ChurnZero
OCTOBER 26, 2021
The ChurnZero team is also thrilled to see a number of customers selected as winners of the SaaS Customer Success Award, which is a true testament to the impact our platform can bring to CS teams at SaaS organizations. Overall SaaS Award – Customer Service Category Winners: AppFolio Investment Management.
Baremetrics
OCTOBER 31, 2021
It distracts the team from writing new features + fixing bugs. You have to face challenging tradeoffs, the more of your team’s time you buy with hosted services, the less customization and higher cost you incur. Decide how much DevOps you want in your Development. Like, really expensive. Have a plan.
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Audacix
AUGUST 22, 2022
System and Organisation Controls 2 (SOC 2) is an audit report that certifies to trustworthiness of services provided by a service organization, particularly software companies. Which is why correctly setting the scope is an important part of SOC 2 preparation services. Does a SaaS startup need to be SOC 2 compliant?
SaaStr
NOVEMBER 1, 2019
David’s successful exits as an investor at Matrix include HubSpot, JBoss, AppIQ, Tabblo, Netezza, Diligent Technologies, CloudSwitch, TribeHR, GrabCAD, OpenSpan, and Enservio. What are the key inflection points of company development? In 2001 David joined Matrix Partners, who had backed his last two startups, as a General Partner.
Intercom, Inc.
MARCH 29, 2022
You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”
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