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What is Customer Segmentation?

User Pilot

If we assume that not all customers are the same, it would be futile to give all of them the same generic product tour (oh hey Intercom!). If we assume that not all customers are the same, it would be futile to give all of them the same generic product tour (oh hey Intercom!). But how do you go about segmenting users?

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Later’s Farhan Virji on adapting B2C support strategies for B2B teams

Intercom, Inc.

On the surface, B2B customer support issues might look quite different from those of B2C. Typically, B2B issues can be more complex, require the collaboration of a lot more departments within the company, and are often in direct dialogue with the consumer, rather than a buying team or committee.

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Choosing the Right Billing System for Your SaaS Business [Updated for 2020]

Chart Mogul

But you need to tackle what is arguably one of the most important parts: Billing. How do you manage the process of accepting money from your customers? Building your own billing system can be a world of pain, risk and complexity, so what options are out there for integrating a third party product?

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Choosing the Right Billing System for Your SaaS Business [Updated for 2020]

Chart Mogul

But you need to tackle what is arguably one of the most important parts: Billing. How do you manage the process of accepting money from your customers? Building your own billing system can be a world of pain, risk and complexity, so what options are out there for integrating a third party product?

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Brex’s Michael Tannenbaum on fintech growth strategies

Intercom, Inc.

But although it’s inspiring to look at the paths other companies have successfully traveled, you also run the risk of ending up at the exact same destination. If you live near a startup hub of some sort, you’ve probably seen their billboards and out-of-home takeovers. billion dollars. Short on time?

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What Are The Top 50 SaaS Companies in 2020?

SmartKarrot

Ever since its inception in the 1960s, SaaS has evolved from a mere time-sharing system to innovative and efficient applications that can be accessed on multiple computers. In this blog we’ll talk about SaaS business and top 50 SaaS companies in 2020. And the result is visible! Source: Byteant , December 2019.

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Heap for Cohort Analysis: Features, Pricing, and Review

User Pilot

Looking for an effective cohort analysis tool and wondering if Heap is the best option for your SaaS company? With numerous Heap alternatives, it can be challenging to make a final decision. In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your cohort analysis needs.