User Pilot

DECEMBER 19, 2023

With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. For example, you can personalize your value proposition , in-app messaging , and communication style to suit user preferences. Design an in-app resource center with Userpilot.

SaaS Payments 89

SaaS Payments Management Customer Lifetime Value SaaS 89

Neil Patel

JANUARY 18, 2022

Instead of reading blog after blog and getting frustrated, you can go back to focusing on what you do best. Swipe Page’s landing page templates give your site visitors an app-like experience. Leadpages is the solution for you. Inside the software, you’ll find HubSpot’s landing page builder. The result?

Payment Methods 109

Payment Methods Payment Solutions Payments Sales Hiring 109

Baremetrics

OCTOBER 10, 2021

Both of these tasks can rely on content marketing , for example events, podcasts, blogs, and social media posts. Your SaaS company likely uses a CRM and/or payment processing software, and the data required to compute these core metrics can be all over the place. Thankfully, there is Baremetrics to do all of this for you.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

Totango

JANUARY 2, 2024

In a recent webinar, I explored how CS Operations professionals can be the ideal change agents to help drive this transformation and unlock new business growth. The post Expert tips to unlock business growth with customer success operations appeared first on Best Customer Success Blog: Articles for Enterprise Growth.

Payment Services 100

Payment Services Merchant Services Customer Success Business 100

FastSpring

DECEMBER 18, 2020

Streamlining how other businesses buy products, software, and services free up employees within a business to tackle different tasks when they’ve historically been tied up in lengthy sales meetings and demos. There was one problem—the process of buying BizNet’s software wasn’t exactly straightforward.

Payment Methods 147

Payment Methods B2B Outsourcing Services Payment Services 147

User Pilot

OCTOBER 31, 2023

Wondering how to increase free trial conversion for your software product? Types of free trial models in SaaS For SaaS products, there are at least five free trial models : Opt-in free trial: Users gain access to the software without giving out their payment information. Trials can be tricky. There’s also the cost implication.

SaaS Payments 88

SaaS Payments Payment Methods Strategy Payment Solutions 88

Neil Patel

JANUARY 14, 2020

Instead of just blogging about marketing tactics, I thought I would share my old business model with you and give you the exact emails, power points, and everything you need so that way you can replicate my results. The presentation should look something like this: Neil Patel's Webinar Slides from Neil Patel.

Payment Methods 145

Payment Methods Payments Business Payment Services 145

User Pilot

FEBRUARY 21, 2023

Add in-app video tutorials to make the onboarding process smooth. Use gamification to encourage existing customers to engage with your app. Offer self-service support with an in-app knowledge base. Invite your user base to a webinar where they can learn to use complex features. It measures repeat usage.

SaaS Payments 86

SaaS Payments Strategy Payment Solutions SaaS 86

Totango

JUNE 3, 2022

I’ve discussed your concern with our support team, and we’re taking the following steps to resolve this problem as quickly as possible: [Summarize solution]. An excellent opportunity to engage clients is inviting them to an event, such as a webinar or seminar. The webinar is available at [date, time]. Here’s a sample template.

Customer Success 110

Customer Success Payments SaaS Payments Payment Methods 110

Totango

AUGUST 5, 2020

Some may need payment flexibility, while others could use additional licenses. Webinars can be a great way to share in-depth information on topics your customers will find helpful. Scalability is a valuable solution that empowers your team to do more with less while remaining customer-centric. Get started for free today.

Engagement 104

Engagement Payment Solutions Telecommunications Payments 104

Neil Patel

JANUARY 21, 2021

If you’re serious about growing your startup, you’ll eventually need to put down the pen and paper to-do list and upgrade to a SaaS solution. It also integrates with over 400 other SaaS tools and software platforms like Salesforce, WordPress, Hubspot. Squarespace offers monthly payments or a lump sum.

Payment Methods 110

Payment Methods Payment Solutions Outsourcing Services Payments 110

Neil Patel

APRIL 7, 2020

The moment I blogged about more features being opened up for free, many of you decided to purchase a paid subscription. This has led Eric to gain more social media fans and it’s given him an opportunity to do a webinar about his product/services to a new audience of 50,000 people. As you can see, the chart is declining.

Payment Methods 145

Payment Methods Payment Solutions Marketing Payment Services 145

Baremetrics

JANUARY 24, 2021

To describe further our product’s situation, here’s what we already had in place: An email onboarding sequence for new customers that walked them through key steps of getting set up on the system. We needed to ensure customers not only immediately understood how to use the system, but saw enough value to stick around and consider upgrading.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

User Pilot

JANUARY 31, 2023

You can detect at-risk customers by tracking in-app feature usage , sending NPS surveys with follow-up questions, using NPS response tagging, going through customer support tickets, doing social listening, and monitoring reviews across different platforms. Without proper in-app guidance, they cannot troubleshoot issues.

Churn 98

Churn Underperforming Technical Team SaaS Payments Payment Solutions 98

User Pilot

FEBRUARY 21, 2023

Add in-app video tutorials to make the onboarding process smooth. Use gamification to encourage existing customers to engage with your app. Offer self-service support with an in-app knowledge base. Invite your user base to a webinar where they can learn to use complex features. It measures repeat usage.

SaaS Payments 71

SaaS Payments Strategy Payment Solutions SaaS 71

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 2) Software companies can pay high commissions because they don’t sell physical products. 5) Everyone minds his own business.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

Totango

AUGUST 21, 2020

In our latest installment in the CXO Series , we sat down with Keith Strodtman, COO, Customer First and Shelby Czarnota, Vice President, Customer Success Business Solutions at SAP as we discussed SAP’s Transformation and Innovation in Customer Success and why they deployed Totango as their One Customer Success Platform.

Innovation 115

Innovation Customer Success SaaS Payments Payment Services 115

Intercom, Inc.

JUNE 5, 2019

Today, we’re announcing our reimagined Intercom Inbox , which you can customize with apps to work exactly the way you want to. Here are some of our favorite ways to use apps in your inbox: Address payment questions and upgrade subscriptions without leaving your inbox using the Stripe app. Want to get started? No problem.

Payment Solutions 29

Payment Solutions Payment Methods Subscription Payment Features 29

User Pilot

MARCH 31, 2023

Opt-out free trials require payment information upfront, which can be a turn-off for some customers. Use checklists to prompt users to complete key actions and offer in-app guidance to help them achieve success. Opt-out Free trial In the opt-out trial model, users are required to share their payment information upfront.

Strategy 90

Strategy SaaS Payments Payment Solutions Payment Methods 90

Totango

MAY 29, 2020

Create webinars that discuss real issues facing customers as well as potential solutions for those pain points. Produce video tutorials to highlight updates and new solutions. Conversation at a time of crisis is about finding a match between your customer’s challenges and your potential solutions.

Payment Solutions 62

Payment Solutions Technical Review Payment Services Software Review 62

OPEXEngine

FEBRUARY 22, 2022

Customers of these SaaS companies also referred to as “Small and Medium Businesses” or SMBs, need the same software solutions as Enterprise companies but have resource constraints that prevent them from using the top SaaS vendors. The product should include product tours, interactive walkthroughs, and in-application (In-App) tutorials.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Natalia Luneva

JANUARY 13, 2021

The period refers to a month or year depending on which payment option you offer or which of them is more popular. Software companies that serve large organizations experience a 6-10% churn rate. ZenMaid, a maid service software runs a private Facebook group that is available only to their users. In the inner cycle, they are.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Neil Patel

DECEMBER 12, 2020

The Top 4 Options For The Best Free Website Builders: Wix – The best for e-commerce sites Weebly – The best for general sites WordPress – The best for blogging and content creation Site123 – The best for quick and easy landing pages. Blogging and Content Creation. What is your site’s end goal?

Payment Methods 145

Payment Methods Payments Payment Services Payment Solutions 145

FastSpring

JUNE 11, 2019

To help you accomplish this, we’re sharing a short list of helpful ebooks, webinars, podcasts, books, and blog posts to help you kick off your growth plan for 2019. Webinar: 7 Ways to Use Video to Increase Conversion Rates – FastSpring. Blog: 8 Ways to Attract More Loyal Customers – FastSpring.

Payment Methods 66

Payment Methods Scale Payments Payment Services 66

User Pilot

JUNE 14, 2021

Adoption stage automation examples: keep users engaged with automated email updates on in-app activities, and increase feature adoption with context-driven product experiences. Retention stage automation examples: use in-app micro-surveys to improve user retention and reduce churn. Welcoming a user when they first log in to your app.

SaaS Payments 52

SaaS Payments Payment Solutions Strategy Payment Methods 52

Baremetrics

OCTOBER 12, 2021

Your SaaS business needs a solid system for finding qualified leads and converting them to customers if it will survive and thrive. You'll need to understand their position in the buyer's journey from awareness of the problem to consideration of potential solutions and then decision-making. of businesses struggle with lead generation.

Payment Methods 98

Payment Methods SaaS Payments Payment Services Sales Hiring 98

How To Buy Saas

FEBRUARY 17, 2021

It will not only teach you through webinars and blogs but also guide you in real-time about the outline creation and other steps of the online course and membership website building. You can offer students payment options like a monthly payment plan for more expensive courses. 1 Why Use Thinkific?

Payment Methods 64

Payment Methods Technical Review Systems Review Payment Services 64

OPEXEngine

MARCH 15, 2022

If you can sell from home – do,” says Daniëlle Keeven, VP of Finance at paddle.com—a merchant of record for software companies around the world. If your solution is built to make the world a better place, it naturally extends beyond borders. Solution Demand. Payment Processing and Currency Management. Why not share it?

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

Chart Mogul

AUGUST 30, 2019

He helps companies make money blogging. I’ll then show you why a high-end course could be your solution and provide some real-world examples of companies that are having great success with this method (including one company that scaled to millions of dollars in Annual Recurring Revenue in just a few short years). Source: HBR.

SaaS Payments 52

SaaS Payments Payment Methods Scale Payments 52

Chart Mogul

AUGUST 30, 2019

I’ll then show you why a high-end course could be your solution and provide some real-world examples of companies that are having great success with this method (including one company that scaled to millions of dollars in Annual Recurring Revenue in just a few short years). The graph shows how payment plans impact usage. Source: HBR.

SaaS Payments 55

SaaS Payments Payment Methods Scale Payments 55

ChurnZero

APRIL 15, 2022

Once customers use and love your product, you can broach the topic of payment for additional licenses. For newer customer relationships, Chelsea recommends using an EBR to raise the topic of payment. In this example, SalesIntel’s play includes four customer touchpoints: email, in-app communication, phone, and follow-up email.

Payments 98

Payments SaaS Payments Payment Methods Payment Services 98

Neil Patel

JANUARY 31, 2022

Online retailers can sell just about anything—from shoes or baked goods to software and coaching sessions. They either try to use the same strategies they use for their brick and mortar store (which will fail) or use strategies meant for blogs: not e-commerce stores. G2 has a list of the best affiliate software solutions.

Payment Methods 107

Payment Methods Social Media Marketing Software Review 107

OPEXEngine

JANUARY 18, 2022

Challenges wrought by the pandemic haven’t come with easy or obvious solutions—other than a measure of agility to adapt to new situations. Reese—whose career has spanned wealth management, financial services, payments, and fintech—said he viewed the CFO role as being “the champion of value creation.” Found this topic to be interesting?

SaaS Payments 52

SaaS Payments Scale Strategy Payment Services 52

Stax

DECEMBER 27, 2023

Accepting payments is the most important functionality that a business needs to start selling. But to accept payments seamlessly and securely, you need a merchant account. A merchant account refers to a business bank account that allows businesses to accept electronic payments for goods and services.

Merchant Services 88

Merchant Services Payment Methods Payment Services Payment Solutions 88

ProfitWell

MARCH 24, 2020

Almost everything is sold as a subscription, from socks to razor blades, and of course software. Of course it's one of the predominant business models for modern software, but you'd be hard-pressed to find an industry that hasn't seen at least one subscription success story in the past few years. The subscription model is booming.

Subscription 72

Subscription Payment Features Payment Methods Payments 72

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. SaaS as we already understood is a software as a service. These saas can be either web or app-based or even both. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Baremetrics

JULY 28, 2021

As a software provider, there are many tactics you can use to qualify someone as a lead. Lead qualification is the process of determining which customer is most likely to make a purchase decision regarding your product.

Data 52

Data SaaS Payments Payment Methods Payment Services 52