ProfitWell

JANUARY 2, 2020

The subscription economy has shifted the power balance in favor of the customer. Subscriptions are built on ongoing relationships with customers, so companies selling subscriptions need to understand how to monetize this relationship on a recurring basis. That’s what makes subscription sales so difficult.

B2C 52

B2C Subscription Payment Features Payments 52

Chart Mogul

MARCH 9, 2020

We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. The Challenge: Buffer was amassing “reporting debt”.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

SaaStr

SEPTEMBER 15, 2020

Our first introduction to sales tax was dealing with it as a liability,” CTO and Co-founder David Heinemeier Hansson says. “We As a SaaS company, you can meet the economic nexus threshold by selling a certain number of software subscriptions in a state to only a handful of customers.

Payment Services 254

Payment Services compliance SaaS Payments Scale 254

Chargify

OCTOBER 4, 2017

Managing offers, reliable billing, and subscription lifecycle management is complex, creating an iceberg effect for companies that decide to tackle it on their own. It allows us to upgrade, downgrade, or cancel a client’s subscription easily. Below, we’ll shed some light on the great buy vs. build debate. Uri Foox, Founder, Zoey.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

SaaStr

NOVEMBER 18, 2020

Early on, Basecamp had to deal with banks that were wary of their subscription plans. Our first introduction to sales tax was dealing with it as a liability,” David Heinemeier Hansson, CTO and co-founder of Basecamp, told TaxJar. And, like every software startup, their small team had a million other things to worry about.

New CTO 157

New CTO SaaS Sales CTO 157

Point Nine Land

MAY 19, 2023

Here’s how Morten Primdahl, co-founder & former CTO of Zendesk, put it in a recent conversation: “For someone like me who prefers to build business logic, using GPT is no more of a moat than using MySQL is. For example, it may take an AI millions of examples to accurately extract and process all of the data from an invoice.

AI 98

AI Generative AI New CTO CTO 98

Baremetrics

MAY 4, 2020

The customers who actively cancel their subscription. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment.

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

Natalia Luneva

NOVEMBER 11, 2020

Cynthia helps business owners turn their idea for an app, custom software, subscription product, or website into higher profit with higher margins. Join SaaS Boss Facebook Community The post 45 - Technical leadership (from a past CTO, CEO, Director of Engineering, and Coder), with Cynthia Del'Aria first appeared on Natalia Luneva.

CTO Coach 52

CTO Coach New CTO Leadership CTO 52

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years.

Subscription 106

Subscription Payment Features Scale Underperforming Technical Team 106

Point Nine Land

OCTOBER 8, 2021

At the same time, the industry is known for delays in projects and in payments, and small companies often struggle with cash management as they deal with multiple projects at the same time, relying mainly on excel and word to issue budgets and invoices, as well as manage their receivables across several projects.

Technical Cofounder 52

Technical Cofounder Construction Payment Solutions SaaS Payments 52

ProfitWell

JANUARY 29, 2019

On this episode of the ProfitWell Report, Brendan Schwartz , Co-Founder and CTO at Wistia , wants to know what proportion of paid plans should be annual versus monthly. To answer Brendan's question, we gathered data from just over two and a half thousand subscription companies. If they do feel they’re getting value, they’ll renew. **We

Churn 103

Churn CTO Hire Data CTO 103

The SaaS Garage

JULY 12, 2021

In addition, consalio will automate the interaction and processes between the company and the advisor, helping to increase efficiency, for example, when arranging additional work packages or in the invoice approval process.

CTO Coach 52

CTO Coach Artificial Intelligence B2B Management 52

Chart Mogul

MARCH 9, 2020

We spoke to Buffer’s CEO Joel Gascoigne about his experience building Buffer and the role and place subscription data plays for the company. For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. The Challenge: Buffer was amassing “reporting debt”.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

Baremetrics

JULY 23, 2020

The cheapest subscription was $29 a month - obviously too high. More than half of them decided to switch to a paid subscription after the free trial. Cancel" means that customers have canceled their subscription during the trial period, "Churn" means that they canceled an active subscription. Click here for more details.

New CTO 87

New CTO Underperforming Technical Team CTO Technical Review 87

SaaStr

FEBRUARY 25, 2020

Say you sell a subscription-based software but you also send your customers a handy flash drive with a version of your software on it. The worst case scenario here is that you owe the state any sales tax you should have collected from your customer at the point of sale or when they pay their periodic subscription free. ” 4.

Merchant Services 166

Merchant Services Scale Technical Review Sales Hiring 166

OpenView Labs

OCTOBER 11, 2019

After a few years, however, we realized that a subscription model would deliver more value for us and for our users. It would help us establish a more predictable and consistent income based on recurring revenue instead of one-time purchases. Recognizing Your Cue – Opportunities and Conviction. No unexpected costs. No sliding scale.

Sales Hiring 40

Sales Hiring Part-Time VPE CTO Hire Technical Review 40

User Pilot

JULY 27, 2023

Chief Technical Officer The CTO is responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. The company needs a high percentage of this metric to stay competitive.

Sales Hiring 88

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 88

ProfitWell

FEBRUARY 4, 2020

When Co-founder and CTO of Chargify , Michael Klett isn’t brewing his own beer, he’s crafting billing experiences. ProfitWell is not only a platform, it’s also a team that plugs into subscription management systems like Chargify and performs revenue automation activities. You need a RevOps team or manager focused on revenue.

CTO Hire 98

CTO Hire Sales Hiring New CTO CTO 98

ProfitWell

FEBRUARY 14, 2020

After all, as consumers, we enjoy many subscriptions and services that come with a simple, one-size-fits-all bill. Flat rate pricing is a subscription model that offers users a single price per month or year for all features and all levels of access. Many consumer-facing subscriptions offer a single subscription price.

Pricing 59

Pricing Technical Cofounder Scale New CTO 59

Baremetrics

MARCH 16, 2021

Bunsen, a serial founder and multi-CTO before starting QuikNode, had used Baremetrics in previous roles and was familiar with the value it brought to growing businesses. QuikNode is one of 900+ subscription-based companies using Baremetrics to understand key metrics and accelerate growth.

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 209

Part-Time VPE Technical Cofounder CTO Hire New CTO 209

FastSpring

DECEMBER 22, 2020

We continued to strengthen our team in a very meaningful way by adding Mark Lambert as CFO , Zia Zahiri as CTO, and Andy Jolls as CMO. Subscriptions continue to gain momentum, while global ambition and expansion remain a top priority for many software companies. We added three new executives to our team.

Payment Methods 98

Payment Methods Payment Services Payment Solutions Payments 98

ProfitWell

SEPTEMBER 5, 2019

With ProfitWell’s inception 7 years ago, we began with a mission of understanding and compiling a unified theory for subscription growth. Essentially, we wanted to understand the truth behind why recurring revenue businesses grow, what contributes to that growth, and how we can replicate that growth for our users.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

SaaStr

JANUARY 14, 2020

Should I sell a $20,000 engagement for a one week training course in a classroom or should I try to sell individual subscriptions to individuals around the world for only $100 a month, which was our initial starting price point, and we knew we had to burn the boats. Our salesforce didn’t know which one to sell.

B2B 132

B2B B2C Scale New CTO 132

OPEXEngine

JANUARY 4, 2022

Subscription-based pricing is dead: Smart SaaS companies are shifting to usage-based models” headlined a recent TechCrunch article. Consumption pricing –a licensing model where software is sold based on use (actual traffic, transactions, etc.) rather than a fixed fee–is making the headlines these days.

Pricing 52

Pricing New CTO CTO Metrics 52

The SaaS Garage

FEBRUARY 6, 2020

The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. Riedel summarizes: “We will be extending the power of AI to all aspects of loyalty program management with our next generation SaaS platform.

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

ProfitWell

JANUARY 24, 2020

Your top subscription news. The Athletic , a subscription-based digital sports media company, has officially raised $50 million in a Series D funding round led by Bedrock Capital, now apparently valued at $500 million after this new raise. Subscription content—alive and thriving. Do you like me? Or do you like like me?

Sales Recruiting 40

Sales Recruiting CTO Hire New CTO Sales Hiring 40

SmartKarrot

APRIL 6, 2021

Top concerns for the Chief Technology officer. Product innovation Good data infrastructure Protect and secure data Make sure technology is scalable. How to sell your CS software to the Chief Technology Officer.

Customer Success 18

Customer Success Software Review CTO Software 18

ProfitWell

DECEMBER 6, 2019

Your top subscription news. Brendan Schwartz at Wistia is a CTO and Co-Founder "all about that n ew-new, unisex bathrooms, and simplicity," and he's bringing you into the weekend with insight on trusting your instincts and what it's like to realize you're a "real business.". And that’s a wrap for your December 6 subscription news.

Scale 43

Scale CTO Hire Sales Hiring New CTO 43

The SaaS Garage

FEBRUARY 6, 2020

The product development is led out of Germany by Jan Riedel, a software engineer virtuoso and veteran, who Loyalty Prime was able to win as their new CTO at the beginning of 2019. Riedel summarizes: “We will be extending the power of AI to all aspects of loyalty program management with our next generation SaaS platform.

Generative AI 52

Generative AI Artificial Intelligence CTO Coach Venture Capital 52

OpenView Labs

JULY 2, 2020

B2B and B2C SaaS and Subscription Report. Updated weekly to show the impact of COVID-19, this resource from ProfitWell includes data from their subscription companies. It’s extremely unusual for a SaaS company to credit a company subscription for reduced use. Interesting data compiled by Ibbaka.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

Crafty CTO

APRIL 12, 2020

My friends at the Chicago CTO Group are very smart people, and everyone I’ve spent time with is practicing some form of agile effectively. Not all agile is bad agile. I wonder, though, whether agile’s accumulated bloat and baggage is forcing these good folks to swim upstream.

Underperforming Technical Team 52

Underperforming Technical Team New CTO Technical Review Software Development 52

BetterCloud

JUNE 4, 2019

Like a kingdom ruled by an absolute monarchy, our great IT leader, the CTO, could deploy rules that would govern the perimeter of our castle. Audit your accounting records for reoccurring subscription services to cloud or SaaS providers. It was easy once. The IT kingdom provided the services to be used.

New CTO 49

New CTO Cloud Government CTO 49

Intercom, Inc.

JANUARY 5, 2022

Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. Liam: So, let’s get into SOC 2 compliance, which I know is a bit like saying “let’s talk about taxes”, or “let’s talk about invoicing” But it’s so important. Caught your interest? The LinkedIn Incident.

Scale 211

Scale Software Review compliance Technical Review 211

ProfitWell

JANUARY 28, 2020

Sit down with Chargify CTO Michael Klett and I, as we unravel the mysteries of RevOps. For Michael it was clear that subscriptions were going to be a thing, although subscriptions were geared towards B2C and nobody really knew the extent to which B2B would move to SaaS. Random number generator.

Underperforming Technical Team 45

Underperforming Technical Team New CTO Technical Review CTO 45

Hull

JANUARY 22, 2019

These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. Their goals and KPIs are unlikely to be related to metrics concerning a CTO (like application performance), but more likely related to those of a COO or CMO (like the number of qualified leads).

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

Andreessen Horowitz

MARCH 20, 2024

This [includes] things like building applications across iOS and Android and Windows and Mac, localization of the interface, A/B testing, subscriptions, all these other kinds of small optimizations that you need to make a good consumer product. Navigating platform shifts David: Cool.

AI Search 138

AI Search AI Artificial Intelligence Scale 138