SaaStr

AUGUST 26, 2022

As SaaStr Europa 2022 drew to a close, attendees took one more opportunity to ask Jason questions about topics like how to navigate the current market, the future of work, playing in a crowded space, and hiring your first VP of Sales. It was funny for Henry to say he segmented his sales team at 80 million in ARR. Transcript.

Sales Hiring 197

Sales Hiring Scale Sales Recruiting Scaling 197

FastSpring

AUGUST 2, 2023

When TestDome was created, CEO and co-founder Mario Zivic knew the pre-employment testing software company wouldn’t be able to rely on domestic sales to succeed. “As Selling Software Internationally With FastSpring Croatia is a relatively small country with a population of only 4 million people. Now, Stripe offers it.

Payment Solutions 147

Payment Solutions Payment Methods Merchant Services AI Search 147

Sales Hacker

MAY 15, 2023

It’s hard to know when you’re ready to hire a sales team — and the consequences can make or break your startup. And that may include owning and executing the sales process , from initial outreach and lead generation to closing deals — not hiring a sales team right away.

Sales Hiring 87

Sales Hiring Scale Outsourcing Services Payment Services 87

FastSpring

MARCH 15, 2023

SaaS accounting software can help you automate: Recurring invoicing. Payment processing. Payment reconciliation. Payment reminders. Subscription management. And more … However, it’s almost impossible to find one accounting software solution that satisfies all your needs as a SaaS company.

Payment Solutions 78

Payment Solutions Payment Methods Payment Services Merchant Services 78

Payrix

FEBRUARY 21, 2024

Software companies embark on their embedded payments journey only to discover they’ve underestimated the complexity that’s involved and struggle to launch. If you’re thinking about Embedded Payments for your platform, make time to listen to this episode of the PayFAQ Embedded Payments podcast. We’ve seen it far too often.

Payments 100

Payments Merchant Services Embedded Payments Payment Services 100

SaaStr

OCTOBER 20, 2023

OpenAI’s Head of Sales, Aliisa Rosenthal, joined OpenAI a year and a half ago — before ChatGPT launched. The goal was to build safe AGI — AGI being autonomous systems that can perform work as well or better than humans. A friend joined Jasper as president and asked her to run the sales team. They’re on a rocket ship.

ChatGPT 224

ChatGPT AI Search Scale Sales Hiring 224

Tom Tunguz

FEBRUARY 8, 2022

The business builds software to help other crypto companies grow. Perhaps you’ll sell infrastructure to help other startups scale or software to manage internal operations. The customer roster brims with the best names, each client increases their spend every year, and the sales team outpaces its quota handsomely.

Payment Solutions 254

Payment Solutions Outsourced Development Software Review Software 254

SaaStr

JANUARY 30, 2023

They focused on building a payment platform that empowers international talent and independent contractors to get paid on time in a compliant way while also ensuring that companies can hire international talent and make payments efficiently. This insight led Deel to focus on solving payments and compliance.

Sales Hiring 218

Sales Hiring Payment Services SaaS Payments Scale 218

SaaSHolic

JULY 31, 2023

Accounting and payroll should definitely be outsourced. Also, every company should be born from day 0 with a simple ERP system. It just so happens that these CEOs typically prioritize pressing operational needs (a sales rep, a developer, etc.), instead of hiring someone to take care of the company’s finances.

Sales Hiring 52

Sales Hiring Payment Services Underperforming Technical Team Outsourced Development 52

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years.

Sales Hiring 151

Sales Hiring Sales Recruiting CTO Hire Scale 151

SaaStr

JULY 11, 2023

How do you win with a high-velocity sales strategy in a fast-moving, competitive market? In a special session of Workshop Wednesday, Gorgias Founder & CEO Romain Lapeyre and Gorgias VP of Sales & Partnerships Aasif Osmany share their learnings, advice, and hacks for optimizing your sales process. Sign up for free.

Sales Hiring 157

Sales Hiring SMB Sales Recruiting Payment Methods 157

SaaStr

APRIL 1, 2022

Global customers such as Amazon, Japan Airlines, Sky, and Affirm rely on Asana to manage everything from company objectives to digital transformation to product launches and marketing campaigns. There’s no reason you shouldn’t hire the brightest, most talented people. No matter where they live.

Payments 204

Payments Sales Hiring Payment Solutions Airlines 204

SaaStr

SEPTEMBER 28, 2023

Smaller companies have become more sophisticated in the tools they use, the IT systems, and automation for onboarding and offboarding, and all of that has resulted in needing to plug stuff into the tools you’re using quickly. If you want payments, sign up for Stripe. 50% of SaaS sales are outside of North America.

Enterprise readiness 213

Enterprise readiness Payment Solutions Enterprise Payments 213

Tom Tunguz

NOVEMBER 6, 2021

The contracts are identical twelve month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. All of the sales and marketing dollars invested to obtain persuade the buyer to put digital ink to pdf have been recouped immediately.

Sales Hiring 330

Sales Hiring Scale Payments Payment Solutions 330

SaaStr

OCTOBER 6, 2023

They collect the payment online and take a 15% fee for every booking. Airbnb handles the payments and gets you a guest, and now your rent is covered for the next couple of months. The example doesn’t illustrate the problem/solution It’s inherent that a waiter or waitress doesn’t make a lot of money. That’s it. Don’t include it.

Payment Methods 212

Payment Methods Startup Payment Solutions Sales Hiring 212

Neil Patel

DECEMBER 13, 2020

Everyone I work with uses document management software, and you should too. Whether you are trying to go green, stay organized, build great looking newsletters, or meet the most stringent regulations, document management software can make a hard process much easier. The Top 5 Options for Document Management Software.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

FastSpring

MARCH 15, 2024

Interested in learning more about how your video game, SaaS, software, or other digital goods business can partner with FastSpring? Let us worry about global payments and taxes. FastSpring provides an all-in-one payment platform, including VAT and sales tax management, payment localization, and consumer support.

Payment Methods 193

Payment Methods Marketplace as a Service Payment Solutions Payments 193

SaaStr

MAY 14, 2023

Daniel, you grew to 3 million in ARR before you hired a VP of Sales. You had all the reps and SDRs reporting to you, managed it all yourself. How’d you manage all that? Daniel : We followed a lean start up approach to building our sales process. An engineering team and the sales team was me with a laptop.

Sales Hiring 225

Sales Hiring Sales Recruiting Scale Payment Methods 225

Neil Patel

DECEMBER 17, 2020

It’s actually quite simple: business process management (BPM) software. BPM software helps organizations of all sizes streamline operations and minimize waste. If optimizing your business processes sounds like a good idea, this post will tell you everything you need to know about how to find the perfect BPM software for you.

Payments 131

Payments Payment Solutions Software Review Payment Services 131

Baremetrics

APRIL 1, 2021

When choosing a payments processor, businesses have a lot of goals in mind. So, when it comes to comparing platforms, major players like Stripe and Shopify Payments are likely to top your list. Stripe Overview & Features Stripe is a payment service provider rather than a merchant account provider. Table of Contents.

Payment Methods 98

Payment Methods Payment Services Merchant Services SaaS Payments 98

Neil Patel

MARCH 12, 2021

Considering building an app? The mobile app industry is expected to be worth more than $407 billion (yes, with a B) by 2026. Meanwhile, the average person has more than 80 apps on their phone. That represents a ton of opportunities for app builders. How to Build Out Your App Idea. How does your app stand apart?

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

Intercom, Inc.

JULY 14, 2022

?. Regardless of the industry or the product you’re selling, the old sales playbook is falling short of customers’ expectations. For James Dyett , a customer-centric mindset shouldn’t just be the purview of post-sales departments. Sales, he thought, would do just the trick. Hire customer-centric salespeople.

Scale 118

Scale Sales Hiring Payment Solutions Payment Services 118

Neil Patel

NOVEMBER 29, 2020

Nothing scares away new business like hard-to-reach customer service or disorganized sales calls. Adopt the best call center software and you will outfit your teams with the tools they need to communicate effectively. Forget about the requirements of a physical office space, infrastructure, or even a business phone system.

Payment Solutions 144

Payment Solutions Software Review Payment Methods Software 144

SaaStr

NOVEMBER 16, 2022

.” So what are maybe one or two things you want to give as advice to founders who are doing sales in the very early stage, the first couple of million ARR, that you feel are super useful in that stage in kind of trying to develop that, I think that sales muscle, if you will. If you don’t have two, who do you hire?

Sales Hiring 212

Sales Hiring VP of Engineering Payment Methods Scale 212

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Before hiring, assess your current needs and hire as your company grows. Account Managers: They serve as the lead point of contact for all customer account management matters.

Sales Hiring 88

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 88

FastSpring

MARCH 3, 2023

Most billing and subscription management solutions let you: Build various trial and subscription models (e.g., Manage active subscriptions (e.g., Send invoices and/or payment notifications. Provide your customers with a self-serve portal where they can manage their account. We take the lead on audits.

Payment Services 117

Payment Services Payment Features Merchant Services Payments 117

SaaStr

DECEMBER 2, 2021

They help B2B SaaS marketers turn organic search into a source of repeatable revenue through software and coaching. Rattle is building a magical combination between Salesforce and Slack that lets the sales team track and update Salesforce all while sitting in Slack. Panther helps remote startups hire anyone, anywhere, in just a click.

Payment Features 192

Payment Features Payment Services Payments Sales Hiring 192

SaaSOptics

MARCH 1, 2022

So, where do point solutions fit into all this? . Most finance teams are familiar with enterprise and integrated solutions (think Netsuite, Sage Intacct.). However, integrated solutions can be rigid and aren’t always the perfect fit for growing businesses—kind of like trying to wear a shoe that’s one size too big.

Payment Solutions 52

Payment Solutions Payments Payment Services Payment Features 52

FastSpring

MARCH 14, 2023

It takes an enormous amount of time, money, and headcount for SaaS companies to handle VAT, GST, and sales tax (and any other form of indirect tax) in-house. That’s why most businesses turn to tax software and/or tax consultants to help them manage indirect tax.

Payment Solutions 86

Payment Solutions Merchant Services SaaS Payments Payment Methods 86

Neil Patel

JANUARY 6, 2021

Customer relationship management (CRM) software is designed to help companies with that exact goal. My guess is that it’s because CRM software has a reputation for being massive, expensive, and really challenging to use. In fact, there are dozens of CRM software solutions that small businesses can start using this afternoon.

Payment Solutions 144

Payment Solutions Software Business Scale 144

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. For example, if you have a project management app, then you can add payment features that allow people to use your software to take payments from their clients.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

SaaStr

NOVEMBER 3, 2023

Jonathan joined Toast as the SVP of Sales in 2017. A Glance at Toast’s Hypergrowth Journey When Jonathan joined Toast as the SVP of Sales, the company was Series B with $20M in ARR. Jonathan saw them through IPO in 2021 with the highest software multiple IPO ever. It’s the fastest-growing software business of all time.

Payment Methods 184

Payment Methods Acquisition Scale Payments 184

Andreessen Horowitz

APRIL 23, 2024

Whether it’s creating better tools to write code and test code, better tools for customers to engage with reps, better tools for sales teams to engage with their prospects, all those things are happening inside of Bill. One of the holy grails of SMB software is, how are you going to acquire customers?

Payments 96

Payments Forecasting Payment Services Payment Solutions 96

Point Nine Land

MARCH 7, 2019

The issues are real and include:  —  @jasonlk In a funny coincidence, one of our portfolio CEOs wrote me an email with the subject “Should we be hiring a CFO?” If there’s a trade-off between hiring a CFO and, say, a marketing leader or 1–2 developers, most founders will understandably go for the latter.

Sales Hiring 72

Sales Hiring Outsourcing Services Payment Services Finance 72

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services 133

Payment Services Payment Methods Merchant Services Payment Features 133

Neil Patel

SEPTEMBER 11, 2020

To help speed up the process, I reviewed six of the best systems on the market and put together a comprehensive list of what to look for as you make your final decision. If you’ve spent some time searching for solutions from Google or asking for peers’ recommendations, you know there are hundreds of payroll companies to choose from.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

SaaStr

NOVEMBER 21, 2022

Understanding your ICP is a foundational and organization-wide decision because it impacts your downstream sales and marketing efforts. . Build your sales, marketing, customer success, and product development efforts around the needs of your ideal client.”. Brex then scaled its payments business quickly.

Payments 180

Payments Payment Methods Embedded Payments Scale 180