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4/29: the ugly side of growth

ProfitWell

Let us rage on in the recurring revenue realm. Here, the subscription news and resources you need now. It costs 5x as much to obtain a new customer than keep an old one in the fold, so before you try and supercharge your revenue stream, make sure retention is a core tenant of your sales strategy. Abby here on this April 29th.

Scale 45
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SaaS Customer Onboarding: A Simple (But Detailed) Guide

Baremetrics

If you screw up your customer’s experience early on in their subscription, it’s hard to convince them to keep paying month after month. And since SaaS and subscription businesses depend on monthly recurring revenue to grow , it pays to perfect your customer onboarding process.