Cobloom

DECEMBER 3, 2018

Whether you're trying to grow your business, secure VC funding or simply improve user experience, there are a handful of crucial SaaS performance metrics you should be tracking, day-in and day-out. That's why I've compiled a straightforward glossary of 17 essential SaaS metrics.

Metrics 40

Metrics SaaS User Experience Business 40

Cobloom

DECEMBER 21, 2020

Customer lifetime value (CLV) calculations have been around for a long time, used by huge enterprise organisations and tiny SaaS startups alike: "CLV provides an estimate of the total revenue generated by an average customer over their entire lifetime.". - The Essential SaaS Metrics Glossary.

Customer Lifetime Value 82

Customer Lifetime Value SaaS Business Model Enterprise 82

Sales Hacker

NOVEMBER 21, 2017

This is part of the Winning By Design Blueprint Series in which we analyze and provide practical advice for SaaS sales organizations. In this blueprint, we’ll breakdown how to structure your SaaS metrics, and measure the right data for your business. Below is an overview of key SaaS metrics. Web visitors.

Metrics 90

Metrics Underperforming Technical Team SaaS Education 90

ChurnZero

DECEMBER 9, 2022

They have a core philosophy that you cannot have a successful high-growth software company if your core metrics around Customer Success are not strong, including NPS. We’re probably unique in that we look at all of it, and I would encourage you to look at all of it because they’re all metrics. They give us NPS goals.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

User Pilot

JUNE 28, 2021

In this article, we’ll look at the top 6 customer engagement marketing (CEM) strategies for SaaS and how you can leverage them to provide a personalized experience to your customers. 6 customer engagement marketing strategies for SaaS. Why is customer engagement marketing important in SaaS? What is customer engagement?

Engagement 105

Engagement Strategy Marketing SaaS 105

FastSpring

JANUARY 8, 2019

But don’t worry, we’ve created an ecommerce glossary that includes all the terms and concepts you need to know to have a successful digital business. A metric that has been growing in use, along with the emergence of Internet companies and web-based advertising campaigns that can be tracked. Quantitative Metrics. Shopping cart.

Payment Methods 62

Payment Methods Merchant Services Payment Services Outsourcing Services 62

OpenView Labs

NOVEMBER 16, 2021

For software-as-a-service (SaaS) companies, successfully achieving rapid growth and sustainable profitability is anything but simple. Generally, success hinges on a company’s ability to acquire a deep understanding of the metrics that most accurately gauge company performance and profitability. A Quick Glossary of SaaS Metrics.

Benchmarks 71

Benchmarks Metrics Scale Sales Recruiting 71