Remove docs automations automation-reports
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FastSpring Support: 2024 Q1 Updates From Customer Support

FastSpring

FastSpring Docs : Click on the “Changelog” link located at the top of the landing page within FastSpring Docs. How to Search for Changelog Items Click on the Search icon in FastSpring Docs. Explore the Changelog on FastSpring Docs and subscribe to the RSS feed for a seamless and proactive update experience!

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The future of support: 5 key trends that will shape customer care in 2021

Intercom, Inc.

The majority (78%) want to move to a proactive approach, and 50% are deepening their investment in automation. “41% of support teams are slowed down daily or weekly by siloed tools” A great support tech stack should do more than just solve one-off pain points, e.g. live chat or help docs.

Trends 233
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25 of the Best Add-On Slack Apps to Make Your Marketing Team More Effective

Neil Patel

With this integration, you can create and send automated reports to specific Slack channels that include segments, dimensions, custom metrics, e-commerce data, and goals. Wrike uses custom dashboards, workflows, and user-specific automations in one powerful project management software.

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In-App Help for SaaS: Types, Examples, and Tools

User Pilot

The list includes knowledge bases, a support chat shortcut, a quick way to report bugs or open support tickets, and any other integrations you think would be useful to users. To enable that, you'll need tools for automation and scalability. You also can’t integrate your chat or KB docs inside.

SaaS 52
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Best Business Process Management Software

Neil Patel

Find opportunities for efficiency and automation. Orchestly – Best for simple workflow automation Pipefy – Best BPM software for Kanban Creatio Studio – Best low-code solution Tallyfy – Best for automating recurring processes Zoho Creator – Best for customizable workflows. Process Automation.

Payments 131
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How customer support can keep up with customer expectations

Intercom, Inc.

Tristan received an automated transaction message: his credit card was just used at a convenience store 20 mins away! Advances in automation are creating new efficiencies that can scale customer support teams. An assist from automation. Messaging is the dominant app on mobile, driving consumer interest in this channel.

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A Guide to Choosing the Best SaaS Learning Management System

User Pilot

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Tracking and reporting functionality to keep a pulse on learners’ progress. What are these features?