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The One Force that Will Govern How We Return to Work

Tom Tunguz

A startup has three main activities: (1) recruit a team to (2) build a product and (3) sell and service the product. Recruitment. But, in the end, competition in the hiring market may require most larger companies to provide all three options to maximize their recruiting success. Sales and service.

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The Startup Sectors Most Impacted by the Coronavirus

Tom Tunguz

If we tally the reductions by category, travel, retail, fitness, real estate, transportation, and recruiting constitute the top 6 categories. Aside from recruiting, these are all consumer discretionary spend categories. ClassPass, one of the fitness startups to reduce headcount, reported a 95% drop in sales in 10 days.

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Lessons from Salesforce to Celonis: Tips to Scale Globally with Celonis COO Arsenio Otero (Video)

SaaStr

Imagine a coverage model, from end to end, for the full customer life cycle: from demand generation to sales to post-sales. Sales Cycle. This includes everything from inside sales to account executives to strategic asset allocation. Post Sales. Execution is not just a sales process. Demand Generation.

Scale 206
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5 lessons learned starting a new team within our sales organization

Intercom, Inc.

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. The opportunity emerged out of a shift in how we practice sales. Starting a new sales team is not unlike doing improv.

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A Look Back: Everything Breaks When You Go Into Hypergrowth Mode, with UiPath’s CMO (Europa Video + Transcript)

SaaStr

We took the series A, interesting enough, the first executive hired by, thanks to the sales coaching, actually was marketing. We actually think it’s about where the customers are when it comes to our sales and customer success and then where our product development center should be. We do have a network of recruiters.

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The Playbook to Scaling Your Team in Hypergrowth with Flexport CRO Ben Braverman (Video + Transcript)

SaaStr

That was the most over the top entrance that the sales leader for a company that moves boxes around the world has ever gotten. So we did about 442 million in sales last year. In some cases, they’re even owned by governments. In every case, they are government regulated, and they were not buying software.

Scale 190
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The Three Strategic Questions Facing AI Agencies

Tom Tunguz

These startups use machine learning to disrupt an industry traditionally dominated by agencies: law, accounting, recruiting, translation, debt collection, marketing…the list is long. There is no pattern primarily because each industry has its own evolution and dynamics that govern it.

AI 191