SaaStr

NOVEMBER 11, 2022

At the end of Day 3 of SaaStr Annual 2022, Jason opened up the mic for an AMA. Jason Lemkin: Thank you for being a part of all of this. But as time went on, we shared lessons, what best practices were in customer success and revenue retention and all these things are, right. They had low NRR all the way until 30.

Outsourcing Services 178

Outsourcing Services Banking CTO Hire New CTO 178

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. I canceled anyway, knowing I didn’t need the tool going forward.

Benchmarks 114

Benchmarks Churn Payments SaaS Payments 114

Baremetrics

DECEMBER 7, 2023

But based on the number of requests for worst-case scenarios we've gotten from customers in the past two weeks, there's a non-zero chance you are losing sleep over this if you are a SaaS founder. As a financial modeling company, we have helped our customers navigate through tough times in the past. Here’s what we cover: 1.

SaaS Payments 52

SaaS Payments Payment Services Sales Hiring Payments 52

Baremetrics

OCTOBER 18, 2021

All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. This system has brought more functionality, better usability, and top-notch customer service, all of which would have been impossible from one company working alone.

Outsourced Development 98

Outsourced Development Underperforming Technical Team Churn Systems Review 98

Chart Mogul

MARCH 31, 2022

Every SaaS business wants to succeed. The SaaS industry is currently worth over $145 billion. The best way to keep track of your growth is to monitor your SaaS metrics. Why Metrics Matter? You don’t know how your … Every SaaS business wants to succeed. Why Metrics Matter?

Metrics 52

Metrics Scale Startup SaaS 52

Baremetrics

AUGUST 6, 2021

Stripe is a payment processing company but is also used to create reports. The company generates a lot of media buzz, mainly due to the involvement of its big-name investor Elon Musk. Close to 2 million websites use Stripe reports and the company holds a 18.54% market share in the payments processing category. Table of Contents.

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

SaaStr

MARCH 10, 2020

Hiring senior leaders can set companies up to fail and see how sticking with a current, successful model can be the key to hypergrowth. Join us at SaaStr Annual 2020. That was the most over the top entrance that the sales leader for a company that moves boxes around the world has ever gotten. Want to see more content like this?

Scale 196

Scale Sales Hiring Sales Recruiting Scaling 196

Baremetrics

AUGUST 21, 2021

The good news is that you don’t need to be an accounting guru to grasp the fundamentals of this financial principle. Read on to learn everything you need to know about cash flow statements, how they’re prepared, and why they’re important. Benefits of cash flow planning for SaaS businesses SaaS-specific cash flow problems 1.

Payment Solutions 97

Payment Solutions SaaS Payments Payment Methods Payment Services 97

User Pilot

JANUARY 19, 2023

You need to have a solid understanding of key quantitative metrics if you want to focus on and improve essential aspects of SaaS businesses like success measurement and customer retention. TL;DR Quantitative metrics are objective numerical measurements used to measure a product or company’s performance.

Metrics 97

Metrics Customer Lifetime Value Retention Onboarding 97

Baremetrics

SEPTEMBER 15, 2021

For a SaaS business to survive, it needs to track its business data. For a SaaS business to thrive, it needs to deeply understand what the business metrics mean for the state of the business. The skills to manipulate data are lacking at many companies and too expensive to acquire. Table of Contents. Integrations 3.

Payments 94

Payments Payment Solutions SaaS Payments PayPal 94

Baremetrics

AUGUST 17, 2020

The answers to questions like these will help determine how you market, build and grow your SaaS business. And if you can’t answer these questions, then chances are you don’t have the right SaaS analytics tools. In order to help you out, we put together a list of some of the best SaaS analytics tools out there.

Payment Methods 124

Payment Methods Business SaaS Payment Solutions 124

ChurnZero

MARCH 18, 2022

With so many SaaS metrics floating around, and even more opinions on when and how to use them, it can be hard to know if you’re measuring what really matters. Leading SaaS expert, Dave Kellogg, and ChurnZero CEO, You Mon Tsang, sat down to answer all the questions you want to know about SaaS metrics like ARR, NRR, GRR, LTV, and CAC (i.e.,

Customer Success 98

Customer Success Metrics SaaS Banking 98

User Pilot

DECEMBER 9, 2021

In this article, we’ll take an in-depth look at what Net Revenue Retention is, why it matters and the multiple approaches you can take to improve it. Net Revenue Retention (NRR) is a SaaS metric that calculates the percentage of revenue retained from existing customers over a specific period of time. Why is measuring NRR important?

Retention 96

Retention Revenue Software Review SaaS 96

Chart Mogul

MARCH 30, 2020

But you need to tackle what is arguably one of the most important parts: Billing. This guide serves as a comprehensive overview of the options available for SaaS businesses. In this guide, we’re going to teach you what you need to know about SaaS billing systems and how to choose them.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

ProfitWell

OCTOBER 29, 2019

We all know that churn is the not-so-silent killer of SaaS businesses. In fact, according to Tomasz Tunguz , the median SaaS business loses approximately 10% of its revenue to churn every year. Churn prevention refers to the strategies companies use to minimize their churn. Why churn prevention is so important.

Churn 66

Churn Merchant Services Payment Services SaaS Payments 66

Baremetrics

JULY 23, 2021

Here at Baremetrics, we use Pipedrive CRM because its powerful toolkit helps us sell better and faster. This article will cover why Pipedrive CRM is an essential tool for sales teams, how it compares to other CRMs, how to set it up and integrate it with Baremetrics for smarter and more detailed data analytics. 1 Why Use Pipedrive CRM?

Payments 98

Payments Payment Methods Payment Solutions Payment Services 98

SaaSOptics

MARCH 16, 2022

2022 B2B SaaS Trends [Webinar Recap]. There isn’t much that stays the same in the world of B2B SaaS. That’s why we sat down with SaaSOptics and Chargify executives Caitlin O’Neil, CFO , and Matt Downs, CRO , to weigh in on the biggest trends of 2022. Trends in Billing and Pricing . Sales-negotiated.

Trends 98

Trends B2B Scale Payment Features 98

Baremetrics

JUNE 28, 2021

Keeping track of all of your different sources of income, and doing so to the extent where you can say “this is the correct MRR for the entire business”, is nearly impossible. The financial metrics you use depend on your industry, size of the company, types of shareholders, and more. That’s a whole other ball game. Let’s dive in!

Metrics 59

Metrics Payment Services Payments Payment Methods 59

OPEXEngine

FEBRUARY 1, 2022

When it comes to IPOs, 2021 was an excellent year for SaaS companies. Accelerated digital transformation across industries put SaaS companies firmly on the hypergrowth path. According to Gartner , the SaaS industry has grown from $35 billion in 2015 to $145 billion in 2021. What do you need to accomplish?

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

FastSpring

JULY 16, 2019

One of the best ways to reduce costs and decrease time-to-market is to use a SaaS-friendly billing system. Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system.

Payment Methods 65

Payment Methods Payments SaaS Payments Payment Services 65

Chart Mogul

MARCH 22, 2022

Your monthly recurring revenue (MRR) just shot up. A customer just upgraded their plan from basic to premium. Your monthly recurring revenue (MRR) just shot up. A customer just upgraded their plan from basic to premium. Your monthly recurring revenue (MRR) moves every day. A new customer signed up.

Benchmarks 52

Benchmarks Churn Startup Revenue 52

ProfitWell

MARCH 24, 2020

Without further ado, let's look at nine subscription-based companies absolutely nailing it in 2020. What is a subscription company? A subscription company is a business that sells their products on a scheduled time basis. So why the subscription business model? The subscription business model is here to stay.

Subscription 72

Subscription Payment Features Payment Methods Payments 72

SaaSOptics

JUNE 4, 2021

7 SaaS Metrics Every SaaS Company Should Care About in 2021. The SaaS market is expected to reach $164.29 We’ve done a lot of work with B2B SaaS companies, and over the years, we’ve seen a number of them struggle to get off the ground and grow quickly. And we’re here to help. .

Metrics 53

Metrics SaaS Customer Lifetime Value Payment Features 53

Chart Mogul

AUGUST 20, 2020

I sold my biggest company to a private equity firm. If I’d waited, I might never have found a buyer at all, leaving me stuck in an entrepreneurial dead end. Every stage of the startup acquisition process – and I mean every stage – is a negotiation. Selling your startup is a full-time job. Negotiate everything.

Acquisition 105

Acquisition Startup Technical Review Scale 105

ProfitWell

NOVEMBER 6, 2019

It’s simple: the subscription revenue model benefits both customers and companies. Meanwhile, companies offering subscriptions can scale with confidence, with predictable revenue and deeper relationships with their customer base. It’s no wonder more and more companies are shifting to a subscription business model.

Payment Features 74

Payment Features Payments Subscription Revenue 74

Chart Mogul

MARCH 30, 2020

But you need to tackle what is arguably one of the most important parts: Billing. This guide serves as a comprehensive overview of the options available for SaaS businesses. In this guide, we’re going to teach you what you need to know about SaaS billing systems and how to choose them.

Payment Solutions 52

Payment Solutions Merchant Services Payment Features SaaS Payments 52

FastSpring

OCTOBER 25, 2019

For SaaS companies, it costs a lot of money to fill pipelines with potential customers. So when prospects finally become customers, the reality is the company has lost money on them. But here’s the catch for SaaS companies. CAC Payback Period: Why It’s Important for Your SaaS.

Payments 61

Payments Scale SaaS Payments SaaS 61

OpenView Labs

JANUARY 29, 2020

Freemium in SaaS is old news. The much-discussed pricing strategy took over the SaaS world and helped fuel the phenomenal success of SaaS pioneers like Dropbox, Evernote, SurveyMonkey and Hootsuite. Freemium appeared to be declining in popularity and, when it was in place, drove next to zero new ACV for most SaaS companies.

Pricing 82

Pricing Payments SaaS Payments Payment Solutions 82

ProfitWell

MAY 21, 2020

Advice is coming from every direction and it's difficult to know who and what to believe. Here at ProfitWell, we believe in data because data doesn't lie. We've been working around the clock to develop an index displaying MRR and growth trends across SaaS companies. Table of Contents: Overall SaaS and subscription index.

Subscription 68

Subscription Payment Features SaaS Payments Data 68

Kellblog

APRIL 29, 2021

That’s why that’s the forecast. So, somewhat independent of that, in this series I’ll introduce three concepts that help ensure that we have better conversations about the forecast and ultimately forecast better as a result: triangulation forecasts, to-go pipeline coverage, and this/next/all-quarter pipeline analysis.

Forecasting 96

Forecasting Scale Software Review Churn 96

Sales Enablement, SaaS and Growth

MAY 22, 2017

While my attention is laser focussed on helping our sales organisation hit quota, lately I’ve been thinking about how HubSpot’s partner marketing and sales agencies, of which there are more than 3,400 can sell sales enablement as a monthly recurring service. Defining sales enablement How we define sales enablement is absolutely crucial.

Marketplace as a Service 112

Marketplace as a Service Sales Enablement Sales Hiring Underperforming Technical Team 112

Andreessen Horowitz

OCTOBER 16, 2023

Bansal shares this and other key milestones and frameworks for company building in conversation with a16z general partner Peter Levine; enterprise deal team partner Satish Talluri (who was a director of product and growth operations there); and Sonal Chokshi. When should companies offer services? the night before it was to IPO).

Product Marketing 81

Product Marketing Scale Sales Hiring Sales Recruiting 81

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. In Today’s Episode We Discuss: * How Bob made his way into the world of SaaS and came to found Crossbeam. * Why is this? What did he mean by this?

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

ProfitWell

APRIL 7, 2020

Momentum—the driving force of every SaaS company’s success. And we’ve covered articles about specific momentum metrics, such as monthly recurring revenue (MRR) and annual recurring revenue (ARR), extensively. Analyzing your revenue month to month is important for judging and planning your company’s momentum.

Metrics 52

Metrics Trends Revenue SaaS 52

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. In Today’s Episode We Discuss: * How Krish made his way into the world of SaaS and came to found one of India’s fastest growing SaaS companies in Chargebee?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

FastSpring

JANUARY 21, 2020

Subscriptions are the lifeblood of any SaaS business model. A customer subscribes to your product, and every month, they pay to keep their access to it. However, SaaS subscriptions can also cost businesses money if they’re not set up with the customer’s experience in mind. of churn in all sectors , and 7.5%

Payments 79

Payments SaaS Payments Payment Features Payment Services 79