Tom Tunguz

AUGUST 26, 2020

TTM Revenue, $M. Revenue Growth. Smartsheet went public in 2018. At the time of IPO, Asana generates more revenue, $162M in revenue to Smartsheet’s $111M. Asana is also growing faster, 86% annual revenue growth vs. SmartSheet’s 66%. S&M Spend / Revenue. R&D Spend / Revenue.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

Stax

JANUARY 24, 2024

However, it’s worth noting that Intuit has been steadily discontinuing versions of Desktop as far back as 2018 (QuickBooks Desktop 2020 was discontinued on May 31st, 2023). Moreover, the current set-up requires Intuit to maintain development teams and operational support for two separate software platforms (desktop and online).

Payment Solutions 88

Payment Solutions Payment Features Payment Services Payment Methods 88

SaaStr

JULY 4, 2022

2018’s Top 50 Acquisitions in SaaS. Unless there is a huge earn-out or retention payment tied to performance, the pressure is off. It doesn’t matter if the acquirer “leaves you alone” for a while or does a quick integration. E.g., to be the head of all business services, or all web something or other. Not all of it.

SaaS Payments 215

SaaS Payments Payment Solutions Payments New CTO 215

SaaStr

APRIL 6, 2021

Growth fueled by the addition of transactional revenue, not SaaS revenues. Olo’s explosive growth in the past 24 months prior to IPO wasn’t fueled so much by its SaaS revenue, but by transaction revenue as part of orders. As last as 2018, 93% of Olo’s revenue was pure SaaS.

Merchant Services 240

Merchant Services SaaS Payments Payments Payment Services 240

FastSpring

SEPTEMBER 24, 2020

Revenue vs. profit vs. income: The terms may seem synonymous and are sometimes even used interchangeably, but they tell different stories about a company. Revenue growth suggests an expanding business and in-demand product, but whether there is any financial gain for the business is determined by the income.

Payments 82

Payments Payment Methods Payment Features Payment Services 82

SaaStr

DECEMBER 10, 2019

110% Net Revenue Retention and 8 2% Customer Retention from 81,000+ SMB Customers. Bill.com sells to very small businesses that do churn at a higher rate. But that also proves that’s no excuse to drop below 100%+ net revenue retention. Bill.com manages 110% Net Revenue Retention on 82% Customer / Logo retention.

Payment Services 212

Payment Services Payments Payment Methods SMB 212

Casey Accidental

NOVEMBER 28, 2023

Eventually, the company needed to layer in new advertiser focused loops to monetize, but I’ll skip that detail for now. The company requires either new growth loops or new products to acquire, retain, or monetize better. Network effect products rely less on new product innovation unless it’s the only way to monetize.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

Stax

NOVEMBER 27, 2023

That’s the amount of non-cash payments made in the U.S. Even if you’re not in the financial industry, you’ll need a payment processor or payment service provider (PSP) to start generating revenue, which means you’ll need to either have a proper risk management framework in place—or work with a PSP that has one.

Merchant Services 88

Merchant Services Payment Services Systems Review Technical Review 88

Software Platform Consulting

JUNE 25, 2019

“In the fiscal year ended March 31, 2018, we facilitated nearly 14 billion healthcare transactions and approximately $1 trillion in adjudicated claims. Now that the Intelligent Healthcare Solution touches $1 Trillion in claims, you can rest assured Change Healthcare has figured out how to monetize this scale!

Healthcare 56

Healthcare Payments Payment Services Payment Solutions 56

SaaStock

JANUARY 25, 2019

ContaAzul is a business management platform for small businesses created in Brazil. Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. Vindi is a PCI-certified online payment platform for recurring billing.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

FastSpring

SEPTEMBER 18, 2018

Payments are going digital. In fact, 60 percent of all transactions are being processed through digital channels like buy buttons, mobile payments, and mobile messenger apps. Transactions by Payment Channel. Download your copy of The Future of Ecommerce for Digital Businesses today. Digital Media Usage.

Payment Methods 61

Payment Methods Trends Payments Payment Solutions 61

FastSpring

JANUARY 29, 2020

Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. More businesses will transition to a subscription model. What’s even more staggering is that online sales via smartphone are up 46% from 2018. A push for smarter payment processing.

Payment Methods 80

Payment Methods Merchant Services Payment Services Payment Solutions 80

Buffer Resources

AUGUST 16, 2023

Merchant Fees At Buffer, we rely on Stripe, Google, and Apple for our payment processing needs. Stripe payments make up 98.5 percent of our total revenue and 83 percent of our fees. Google and Apple payments make up 2.5% of our total revenue and 17 percent of our fees.

Merchant Services 74

Merchant Services Payment Services Payment Features Payments 74

FastSpring

JANUARY 25, 2019

Want to learn more about the 5 ecommerce payments trends shaping 2019? In 2018, Cyber Monday online sales totaled $7.9 A push for smarter payment processing. Businesses around the globe will look to simplify their payment tech stack. Keep reading to find out more. Multi-channel selling is a must.

Payment Methods 60

Payment Methods Payment Services Merchant Services Payment Solutions 60

Neil Patel

DECEMBER 8, 2020

In 2018, they launched it globally, and the service took off like a rocket. In this post, I’ll dive deep into how to use Facebook Watch for marketing, now that the platform has matured. Facebook is still experimenting with different content types by adding, subtracting, and tweaking to find the right balance for their platform.

Payments 129

Payments Payment Methods Mobile Engagement 129

SaaStr

MAY 10, 2021

Fast forward to today, and we can add an important nuance to that: a second core product not only helps you grow faster at scale (a bigger TAM), but it drives up NRR and more revenue from your existing customers. You can see dramatic cohort growth since 2018: #2 Box. That’s the magic. More on that here.

Merchant Services 175

Merchant Services SaaS Payments SMB Payment Solutions 175

Outseta

AUGUST 31, 2018

By Geoff Roberts 5 min read With some vacation time now in our rearview we’re heading towards the home stretch of 2018, making it the perfect time to fill you in on what we’ve been up to at Outseta since our July company update. We now support Stripe as a payment gateway. Here’s the latest and what’s to come. What’s next?

Payments 40

Payments Payment Solutions SaaS Payments Payment Methods 40

BrightBack

JANUARY 17, 2022

We started Brightback in 2018 with a vision to automate customer retention for digital subscriptions to improve the consumer experience throughout the journey, deliver measurable revenue ROI to the retention manager via Brightback’s churn deflection funnel, and free up product managers to focus on core services and acquire more customers.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

FastSpring

DECEMBER 18, 2020

As of 2019, B2B ecommerce sales globally have surpassed $12 trillion in revenue. According to Statista, B2B sales are now 6X larger than the business-to-consumer (B2C) market. A 2018 survey found that nearly half of companies make 50–74% of all their corporate purchases online. In this piece, we’re going to explore.

Payment Methods 147

Payment Methods B2B Outsourcing Services Payment Services 147

FastSpring

MARCH 14, 2023

We simply provide you with a complete payment solution and take care of sales tax, VAT, and GST for you. Here’s a brief overview of the options you’ll have for your checkout: Three options for setup: You can have your checkout popup over your website or embedded into your website. Dozens of preferred payment methods around the world.

Payment Solutions 81

Payment Solutions Merchant Services SaaS Payments Payment Services 81

FastSpring

NOVEMBER 19, 2020

Though more and more software sellers are moving in this direction, the technology platforms and payment processes needed to support this new reality have not kept pace, forcing software sellers to maintain an unnecessarily complex and ineffective network of third party commerce solutions and homegrown processes.

Payment Methods 80

Payment Methods Payment Solutions SaaS Payments Software 80

SaaStock

MARCH 5, 2019

Christina Villa had a simple launch plan for Cledara: do it at the SaaStock Startup stage on October 16th, 2018. Cledara would serve as their home and the payment hub powered through a digital Mastercard. She had employed a dev studio that worked relentlessly through August and September to get the platform up and running.

Startup 152

Startup SaaS Payments Payments Payment Services 152

Stax

FEBRUARY 15, 2024

According to the Pew Research Institute , in 2022, a whopping 41% of Americans said they don’t use cash at all for any of their weekly purchases—a significant jump from 29% in 2018. FIS Global reports that in Norway, Sweden, and other Scandinavian countries, more than 90% of transactions processed at point-of-sale (POS) in 2023 were cashless.

Payment Services 88

Payment Services Merchant Services SaaS Payments Payment Methods 88

The Marketing & Growth Hacking Publication

FEBRUARY 18, 2019

This also refers to media buying platforms. ad networks and demand-side platforms. provide access to online inventory and technically support the process of media buying. The duopoly of ad networks and demand-side platforms in 2019 reminds the coexistence between Neanderthals and Homo Sapiens 70 000 years ago.

Payments 40

Payments Payment Methods Underperforming Technical Team Advertising 40

Intercom, Inc.

DECEMBER 31, 2019

If anything, this was the decade they collectively became leaders not just of the technology industry, but of industry itself – Apple overtook ExxonMobil as the world’s most valuable company by market cap in August 2011 (that month again), and then became the first trillion-dollar company by market cap in 2018.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Outseta

JULY 2, 2018

We continue to offer our customers the ability to add stand-alone sign-up form pages, embedded HTML forms, or Javascript pop-up forms to their website. The first is allowing Outseta customers to process payments through Stripe in addition to Forte Payment Systems , our existing payment gateway.

Payments 40

Payments Payment Methods Payment Services SaaS Payments 40

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding. And that was the origin story.

Payment Solutions 108

Payment Solutions Payment Methods Payment Services Payments 108

OpenView Labs

JANUARY 29, 2020

Editor’s Note: This article was first published on August 9, 2018. Product led businesses need to get their products in the hands of would-be users as efficiently as possible–hopefully at near zero CAC. Is freemium an effective lead generation, conversion, and revenue driving strategy for your recurring revenue-based business?

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

FastSpring

JUNE 19, 2019

Data is now fundamental to how people work & the most successful companies have intelligently integrated it into everyone’s daily workflow,” he said. Alibaba Executive Vice Chairman Joe Tsai said millions of small businesses are now using the platform. “You’ve got regulatory – which was GDPR in 2018.

Payment Methods 69

Payment Methods Trends Payments Payment Services 69

CustomerSuccessBox

FEBRUARY 28, 2022

The net revenue retention rate which you may also state as the net retention rate in SaaS businesses is an indicator that depicts the profits and the revenue earned by the business. Ultimately, the purpose of generating revenue is what gets you in the business loop. Why is it important?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

FastSpring

JULY 8, 2019

merchants in 2018 , up 15% from $449.88 Unfortunately, as growth in online payments continues to climb so do instances of credit card fraud. Governments have started taking online payment fraud seriously in an attempt to protect consumers and hold companies more accountable. How credit card fraud impacts digital businesses.

Payment Methods 68

Payment Methods Merchant Services Payment Services Payments 68

FastSpring

OCTOBER 31, 2019

The GDPR outlines a set of policies that protect European Union residents by establishing a new framework for handling and processing personal data. Effective May 25th, 2018, this regulation applied to all companies holding the personal data of data subjects residing in the European Union, regardless of the company’s location.

Payment Methods 63

Payment Methods Payment Services Payments Payment Solutions 63

Chart Mogul

DECEMBER 19, 2017

We kicked off 2017 by announcing our integration with GoCardless. This allowed GoCardless customers to import their billing data to ChartMogul and start analyzing customers and revenue. On our blog we also explored the topic of moving up market in SaaS and how businesses might tackle this without losing their soul.

Payments 58

Payments SaaS Payments Payment Solutions Scale 58

FastSpring

OCTOBER 31, 2018

But what you and many others may quickly realize is that setting up your digital business and accepting online payments is often a lot spookier than expected. One of the biggest regulations to roll out during 2018 is the EU General Data Protection Regulation (GDPR). Goblins, Ghouls, & Global Regulations | GDPR.

Payment Methods 61

Payment Methods Payment Services Payments Payment Solutions 61

Frontegg

JUNE 3, 2021

Unfortunately, poor authentication and authorization implementation is still common across multiple platforms, leaving hackers with a big(ger) attack surface to exploit. Stolen passwords can unlock your database or expose sensitive business data when not managed properly. CISOs and security teams also know this.

Payment Methods 119

Payment Methods Payment Services Payment Solutions SaaS Payments 119

Chart Mogul

MARCH 9, 2020

While Baremetrics was fulfilling the desire for public transparency, internally the team was using Looker almost exclusively to track and report revenue metrics. I realized we had better data in the first 2-3 years of the company when we were using improvised solutions, than with our sophisticated business intelligence platform.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

BrightBack

JUNE 30, 2020

Now Brightback makes it easier for any subscription business to replace static exit surveys and outdated call centers with personalized online experiences that deflect up to 30% of cancels. 2020 is a watershed moment for customer retention. The past decade of abundant VC capital and vanity metrics couldn’t last forever.

Payments 52

Payments Management Payment Methods SaaS Payments 52