BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. She’s looking forward to helping BetterCloud scale and become one of the most reliable solutions that customers use. What does your role as the CTO entail?

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

Chargify

OCTOBER 4, 2017

There’s a self-service page, which allows clients to update information on their own. In this post we dive into understanding the billing iceberg effect and what to consider when determining if you should build or buy your recurring billing solution. Time Is Money: Focus On Your Core Competencies. Uri Foox, Founder, Zoey.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Chart Mogul

MARCH 9, 2020

For the first 2-3 years of Buffer’s existence, Joel and his team did not need a specialized solution for subscription analytics. However, as the company grew, their systems started to fail all the time, prompting the team to re-think their approach and look for a scalable solution. How was that possible? Tweet this quote.

Payment Solutions 52

Payment Solutions Payment Features Payments Outsourcing Services 52

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

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Sales Hiring Sales Recruiting CTO Hire Scale 159

Baremetrics

MAY 4, 2020

The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. I’m talking about involuntary churn. Just how much damage is involuntary churn causing?

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

Outseta

OCTOBER 15, 2018

I’ll be the first to admit that all of the above resonates with me - I think more companies looking to stay independent and operate on their own terms is, generally, a good thing. If you’re reading this post, this probably isn’t news to you. in debt to buy out their investors.

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Excited to be back emceeing. That was the start of the Month of Scale. What are my blind spots?

CTO Coach 125

CTO Coach Sales Hiring Sales Recruiting CTO Hire 125

Andreessen Horowitz

NOVEMBER 28, 2023

So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically. And I wanted to do another payments company, but I didn’t know what I wanted to do. You’re a payment nerd. Seema: Would love to talk about finding those initial customers who you tested with.

Merchant Services 76

Merchant Services Payment Methods Payments Payment Solutions 76

SaaStr

APRIL 18, 2019

And unfortunately it wasn’t Larry and Sergei who we’re starting Google at the same time, but it was two other students doing something much more mundane. They were building time and expense software. And so we started building a cloud solution, but it was a long arduous journey. It’s in the cloud.

Sales Recruiting 171

Sales Recruiting VP of Engineering Scale SaaS Payments 171

SaaStr

AUGUST 15, 2020

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. And so I’m speaking specifically about the space that I’m operating in within New Relic. I see it all the time, which is, you said it super well, make money, save money, reduce risk.

Payment Methods 207

Payment Methods Merchant Services Scale Payments 207

SaaStr

DECEMBER 13, 2019

If you would like to find out more about the show and the guests presented, you can follow us on Twitter here: Jason Lemkin. So how did that experience impact your operating mentality and I guess what were your biggest takeaways from that experience? And that was one of the things that I had learned from an operating standpoint.

Technical Advisors 165

Technical Advisors Scale Technical Review Payment Solutions 165

Hull

JANUARY 22, 2019

The explosion of SaaS tools (and with it, data silos) together creates a need for a cross-functional, operations role to support go-to-market teams. These roles are filled by engineers that roll up to the CMO/COO (not CTO) as part of a growth team. But there's an urgent need for technical resources within growth teams.

SaaS Payments 77

SaaS Payments Technical Advisors Engineering Payment Solutions 77

CloudGeometry

JULY 8, 2021

Yet they live on borrowed time. Interest payments accelerate faster than you realize. Expanding LAMP stack apps by mixing of Java, PHP, Python, Ruby, Haskell (I could go on…). Stories evolve as customers use the software, as new technologies emerge, as market behaviors come and go.

Well Architected Framework 130

Well Architected Framework Payment Methods CTO Hire Payment Solutions 130

All that Saas

DECEMBER 24, 2021

Today, we are going to review Fyle , an online expense management software for modern businesses. Don’t trust technology with your finance expenses? Let’s face it, even the top-notch expense management software can fail your employees if they don’t use it, but it also has to be easy and simple to use. In-app live chat support.

Software Review 52

Software Review Systems Review Technical Review Merchant Services 52

OpenView Labs

JULY 2, 2020

About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Pricing Low-Touch SaaS: How to Approach Pricing and Packaging a New SaaS App, by Example. How to Screw Up Your Software Pricing and Packaging Completely. Find out here. SaaS Pricing Basics.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. We are a purely B2B fund, focused on software and fintech. So if you’re a software founder in that stage, come talk to us. Ophelia : Hi everyone. Evgenia : Hi. My name is Evgenia.

New CTO 145

New CTO Sales Hiring B2C CTO Hire 145

ProfitWell

JANUARY 2, 2020

When you’re selling B2B or enterprise subscriptions, showcasing value throughout the sales process is a must. Because the contracts are typically much higher in these sales agreements, B2B subscriptions often require a much longer sales process before your customer will consider making a purchase. Contract length.

B2C 52

B2C Subscription Payment Features Payments 52

Sales Hacker

JUNE 12, 2020

Leverage the prospect’s buying process (08:04). ? Find innovators (10:36). ? I demand payment upfront. Somebody may have a title, they may have a CTO, CEO, co-founder, or whatever. But whatever that person’s title is, enlist them in the sales process. Leverage the prospect’s buying process (08:04).

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

SaaStr

JUNE 28, 2022

VCs operate in one of two modes — greed or fear. But finding out post-term sheet about too many material issues can lead VCs to run for the hills. At least, just that one month during the funding process. And any odd stuff on the cap table, or existing terms — at least highlight them, and come with a solution.

Finance 282

Finance Technical Review CTO Hire New CTO 282

SaaStr

JANUARY 14, 2020

So my father sat down with me in our basement, and I remember working in this makeshift workstation that we built together and we learned how to code, because back then there weren’t a lot of applications, there weren’t a lot of games, a lot of software to be used, so we actually had to create it ourselves.

B2B 134

B2B B2C Scale New CTO 134

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud.

VP of Engineering 130

VP of Engineering CTO Hire Technical Review Sales Hiring 130

OnStartups

JULY 7, 2021

And, The Hustle team decided that having "billionaire" in the title of the episode will attract more viewers -- so here we are. :) In any case, it's a fun episode and we cover a lot of different topics that I'm hopeful you'll find useful. And I think part of it's because you've been in the game for a while and you're incredibly successful.

Payment Methods 140

Payment Methods Software Review Technical Review Payment Solutions 140

OnStartups

JULY 7, 2021

And, The Hustle team decided that having "billionaire" in the title of the episode will attract more viewers -- so here we are. :) In any case, it's a fun episode and we cover a lot of different topics that I'm hopeful you'll find useful. And I think part of it's because you've been in the game for a while and you're incredibly successful.

Payment Methods 40

Payment Methods Software Review Technical Review Payment Solutions 40