Entrepreneurship 214

User Pilot

NOVEMBER 23, 2023

That said, the Hotjar pricing model can be both expensive and confusing if you don’t familiarize yourself with all its quirks. Hotjar’s expensive pricing, narrow feature set, limited data retention, and subpar support access hinder its usefulness as a product experience insights platform. What is Hotjar pricing?

Pricing 91

Pricing Investment Software Review Scale 91

SaaStr

MARCH 7, 2022

Aliisa Rosenthal, VP of Sales at WalkMe , shares her insights on developing a powerhouse inside sales team at scale to succeed in today’s customer-driven marketplace. Experimentation 2: Average sales price (ASP). Some reps were doing this much later in the cycle, meaning that they held out pricing until all the value had been proven.

Scale 217

Scale Sales Hiring Scaling Sales 217

ProfitWell

OCTOBER 10, 2019

It’s time to throw the age-old theory of “one product, one price” out the window. Sure, a single package at a fixed price might attract customers and spur growth and keep things simple in the early days of your company. But, ultimately, failing to get scaled pricing right is a death knell for SaaS products.

Scale 41

Scale Pricing Scaling Churn 41

SaaStr

MAY 17, 2021

We overindex on the inside information, and how quickly we assume they could scale up … and because of that, we let their other weaknesses slide in candidates we otherwise wouldn’t hire. Sales reps don’t have to scale in a day. So a rep with a $120k OTE has to eventually close at least $480k at scale. Giving Reps Too Much Time.

Scale 221

Scale Sales Hiring Scaling Sales 221

Zuora

MAY 1, 2024

Consumption-based pricing models are rapidly transforming how businesses approach monetization, particularly in high-tech and SaaS sectors. These models, which charge customers based on their actual usage, help align costs with the value delivered and they offer flexibility to scale services according to user needs.

Pricing 52

Pricing Scale Scaling SaaS 52

User Pilot

MARCH 29, 2023

Is the cost of Amplitude pricing worth the investment for you? In this article, we’ll dive into Amplitude’s pricing structure, plans, pros, and cons. Amplitude has a freemium pricing model with one free and two premium plans: Growth and Enterprise. The Amplitude pricing structure is as follows: Starter – Free Plan.

Pricing 81

Pricing Software Review Scale Customer Support 81

SaaStr

OCTOBER 3, 2022

What is the pricing? For key or small businesses, scale down the number of resources you bring to bear. Try to attach data to every action and make your plays repeatable at scale. The post Lessons from Salesforce to Celonis: Tips to Scale Globally with Celonis COO Arsenio Otero (Video) appeared first on SaaStr.

Scale 206

Scale Sales Hiring Sales Recruiting Scaling 206

SaaStr

JANUARY 24, 2023

As SaaS founders are looking to scale and raise funding, it can be confusing and stressful to navigate in the uncertain market of the past few years. As companies scale, they will want to keep in mind that momentum will change over time. They found that companies with lower revenue tended to scale more quickly than mature businesses.

Scale 215

Scale Scaling Software Review Operational efficiency. 215

SaaStr

MAY 12, 2022

Their specific and single pricing and packaging model was no longer supportable or sustainable. As a platform, you need to ensure that you build a platform with the services and pricing model that will entice your customers to keep using it over time. changes the key processes of your business.”. Everyone is.”. Key Takeaways.

Scale 229

Scale Payments SaaS Payments Payment Services 229

SaaStr

FEBRUARY 15, 2022

But maybe not while you are scaling, you can often afford to invest more if you have funding. This is pretty much where most of us end up at, at scale. But much as we discussed that you can use salespeople at a $99 price point … if you can sell at $99 … you can manage that $99 customer to success, one way or another.

Scale 240

Scale Customer Success Sales Hiring Scaling 240

Intercom, Inc.

OCTOBER 16, 2019

However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. No matter the specifics of how your company adapts and grows, it’s crucial to be aware of how your pricing strategy relates to other aspects of your business.

Business Model 195

Business Model Scale Pricing Payment Methods 195