Remove platform composable-cs
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A leader in Customer Success: Our latest G2 community awards

Totango

We believe the flexibility and versatility of a composable CS platform is what sets Totango apart, making it easy for customers to get up and running quickly and providing them quick time-to-value. We’re grateful to all the Totango users for sharing their perspectives and support with the G2 community.

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New year, new CS: 2023 recap and what’s to come in 2024

Totango

With Totango, businesses can integrate data to get a 360° view of customer health, collaborate to manage their customer portfolio , engage with customers when and where it matters, monitor and improve the metrics that matter , and scale CS faster with the power of people + AI.

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It’s Time to Shift Right

Totango

However, it’s important to note that you can’t support a value-driven model by using unwieldy monolithic CS platforms, piecemeal CS solutions, or by trying to force-fit your CRM system. Totango is the first and only composable customer success platform in the market. You need Totango.

Retention 103
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How to Scale Your Recurring Revenue Model

Totango

Eliminating these chokepoints is key to success, but you won’t be able to do that by trying to force-fit tools like your CRM, monolithic CS platforms, non-scalable solutions or modern work tools that just act as a temporary band-aid for your problems. Implement Composable Customer Success.

Scale 87
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Totango product innovations help CS drive predictable revenue growth

Totango

To survive this tough “do more with less” climate, companies are turning to their customer success (CS) teams to ramp up their customer retention and expansion efforts. While CS is poised to be in the driver’s seat for retention and expansion, we believe that everyone across the enterprise plays a role in customer success.

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Why You Should Throw Out Your CRM

Totango

How Your Customer Success Platform Can Replace Your CRM. By implementing a quality CS platform, you can: . Double Down on Your Customer Base with Composable CS. Instead, you need a solution that is purpose-built for composable customer success. Even better, no IT or administrative intervention is required.

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Introducing Totango In-App: cross-functional communications for customer success

Totango

We are thrilled to announce an exciting new product as part of our Composable Customer Success platform: Totango In-App ! Bridging the collaboration gap with Totango In-App Despite significant collaboration between CS teams and other departments, many leaders still feel that more can be done to improve cross-functional collaboration.