SaaStr

MAY 10, 2021

Fast forward to today, and we can add an important nuance to that: a second core product not only helps you grow faster at scale (a bigger TAM), but it drives up NRR and more revenue from your existing customers. Pretty good for SMB SaaS. In fact, now it’s more than 2x the size of its SaaS software alone.

Merchant Services 186

Merchant Services SaaS Payments SMB Payment Solutions 186

Stax

JANUARY 24, 2024

This makes the apparent new direction of Intuit, the developer of QuickBooks, symptomatic of the wider transition within the SaaS space towards cloud-based software solutions. Note that this differs from the service discontinuation of the 2021 versions of QuickBooks desktop.

Payment Solutions 88

Payment Solutions Payment Features Payment Services Payment Methods 88

Stax

FEBRUARY 15, 2024

According to the Pew Research Institute , in 2022, a whopping 41% of Americans said they don’t use cash at all for any of their weekly purchases—a significant jump from 29% in 2018. FIS Global reports that in Norway, Sweden, and other Scandinavian countries, more than 90% of transactions processed at point-of-sale (POS) in 2023 were cashless.

Payment Services 88

Payment Services Merchant Services SaaS Payments Payment Methods 88

FastSpring

SEPTEMBER 24, 2020

Revenue vs. profit vs. income: The terms may seem synonymous and are sometimes even used interchangeably, but they tell different stories about a company. Revenue growth suggests an expanding business and in-demand product, but whether there is any financial gain for the business is determined by the income.

Payments 101

Payments Payment Methods Payment Features Payment Services 101

SaaStr

APRIL 6, 2021

Growth fueled by the addition of transactional revenue, not SaaS revenues. Olo’s explosive growth in the past 24 months prior to IPO wasn’t fueled so much by its SaaS revenue, but by transaction revenue as part of orders. As last as 2018, 93% of Olo’s revenue was pure SaaS.

Merchant Services 252

Merchant Services SaaS Payments Payments Payment Services 252

FastSpring

MARCH 14, 2023

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. Because of this, most SaaS companies end up calculating indirect tax outside of the U.S. Note: The information contained in this article is not to be taken as tax advice.

Payment Solutions 88

Payment Solutions Merchant Services SaaS Payments Payment Methods 88

Baremetrics

SEPTEMBER 15, 2021

The ultimate goal of any developer with an idea for some useful software is monetization. Software monetization is simply the act of generating revenue from software. Baremetrics provides an easy-to-read dashboard that gives you all the key metrics for your business, including MRR, ARR, LTV, total customers, and more.

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

SaaStock

MARCH 20, 2019

As we wrote in our launch post about expanding SaaStock New York into SaaStock East Coast , our main aim is to foster a SaaS community that spans from Florida to Quebec. The SaaS industry’s beating heart will probably always be New York, and it will also be the home of SaaStock East Coast on June 4-6. Founded: 2012. Based in: New York.

SaaS Payments 100

SaaS Payments Merchant Services Payment Solutions Payments 100

Buffer Resources

AUGUST 16, 2023

Our hosting costs include service providers like AWS, Cloudflare, MongoDb, Twitter, etc. Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 percent of our total revenue and 83 percent of our fees. Stripe payments make up 98.5

Merchant Services 79

Merchant Services Payment Services Payment Features Payments 79

FastSpring

DECEMBER 18, 2020

It’s easy to think of online sales as a marketplace where we buy items for ourselves, but more and more B2B and SaaS sales are now happening online. As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market.

Payment Methods 148

Payment Methods B2B Outsourcing Services Payment Services 148

Intercom, Inc.

DECEMBER 31, 2019

If anything, this was the decade they collectively became leaders not just of the technology industry, but of industry itself – Apple overtook ExxonMobil as the world’s most valuable company by market cap in August 2011 (that month again), and then became the first trillion-dollar company by market cap in 2018.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

yoursales

JANUARY 28, 2022

When it comes to sales technology quite often sales tech isn't picked based on what YOU need, but based on what your network have been using for their sales process. What you should be making decisions based on is, which sales processes generates the best outcomes you're after - and for your customers.

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

SaaStock

MARCH 1, 2019

As we first looked at bringing our leading SaaS conference to Asia and considered what help we could offer, we thought about localization and know-how about legal and cultural differences as some of the critical success factors. SaaS Investments: Goodera, and others. SaaS Investments: Ezetap, and others. Founded: 2001.

SaaS Payments 190

SaaS Payments Venture Capital Telecommunications Payment Services 190

All that Saas

MAY 1, 2021

In this roundup, we are going to have a look at some of the best Influencer Marketing Platforms that you can use to connect with the right influencers, manage campaigns, measure analytics, and a lot more. dollars in 2018. Influencer marketing platforms are a great solution to engage with your audience in the right way.

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

FastSpring

NOVEMBER 19, 2020

Throughout this tumultuous year, we have witnessed incredible resiliency, change, and growth in the global marketplace for software, SaaS, and digital products. We’re excited to announce that we have acquired SalesRight, a SaaS solution that provides innovative quoting and pricing tools for forward-thinking software sales teams.

Payment Methods 84

Payment Methods Payment Solutions SaaS Payments Software 84

Hull

JANUARY 22, 2019

The explosion of SaaS tools (and with it, data silos) together creates a need for a cross-functional, operations role to support go-to-market teams. Their job is to enable go-to-market teams through "joining the dots" between tools, teams & data, optimizing the business rules that drive growth.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Ultimately, the purpose of generating revenue is what gets you in the business loop. Why is it important?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

yoursales

JANUARY 29, 2021

Which sales process works best with your customer experience journey and to generate your desired outcomes? Which sales tools best support your sales process? Which sales processes generate the outcomes you're after and which tools best assist you in doing so? Mimiran – More Leads and More Deals for SMB Services Business.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This obsession with getting new customers is natural: the more customers you convert, the more revenue you will make. How to calculate this metric and what’s the average SaaS churn rate?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

ProfitWell

DECEMBER 4, 2019

Ever since John Koenig first coined the term “SaaS” back in 2005, the software-as-a-service industry has been one of the fastest-moving and creative in the world. The SaaS business model powering all of this activity is startlingly unique, still young, and inextricably tied to the power of cloud computing. What is SaaS?

Business Model 54

Business Model SaaS Payments Payment Methods Payments 54

Outseta

AUGUST 31, 2018

By Geoff Roberts 5 min read With some vacation time now in our rearview we’re heading towards the home stretch of 2018, making it the perfect time to fill you in on what we’ve been up to at Outseta since our July company update. We now support Stripe as a payment gateway. Here’s the latest and what’s to come.

Payments 40

Payments Payment Solutions SaaS Payments Payment Methods 40

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Over the course of 2019 we saw the opposite happening: an ever-increasing flood of sales tools seem to hit the market and our own 2019-list grew significantly compared to the 2018-version.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

Chart Mogul

OCTOBER 27, 2017

What's the difference between bookings and revenue? Revenue recognition. ASC 606 and its sister standard IFRS 15 bring a set of structured guidelines for recognizing revenue -- here's what every SaaS business needs to know to meet the deadline and get compliant. Cash is not revenue. What is ASC 606?

Payments 45

Payments SaaS Payments Payment Services Deferred Revenue 45

BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Frontegg

JUNE 3, 2021

“Your application has been hacked” is probably one of the last lines a SaaS executive wants to hear today. Unfortunately, poor authentication and authorization implementation is still common across multiple platforms, leaving hackers with a big(ger) attack surface to exploit. CISOs and security teams also know this.

Payment Methods 119

Payment Methods Payment Services Payment Solutions SaaS Payments 119

yoursales

DECEMBER 23, 2019

Enabling the right customer journey with sales tools that power your sales process has been high on our agenda for years. Over the course of 2019 we saw the opposite happening: an ever-increasing flood of sales tools seem to hit the market and our own 2019-list grew significantly compared to the 2018-version.

Scale 102

Scale Payment Methods Payment Solutions Sales Recruiting 102

OPEXEngine

MAY 3, 2022

This SaaS metric is defined as the sum of Deferred Revenue and Backlog. Deferred Revenue for SaaS companies is the contractual obligation to deliver the SaaS product for the period invoiced. The former amount resides on the balance sheet as Deferred Revenue and has always been reported as required by GAAP.

Deferred Revenue 59

Deferred Revenue Metrics SaaS Payments Payment Features 59

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 99

Scale Payment Methods Payment Solutions Outsourcing Services 99

Baremetrics

MARCH 23, 2020

I spent over a week speaking with different SaaS founders and marketers about how they successfully reduced churn for their business. churn by doing something every SaaS business should be doing, but most don’t. But there’s also revenue churn, which is arguably even more important. of his customers. What is churn?

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

SaaStock

MARCH 5, 2019

Christina Villa had a simple launch plan for Cledara: do it at the SaaStock Startup stage on October 16th, 2018. Cledara was going to solve the problem of companies having too many SaaS subscriptions that were increasingly difficult to keep track of. She had quit her job four months earlier and incorporated the company in London.

Startup 152

Startup SaaS Payments Payments Payment Services 152

ProfitWell

NOVEMBER 5, 2019

A bulletproof subscription renewal and revenue recovery process is something every SaaS founder should strive for—the right renewal process can boost your bottom line and ensure that customers stick with your company for the long haul. Marking the order record as complete within the subscription billing platform.

Payment Features 49

Payment Features Subscription Payment Methods Merchant Services 49

OpenView Labs

JANUARY 29, 2020

Editor’s Note: This article was first published on August 9, 2018. Freemium in SaaS is old news. The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. 10 Questions To Answer. Freemium benchmarks.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

ProfitWell

NOVEMBER 14, 2019

Customers are more likely to leave if a service no longer provides value. This knowledge makes it easy to predict revenue growth for the future and track how customers’ perception of value changes over time. The subscription-based economy is a result of companies adopting a subscription business model.

Payment Features 49

Payment Features Payments Subscription Trends 49

Baremetrics

NOVEMBER 10, 2019

Since the original version of this post from early 2017, we’ve worked with many more SaaS companies and a common theme has been moving companies from a starter template to a more robust financial model. This model allowed me to work with dozens of SaaS startups using spreadsheets, while we built our financial modeling software Flightpath.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. The benchmark customer churn for SaaS for SMBs is 5%. We knew if we wanted to keep our business growing, we needed to figure out why so many customers were leaving, and provide the value-add they need to stay.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. You’ll get lots of content from us along with advice for your sales process. Which sales tools best support your sales process?

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

ChurnZero

JANUARY 4, 2019

AI has been a buzzword for a while and many businesses jumped onto the bandwagon by integrating AI into the customer journey, but customers still want to deal with a human, particularly if they need advice or help with something complex that they cannot solve on their own (i.e. Increases self-service for customers across all segments.

Customer Success 73

Customer Success SaaS Payments Payment Services Payment Solutions 73