SaaStr

OCTOBER 11, 2023

One SaaS leader that’s accelerating again is Shopify. ▶️ Radically more efficient, $600m+ adj operating income run-rate ▶️ 29% of biz from enterprise (Plus) — Jason ✨Be Kind✨ Lemkin  (@jasonlk) October 10, 2023 5 Interesting Learnings: #1. Pricing Increases Really Boosted MRR. Software Important. Night and day.

Payments 231

Payments Merchant Services Payment Solutions Revenue 231

OPEXEngine

JUNE 11, 2020

Every few months I take a look at the top read blog posts on OPEXEngine, to make sure I have a solid understanding of the topics that you are looking for more insight on. As a result, I decided to share with you a few of our Not-to-be-Missed blogs. Best SaaS Blog Posts You Shouldn’t Miss.

SMB 59

SMB SaaS Benchmarks Subscription 59

SaaStr

JULY 24, 2022

Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Gartner: Software Spend Will Still Grow by $100 Billion in 2023. SaaStr 569: Classic Episode: Succeeding As a Young Enterprise Founder with Front Co-Founder and CEO Mathilde Collin. A must listen / watch. . contact center leader.

Scale 232

Scale Sales Hiring Scaling Pricing 232

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 95

SaaS Payments Payment Services Payments Payment Solutions 95

SaaStr

DECEMBER 23, 2023

The Massive Push to Efficiency As almost every public SaaS company got cash-flow positive and radically more efficient, and most startups had to stretch their dollars much further — customer success took a lot of the brunt. Aggressive price increases across the board consumed much CS energy as well. #3. What happened?

Customer Success 239

Customer Success AI Pricing Enterprise 239

SaaStr

OCTOBER 24, 2023

SAP expects to close the year out with their Cloud and SaaS businesses at a $15 Billion run-rate. Now a lot of this stuff is very, very enterprise, with a big jump in their core enterprise ERP platform. And I have no doubt a material chunk is from price increases and the like. From a vendor they truly trust.

Cloud 223

Cloud Scale Sales Hiring Business 223

SaaStr

FEBRUARY 1, 2022

We’ve been doing the 5 Interesting Learnings at SaaStr for quite a while, looking at many of the public SaaS leaders and pulling out the top learnings for founders and SaaS execs. And it’s the true magic in scaling SMB SaaS. Shopify isn’t getting more enterprise. Because it’s not about price.

Scale 337

Scale SMB SaaS Scaling 337

SaaStr

AUGUST 8, 2023

We’re doing a new series on SaaStr on what break-out SaaS startups, scale-ups and leaders are seeing out there and first up is Michael Grinich, CEO of WorkOS. You can dig in below now and soon on the pod: The post Michael Grinich, CEO of WorkOS: What It Takes To Sell In the Enterprise Today appeared first on SaaStr.

Enterprise 186

Enterprise Enterprise readiness Startup Pricing 186

SaaStr

FEBRUARY 15, 2024

“Doubling Down” is a new series where we hear from top B2B SaaS investors on their most recent activities and takes on the current market. Founders, Kevin Liu and Scott Woody learned from their own early career experiences that companies need an easier way to deliver flexible pricing and packaging to the market. #2.

Scale 223

Scale Software Review Payment Features AI 223

SaaStr

SEPTEMBER 19, 2023

So I’ve been doing SaaS for a while, and the costs of doing business have just gone up. SaaS sales execs with even a little bit of experience at other SaaS companies are looking for higher and higher OTEs, often with lower effective attainment and high support costs. for non-enterprise sales. Salaries have gone up.

SMB 261

SMB Scale Sales Hiring Sales 261

SaaStr

JANUARY 11, 2023

So there’s a quiet SaaS success story you probably don’t know much about, but can learn a lot from. And while it’s stock price is down from its 2021 peaks, it’s still up 2x since its 2020 IPO. Docebo’s pricing is on the “corporate” side of LMS. It’s Docebo. That’s right.

Scale 329

Scale Pricing Scaling Enterprise 329

SaaStr

JANUARY 3, 2022

With the rise of “Product Led Growth” as such a key concept in SaaS, it brings up an age-old question in business software: Should all pricing be transparent? Can you even have a mostly self-service motion in PLG with “Contact Me” in your pricing? It’s a mix.

Pricing 229

Pricing Enterprise Cloud B2B 229

SaaStr

OCTOBER 25, 2021

Q: What billing or pricing tactic have you found in the end just wasn’t worth it? “[You] have to get some sort of dollar commitment for pilots in Mid Market and Enterprise deals. “Regular price increases for SaaS” — Benjamin Irvine. to grow deal size vs. blanket price increases.

Pricing 279

Pricing Scale Enterprise Onboarding 279

SaaStr

JULY 26, 2023

Dear SaaStr: What’s the Average Deal Size for SaaS Companies? But here’s a deep dive on the average deal size for many top SaaS companies I did here: You can play with the data here Some of those numbers have changed a bit as the companies have grown, but not that much. It varies by industry — and by the focus of the company.

SaaS 182

SaaS Enterprise Pricing Data 182

SaaStr

JANUARY 10, 2022

Q: How can enterprise software (SaaS) pricing be optimally defined, taking into account that two of three versions of the software can be offered, e.g. ‘small’, ‘medium’, ‘large’? different enterprise products … each with different approaches to pricing! Not on pricing.

Pricing 215

Pricing Cloud Enterprise Software 215

SaaStr

JUNE 8, 2022

ARR, Zoom was an SMB powerhouse, with Enterprise growing. SMB is now saturated at $4B ARR and not growing, but Enterprise is picking up the slack and growing faster than ever. 5 Interesting Learnings: #1 Sales & Marketing Spend Still Tiny at 25%, But Up From 20% As Zoom Goes More Enterprise. It wasn’t natural.

SMB 269

SMB Enterprise Engineering Scale 269

SaaStr

AUGUST 29, 2022

10.000 SaaS CEOs, Founders, Revenue Leaders, and VCs will join us for 3 days of tactical content, networking, and epic evening events when the Cloud comes to San Mateo. If you haven’t already, sign up here for tickets before we sell out. In other words, companies need to sell a vision – not a product.

Scale 236

Scale Sales Hiring Marketplace as a Service B2B 236

SaaStr

OCTOBER 25, 2023

Moved to 71% Annual Contracts (From 54% in 2019) As Have Gone More Enterprise This is what I’d expect, but very helpful to see this data presented this way, as they’ve moved to half of their revenue from $50k+ deals, vs the $2k for smaller customers: And a few bonus learnings: #6. But a 3% price boost likely materially helped. #7.

SMB 239

SMB AI Onboarding Cloud 239

SaaStr

JULY 18, 2022

While hardware changes are coming in lower than expected, for SaaS and software overall — times are still very good. Cloud stock prices have still fallen 50%+ from their highs, venture capital funding is way down as a result, and many are getting nervous about things. In fact, it looks like the best year ever for SaaS and Cloud.

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Venture Capital Software Cloud Forecasting 323

SaaStr

AUGUST 30, 2020

For most of us, as we build up our confidence, the best initial pricing strategy to start is the Low End of Normal. There is no commodity pricing in SaaS. Price at 80% of that, to start. If that looks too low, raise the price a smidge. Other strategies include: Identical Pricing. A bit more on that here.

Pricing 256

Pricing Scale Enterprise Branding 256

SaaStr

JUNE 19, 2023

My list of top advice founders never hear: Thanks for reading Scaling SaaS — from SaaStr! More here: If You’re Going to Do a SaaS Start-Up … You Have to Give it 24 Months | SaaStr Bad investors really can hurt you. The pricing of comparable products. Identical pricing. You price higher than the comps.

Scale 206

Scale Pricing Innovation Revenue 206

SaaStr

JANUARY 24, 2024

Mark Roberge , SaaStr fan-favorite and Co-Founder and Managing Director of Stage 2 Capital brought together some of the top CROs in SaaS during the SaaStr Annual to share some of their greatest learnings and pivotal moments leading some of the Cloud 100 SaaS companies. What should you look for in an Enterprise rep vs. a Mid-Market rep?

Scale 218

Scale Sales Hiring Scaling Revenue 218

SaaStr

JANUARY 5, 2022

The more established your brand, the more complex your pricing page can be. What makes for a good pricing page? A few thoughts at least — mainly about what to copy from the big leaders, and what to maybe not copy from them: The stronger the brand, the more complex the pricing page can be. You aren’t there yet.

Pricing 210

Pricing Enterprise Branding Innovation 210

SaaStr

DECEMBER 29, 2023

In part one of this week’s Ask-Me-Anything (AMA) with SaaStr founder and CEO Jason Lemkin, he answered the community’s questions about whether all anyone cares about is AI anymore, investor appetites going into 2024, vertical SaaS, and thriving as a solo founder. The multiples fell off a cliff in 2022 for SaaS and remained crummy in 2023.

Scale 221

Scale Sales Hiring Customer Success AI 221

SaaStr

NOVEMBER 10, 2021

We just haven’t seen the type of acceleration at scale we’re seeing in SaaS leaders before. A reminder there is no ceiling to top tier NRR in SaaS and Cloud. A classic self-service + inside sales + enterprise sales model. And a dedicated enterprise team handles the largest ones. To 75% growth.

Scale 315

Scale Cloud Enterprise Scaling 315

SaaStr

JANUARY 15, 2021

25% of revenue from professional services may sound high, but it’s a fairly standard ratio in true enterprise software. If you’re doing SaaS for the first time (or even the second), the whole idea of charging for “Services” may seem an anathema. I’m a SaaS company. SAP-level clunky? Same multiple.

Revenue 295

Revenue Pricing Enterprise SaaS 295

SaaStr

JUNE 21, 2022

Almost every category of SaaS exploded during the lockdown, but three saw just crazy boosts: Zoom went from $1B to $3.5B Incredible boosts, and their stock prices went on a tear. Fast forward to today: Zoom’s growth at $4B has slowed to 12% (with enterprise accelerating nicely). Still the Best of Times in SaaS and Cloud.

SaaS 286

SaaS Cloud B2B Enterprise 286

Subscription Flow

APRIL 23, 2024

In this blog, we will be looking at Paddle vs Chargebee vs SubscriptionFlow to bring you up to speed on their latest features in 2024, so you can pick the software that serves as the best fit for your subscription-based business. This includes highly flexible checkout, pricing models, billing logic and integration capabilities.

Payment Solutions 93

Payment Solutions Payments Payment Services SaaS Payments 93

SaaStr

DECEMBER 25, 2023

G2 had us back for another great deep dive on just where SaaS investing is there days, and it was a great panel: Accel Partner Arun Mathew Inspired Capital Founder & Managing Partner Alexa von Tobel Salesforce Ventures Managing Partner Paul Drews and Jason Lemkin! Are things any better in venture than twelve months ago?

B2B 208

B2B Investment Venture Capital SaaS 208

Blulogix

APRIL 2, 2024

From navigating account hierarchies and product configurations to handling intricate pricing models and regulatory compliance, the path is fraught with potential pitfalls that can impede business growth and customer satisfaction. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Payment Features 52

Payment Features Payment Services Subscription SaaS Payments 52

SaaStr

FEBRUARY 7, 2021

Let’s break down for example what SMB sales at low price points typically is, and indeed needs to be, to scale: SMB SaaS companies are overloaded with “leads” They often have so many that they cannot follow up with all of them. These 5 key elements to SMB sales are of course nothing at all like enterprise sales.

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SMB Sales Hiring Scale Enterprise 304

SaaStr

DECEMBER 27, 2020

Devops has gone very enterprise quickly, and so has New Relic. New Relic’s net negative churn / net dollar retention has dropped to 98% in the last quarter, despite a record 77% of revenue being from the enterprise. New consumption pricing model has increased revenue 15% where rolled out. This is a big take-away.

Scale 291

Scale Outsourced Development SMB Cloud 291

SaaStr

DECEMBER 7, 2020

And the “problem” with this is that so many SaaS entrepreneurs, especially those coming into sales and SaaS for the first time, and/or with a bias toward freemium-type products … design for the 15%. They help them decide what solutions to bring into the enterprise. The folks like us.

Pricing 360

Pricing Enterprise Innovation Revenue 360

SaaStr

OCTOBER 20, 2022

One thing that is clear is that public SaaS and Cloud stock prices are way down. And they say 2023 will be a banner year for enterprise software spend at least — growing a stunning 11% to $880 Billion. But SaaS spending is still growing. So are we in some sort of downturn — or aren’t we?

Forecasting 233

Forecasting Artificial Intelligence Software Business 233

Blulogix

DECEMBER 7, 2023

B2B Subscriptions in 2024: Embracing a Paradigm Shift with Usage-Based Pricing By BluLogix Team As the clock ticks towards 2024, a seismic shift is brewing in the B2B subscription landscape: the rise of usage-based pricing (UBP). No longer will rigid, one-size-fits-all plans and shadowy pricing structures hold sway.

B2B 52

B2B Subscription Payment Features Pricing 52

SaaStr

AUGUST 24, 2022

Toast isn’t accelerating the way some SaaS leaders are, but still, 59% growth at $800m in ARR is something a few years back we would never have thought possible. #2. In the enterprise, by contrast, you don’t have to be quite as efficient. #3. Overall, Toast isn’t quite a SaaS company.

SaaS Payments 280

SaaS Payments Scale SMB Payment Solutions 280

Blulogix

JANUARY 16, 2024

Understanding the Benefits of Usage-Based Pricing By BluLogix Team In the fast-paced and ever-changing world of modern business, the ability to adapt and be flexible is crucial for thriving. This is especially true in the realm of pricing models, where a one-size-fits-all approach often falls short.

Pricing 52

Pricing Scale Telecommunications Subscription 52