User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. That’s perfectly normal.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

AUGUST 25, 2022

Maxio provides subscription and revenue management solutions that help growing subscription businesses offer flexible pricing and packaging—without the financial headaches. At the 8th ever SaaStr Annual, ~200 of the best and hottest companies on earth will go BIG as partners/sponsors.

Cybersecurity 191

Cybersecurity Scale compliance Subscription 191

SaaStr

JUNE 17, 2023

In the ever-evolving landscape of SaaS, Venture Capital, Bootstrapping, and Valuations – understanding market trends and investment patterns is critical. We’ll also examine how public markets currently influence the SaaS industry and unpack the elevated CIOs’ role in budgeting for SaaS products.

Venture Capital 205

Venture Capital Scale Technical Review Software Review 205

SaaStr

FEBRUARY 4, 2021

But I also told him that to be direct, I’d built a financial model, and unless we could basically double our sales in 180 days, we’d never get big enough, eventually run out of money, and fail. In the end, it all boiled down to one metric we’ve discussed briefly before: He Doubled Revenue Per Lead.

Sales Hiring 343

Sales Hiring Sales SMB Pricing 343

SaaStr

FEBRUARY 27, 2024

Go-to-market (GTM) design and efficiency are sometimes overlooked, but they’re a critical driver of any SaaS business. Previously in SaaS, it was widely seen that anything > 1 was healthy if you were venture-backed, and anything > 1.5 is was seen as perhaps too capital-efficient. If you were well-funded, 0.7

VP of Engineering 213

VP of Engineering Scale Marketing Benchmarks 213

Baremetrics

MAY 4, 2021

A financial model template is a helpful way to see into the future. By using a well-developed one, you can develop multiple scenarios, including best and worst-case projections, so your financial plan will allow for whatever the financial year brings. What is a Financial Model Template? Table of Contents.

Forecasting 98

Forecasting Finance Banking Acquisition 98

Baremetrics

SEPTEMBER 26, 2021

There might not be an industry more addicted to its metrics than SaaS, and there is good reason for it. Coming from data and engineering backgrounds, most SaaS founders know that good decisions require good data, and great decisions require as much good data as you can find. What are metrics? What are metrics?

Metrics 95

Metrics SaaS Payments SaaS Customer Lifetime Value 95

Baremetrics

OCTOBER 21, 2021

Challenge: UXPin needed a tool to consolidate their subscription data and track metrics. Right away, its toolkit replaced their in-house solution and made it easy to track metrics and segment customers. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business.

Payment Services 98

Payment Services SaaS Payments Payments Payment Solutions 98

Subscription Flow

DECEMBER 20, 2023

Navigating the bustling SaaS landscape without a reliable CRM system is similar to one being like a child who is attempting to learn a skill without the helpful guidance of a teacher. The majority of the time, SaaS companies are involved in business-to-business sales. What are the Benefits of SaaS CRM?

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

Blulogix

JANUARY 5, 2024

Understanding these terms is crucial, as they form the building blocks of any subscription-based business model. Subscription Billing Definition: Subscription billing is a business model in which customers pay a recurring fee at regular intervals, typically monthly or annually, in exchange for access to a product or service.

Subscription 52

Subscription Payment Features Payment Services Payments 52

Baremetrics

JULY 8, 2021

Right away, its analytics tools made it easy to calculate key SaaS metrics and segment customers based on customizable attributes. MetricFire allows you to use Graphite-as-a-service to have your metrics displayed on user-friendly and aesthetically-pleasing Grafana dashboards. Solution: They signed up for Baremetrics.

Payment Services 105

Payment Services Payment Solutions Payments SaaS Payments 105

Baremetrics

JANUARY 25, 2022

In recent years, a new discipline of financial management has emerged in response to cloud technologies and organizations growing reliance on cloud IT architectures and cloud-based business processes. Act FinOps Tools Cost Management Software Financial Modeling Tools EDI Systems Conclusion. Table of Contents. What Is FinOps?

Payment Services 97

Payment Services SaaS Payments Payment Solutions Payments 97

Cobloom

MARCH 9, 2020

Ben is the CFO of a subscription-based software company in Dubuque, Iowa, USA, and helps software companies achieve financial improvement and transparency by partnering with stakeholders to link operations and finance.

Metrics 91

Metrics SaaS Finance Subscription 91

User Pilot

OCTOBER 31, 2023

Types of free trial models in SaaS: opt-in and opt-out free trials, freemium , free trial after a demo, and free trial with gamified extensions. When choosing the right free trial model, there are three factors to consider: product complexity, the product metrics you’re interested in tracking, and the length of your free trial.

SaaS Payments 92

SaaS Payments Payment Methods Strategy Payment Solutions 92

How To Buy Saas

APRIL 5, 2024

Software as a Service (SaaS) has quickly become one of the primary models for offering software applications over the internet, and SaaS Development Frameworks provide developers with a methodical way of building and deploying these cloud apps efficiently while guaranteeing scale, reliability, and security of them.

Artificial Intelligence 40

Artificial Intelligence Machine Learning AI K8S orchestration (Kubernetes) 40

Baremetrics

AUGUST 23, 2021

If you’re looking for a smart way to approach your SaaS business’s cash flow, with great prices for people who are bootstrapping their business, get in touch or sign up for the Baremetrics free trial today. What does bootstrapping look like for SaaS? Table of Contents. What are the bootstrapping stages?

Business 96

Business Payment Services SaaS Payments Payment Solutions 96

SaaStr

JUNE 5, 2022

So I did three things: I built a model that convinced me if we could get another 6-8 months down the road, we’d be fine and could raise our Series B. But, over the years as both a founder and a start-up exec, I have raised over $40m in Venture Capital across 4 successful start-ups. I’ve also pitched over 110 VCs. Yes, 110.

Venture Capital 217

Venture Capital Technical Review Finance Investment 217

User Pilot

DECEMBER 10, 2023

Are you a product-led or sales-led kind of SaaS? In the sales-led model (SLG) , it’s the sales reps who nurture leads and close deals. Usage retention is a key metric to track for PLS companies. Or perhaps you’ve managed to marry the two strategies and embraced product-led sales? Let’s dive right in! Book the demo to see how!

Scale 104

Scale Sales Software Review Retention 104

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy. What Is SaaS Customer Engagement?

Engagement 96

Engagement Strategy SaaS Scale 96

SaaStr

JULY 7, 2022

He breaks down how GTM efficiency drives their ability to scale with sales-driven motion and other insights you can apply to scale your SaaS business. He breaks down how GTM efficiency drives their ability to scale with sales-driven motion and other insights you can apply to scale your SaaS business. So how did they do it? They will ?understand

Scale 212

Scale Sales Hiring Interviewing Engineering 212

OPEXEngine

JUNE 2, 2022

2021 was an incredible year of growth and investment for the SaaS industry. Companies achieved all-time high valuation multiples while investors poured massive amounts into SaaS. SaaS: The OPEXENGINE 2021 to 2022 Financial Comparison is Here. Series C valuations more than doubled in the US. .

Benchmarks 64

Benchmarks SaaS Banking Trends 64

ChurnZero

MARCH 31, 2022

Did you catch our Customer Success and SaaS metrics crash-course webinar with leading SaaS expert Dave Kellogg, of Dave Kellogg Consulting ? We’d like to extend a huge thanks to Dave for his expert insights below, which will help you choose and use Customer Success and SaaS metrics in a more nuanced and purposeful way.

Customer Success 98

Customer Success Metrics Technical Review Scale 98

Baremetrics

SEPTEMBER 14, 2021

This article will dive into the main principles of accounting for SaaS. The Baremetrics blog has a ton of articles about accounting, so be sure to check out some of our other favorites! What Makes SaaS Accounting Different from Traditional Accounting? What Makes SaaS Accounting Different from Traditional Accounting?

SaaS Payments 93

SaaS Payments Payment Services Payments Payment Features 93

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Examples of Recurring Billing (And How to Measure Your Billing Metrics) Pros and Cons of Recurring Billing 1. Cons for Businesses Using Recurring Billing Does SaaS Have to Be Recurring? Table of Contents.

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89

OPEXEngine

MAY 10, 2022

Will private SaaS valuations be affected by the drops in the stock market? These are questions that we have been hearing from SaaS CFOs across the spectrum. . Some SaaS companies that had been planning to file S-1s in Q1’22 are holding the registration. Will there be a recession? Navigating the Great Recession.

Technical Review 59

Technical Review Systems Review Benchmarks Investment 59

Baremetrics

DECEMBER 7, 2023

Before reading through yet another “Top-29 SaaS billing platforms” feature comparison post, decide how you want the billing tool to play with the rest of your operations stack. This post is part of an ongoing series for SaaS founders and CEOs on setting up their financial stack in a scalable manner.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

ChurnZero

FEBRUARY 4, 2022

Customer Success Metrics that Your Investors and Board Care About. In this article, we share Kristen’s best advice on how you can use metrics to reframe your customer stories, so they’re primed for investor engagement. What metrics do investors care about? How to visualize the financial value of customer satisfaction.

Customer Success 98

Customer Success Metrics Engagement Software Review 98

SmartKarrot

FEBRUARY 12, 2021

The plethora of solutions or blogs may not be useful when it comes to gaining insight and knowledge. SaaS (software as a service) companies have seen an exponential growth in the business sphere. There is some insightful content around SaaS that can be an inspiration to readers. The 20 Best SaaS Blogs You Must Follow.

SaaS 23

SaaS Entrepreneurship Technical Review Social Media 23

SaaStr

OCTOBER 18, 2019

A few seasons back, we wrote a post on hitting how in SaaS, you have to be putting the resources in place by Q3 to hit the plan for the next year. We update this post a bit annually as we head into next year’s planning procress. I’m not sure we’ve gotten that much better at our resource planning in SaaS.

Sales Hiring 180

Sales Hiring Scale Headcount Revenue 180

Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Contract renewal is the stage in your SaaS customer’s lifecycle where they decide whether or not to extend a subscription that is about to expire. Then, we’ll look at the pros and cons of contract renewal automation.

Outsourced Development 93

Outsourced Development Payment Services Payment Solutions Retention 93

SaaStr

APRIL 28, 2019

With Slack’s IPO data and financials finally public, what is left to know about the app we all use and have been reading about for years? All the great SaaS companies IPO’ing now have strong revenue retention, whether SMB or enterprise focused. Slack is obviously a rocketship going from $0 to ~$600m+ ARR (!) Way Enterprise.

Scale 275

Scale Venture Capital SMB Enterprise 275

Baremetrics

OCTOBER 10, 2021

Both of these tasks can rely on content marketing , for example events, podcasts, blogs, and social media posts. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place. Thankfully, there is Baremetrics to do all of this for you.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

Baremetrics

NOVEMBER 18, 2021

10 business tips for Shopify app developers I’m going to walk you through some of the top-level ideas that can make micro-SaaS development a little bit more manageable. Unfortunately, things only get more difficult when it comes to running the whole business as a Shopify app developer. But, nobody said making money would be easy.

Payment Solutions 98

Payment Solutions Underperforming Technical Team Outsourced Development Development 98

User Pilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? In structure by metrics, different teams work to improve different KPIs. When choosing a product team structure for your organization, consider your goals , company size, available human and financial resources, and product complexity.

SaaS 94

SaaS Scale Leadership Customer Lifetime Value 94

Kellblog

JULY 25, 2020

Here’s the first one, which shows the progression of the EV/NTM revenue multiple [2] for a set of 50+ high-growth SaaS companies over the past 15 or so years [3]. Higher valuations primarily just shift the Y axis, as they have done here, uplifting the maximum Y-value by nearly three times since I last blogged about such a chart [9].

Technical Review 95

Technical Review Software Review Pricing Metrics 95

OPEXEngine

NOVEMBER 17, 2020

This uncertainty has made it much more difficult for most businesses to accurately forecast growth, operating metrics, and liquidity. While growth is still highly attractive to investors, in times of uncertainty, they often place greater emphasis on strong performance metrics overall, cash burn rate, and a path to profitability.

Forecasting 52

Forecasting Finance Headcount Communication 52

Chart Mogul

NOVEMBER 26, 2020

The spreadsheet used to make the charts included in this blog post can be found here. I’ve built a lot of revenue and growth models in my life. One thing I do enjoy is going back to look at the models that I’ve built in the past. It’s fun to have hindsight on assumptions that you made in your model. It’s budget season.

Forecasting 116

Forecasting Advertising Sales Hiring Churn 116