User Pilot

JANUARY 22, 2024

What factors should you consider when choosing one for your SaaS business to provide the best assistance to your customer ? TL;DR Customer success models are frameworks that help organizations ensure that customers can use their products effectively to realize their goals. Let’s get right into it! Book the demo!

Customer Success 93

Customer Success Sales Hiring Scale SaaS 93

User Pilot

SEPTEMBER 19, 2023

The simple answer is that it combines product management , customer acquisition, and customer success into a unified product-led growth collective that your sales teams and the entire company can get behind. A product-led growth funnel is a framework for visualizing the process by which your product converts prospects into customers.

Scale 105

Scale Technical Review Acquisition Sales Funnel 105

SaaStr

NOVEMBER 21, 2020

As for Rob, before founding Salsify, he was the first-ever product manager at Cambridge Semantics and before that was a Senior Product Manager @ Endeca helping grow the company to it’s $Bn exit. How does Rob think about the bundled vs unbundled thesis within SaaS? How does Rob think about usage vs seat-based pricing in SaaS?

SaaS Payments 248

SaaS Payments Scale Payment Services Payment Solutions 248

Incredo

OCTOBER 8, 2019

When you acquire a new customer, it costs you 5x more than if you retained your existing customer. If you increase retention rate by 5%, you can increase your company’s profitability by up to 95%. Existing customers are 4-5x more likely to repurchase, refer your product and forgive your mistakes ( source ).

Acquisition 148

Acquisition Strategy Technical Review SaaS 148

User Pilot

FEBRUARY 13, 2024

You clicked on the right guide. TL;DR Customer self-service software is any tool that can empower your customers to access help resources and troubleshoot issues independently. TL;DR Customer self-service software is any tool that can empower your customers to access help resources and troubleshoot issues independently.

Marketplace as a Service 52

Marketplace as a Service Software AI Search SaaS 52

User Pilot

FEBRUARY 26, 2024

Looking for an effective customer experience tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your customer experience needs. Ready to see Userpilot in action?

Software Review 52

Software Review Pricing Technical Review Benchmarks 52

User Pilot

APRIL 18, 2024

They can help you understand how to target your marketing better to increase product engagement and usage. It’ll also help you figure out if you should segment users based on their age, company size, or pain points. Also, it helps tailor your marketing efforts, so your messaging aligns with each segment.

Customer Lifetime Value 93

Customer Lifetime Value Sales Recruiting Market Segmentation Scale 93

User Pilot

SEPTEMBER 22, 2023

Looking for an effective Customer satisfaction tool and wondering if Chameleon is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Chameleon is the ideal choice for your Customer satisfaction needs. Ready to see Userpilot in action?

Software Review 52

Software Review Technical Review Systems Review Pricing 52

Incredo

OCTOBER 8, 2019

When you acquire a new customer, it costs you 5x more than if you retained your existing customer. If you increase retention rate by 5%, you can increase your company’s profitability by up to 95%. Existing customers are 4-5x more likely to repurchase, refer your product and forgive your mistakes ( source ).

Acquisition 134

Acquisition Strategy Technical Review SaaS 134

User Pilot

OCTOBER 15, 2023

From our guide, you will learn: What product analytics marketing automation is Why marketers should use product analytics How to collect and analyze data to gain actionable insights Key metrics to track Best product analytics tools Let’s get right to it! Milestone analysis can help you identify the key interactions in the user journey.

Marketing 100

Marketing SaaS Acquisition Scale 100

User Pilot

APRIL 3, 2024

To make your life a little bit easier and help you choose the best dashboard analytics tool for your SaaS, we’ve produced a guide of 12 excellent platforms available on the market in 2024. Book a demo now to learn more about how Userpilot can help you with your dashboard reporting needs.

Scale 96

Scale SaaS Mobile Data Analysis 96

User Pilot

FEBRUARY 20, 2023

The SaaS world is more competitive than ever before. Your user onboarding strategies must help customers understand your product and obtain value for you to compete favorably and achieve more conversions. Take advantage of your welcome email and in-app empty states to showcase your product and educate the user.

Onboarding 94

Onboarding Software Review Mobile Scale 94

User Pilot

JANUARY 16, 2024

Looking for an effective customer satisfaction tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your customer satisfaction needs. Ready to see Userpilot in action?

Software Review 52

Software Review Technical Review Pricing Systems Review 52

User Pilot

FEBRUARY 26, 2024

Looking for an effective customer satisfaction tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your customer satisfaction needs. Ready to see Userpilot in action?

Software Review 52

Software Review Pricing Technical Review Systems Review 52

User Pilot

FEBRUARY 26, 2024

Looking for an effective self service support tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your self service support needs. Let’s get started!

Software Review 52

Software Review Pricing Technical Review Onboarding 52

User Pilot

FEBRUARY 26, 2024

Looking for an effective proactive customer service tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your proactive customer service needs. Ready to see Userpilot in action?

Software Review 52

Software Review Technical Review Pricing Onboarding 52

User Pilot

FEBRUARY 7, 2024

Your SaaS product’s free trial conversion rate is one of the most important growth metrics to track. That’s because an integral component of the product-led growth strategy is your ability to convert a free trial user into a paying customer. the focus is getting the user to reach value before the trial ends.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

User Pilot

DECEMBER 4, 2023

A funnel drop is a sign that something is missing or wrong with your product flow. It could be a technical issue like slow loading times, a usability problem, or simply because your product lacks a clear value proposition. Learn about three of the best analytics tools to help identify and eliminate drop-off points, such as Userpilot.

SaaS 92

SaaS User Experience Onboarding Retention 92

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? Here is a collection of 10 resources that will help you: . maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

User Pilot

MARCH 20, 2023

Which of the two is better for your SaaS product team? Mixpanel’s free plan is sufficient for small start-ups, but its Enterprise plan is quite costly. Mixpanel can't help you with any of that, so you need other tools in your stack. You can use it for targeting different user cohorts with Pendo Guides.

Mobile 89

Mobile Retention Pricing Engagement 89

User Pilot

DECEMBER 5, 2023

Knowing how well your products and campaigns perform can give you the most vital insights needed to guide your business. Having the right performance reporting solution for product analytics in your arsenal optimizes risk management and aids in financial planning by ensuring each decision you make is data-driven.

Software 92

Software Business AI Search Pricing 92

User Pilot

MARCH 16, 2023

SaaS landing pages are an essential step in the process of trying to get people to sign up for your solution. Product growth can often hinge on how effectively you can create a killer SaaS landing page and drive targeted traffic toward it. What is a SaaS landing page? Features/benefits. Social proof.

SaaS 96

SaaS Customer Success User Experience Enterprise 96

User Pilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs. Ready to see Userpilot in action?

Software Review 52

Software Review Onboarding Technical Review Pricing 52

User Pilot

JANUARY 20, 2024

Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs. Ready to see Userpilot in action?

Software Review 52

Software Review Onboarding Technical Review Pricing 52

User Pilot

JANUARY 20, 2024

Looking for an effective product experience tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your product experience needs. might be more aligned with your financial constraints.

Software Review 52

Software Review Technical Review Pricing Systems Review 52

User Pilot

JANUARY 20, 2024

Looking for an effective interactive user guides tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your interactive user guides needs. Let’s get started!

Software Review 52

Software Review Technical Review Pricing Onboarding 52

User Pilot

JANUARY 20, 2024

Looking for an effective interactive user guides tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your interactive user guides needs. Let’s get started!

Software Review 52

Software Review Technical Review Pricing Onboarding 52

User Pilot

JANUARY 20, 2024

Looking for an effective product adoption tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your product adoption needs. might be more aligned with your financial constraints.

Software Review 52

Software Review Technical Review Pricing Systems Review 52

User Pilot

JANUARY 20, 2024

Looking for an effective product adoption tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your product adoption needs. might be more aligned with your financial constraints.

Software Review 52

Software Review Technical Review Pricing Systems Review 52

User Pilot

JANUARY 18, 2024

Looking for an effective onboarding automation tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your onboarding automation needs. Ready to see Userpilot in action?

Software Review 52

Software Review Onboarding Systems Review Technical Review 52

User Pilot

JANUARY 18, 2024

Looking for an effective onboarding automation tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your onboarding automation needs. Ready to see Userpilot in action?

Software Review 52

Software Review Onboarding Systems Review Technical Review 52

User Pilot

JANUARY 20, 2024

Looking for an effective digital adoption tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your digital adoption needs. might be more aligned with your financial constraints.

Software Review 52

Software Review Technical Review Pricing Underperforming Technical Team 52

User Pilot

JANUARY 20, 2024

Looking for an effective feature adoption tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your feature adoption needs. might be more aligned with your financial constraints.

Software Review 52

Software Review Technical Review Pricing Systems Review 52

User Pilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users. Ready to get started? Let’s go!

Engagement 98

Engagement Metrics Strategy Churn 98

SaaStr

MAY 29, 2020

337: Christine Trodella is Head of Americas for Facebook’s Workplace product, the communication tool that connects everyone in your company, through Groups, Chat, Rooms and Live video broadcasting. What have been the biggest benefits of scaling a SaaS company within a non-SaaS company? This is the bedrock of SaaS.

Scale 220

Scale Sales Recruiting Pricing Leadership 220

User Pilot

JANUARY 31, 2023

Winning new business is critical for any savvy product manager: a new client onboarding checklist template can help you systemize your path to a successful customer onboarding process. Ready to get started? Then, you can tailor it based on the individual needs of your product.

Onboarding 98

Onboarding Underperforming Technical Team Software Review Technical Review 98

User Pilot

FEBRUARY 25, 2024

Looking for an effective customer satisfaction tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer satisfaction needs. Let’s get started!

Software Review 52

Software Review Technical Review Pricing User Experience 52