ChurnZero

AUGUST 14, 2020

Using third-party integrations to bring company-wide customer data into a central hub that’s designed to automate and optimize a Customer Success Manager’s output is when Customer Success really becomes a force to be reckoned with. What are the benefits of integrating with Customer Success software? Subscription Billing Software.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Totango

JUNE 3, 2022

Engagement “Checking in” Email Template. Two of the biggest tasks for customer success managers is keeping customers engaged and generating feedback to ensure they are satisfied. Checking in periodically allows you to engage customers and see if they have any questions, concerns or comments. Sincerely, [CS Manager Name].

Customer Success 110

Customer Success Payments SaaS Payments Payment Methods 110

Neil Patel

NOVEMBER 4, 2020

Apple Watch apps enable business owners to better monitor social media engagement. Social media has empowered customers to share how they feel about businesses more than ever before. However, businesses have to be listening. Apple Watch Apps For Other Business Areas. Increased Social Media Responsiveness.

Payment Solutions 145

Payment Solutions Payment Methods Social Media Business 145

User Pilot

MARCH 25, 2024

Implement gamification to boost customer engagement. Monitor product engagement to identify at-risk customers. Also known as customer churn, it is the end of the customer’s relationship with a business and is a key indicator of business health. Drive engagement with contextual tooltips.

Underperforming Technical Team 77

Underperforming Technical Team SaaS Payments Payment Solutions Payment Methods 77

Baremetrics

OCTOBER 14, 2021

The Baremetrics New Customer dashboard is looking great, but your monthly recurring revenue rates aren’t climbing as you thought they would. Because it focuses on retention, this model is uniquely suited to SaaS companies that rely on repeat subscriptions. Customers are unhappy and downgrading or churning.

Marketing 98

Marketing SaaS Payments Payment Services Payments 98

Baremetrics

JANUARY 3, 2022

Finding and engaging with peers in a meaningful way ranks among the best reasons to attend a SaaS conference in 2022. Don’t forget to attend all the amazing seminars though. Recurring Revenue Conference Date: Fall December 1. There are only so many people out there who really understand the true value of this sector.

SaaS 98

SaaS Payment Methods Payment Solutions Payments 98

Intercom, Inc.

AUGUST 29, 2019

Stripe’s Head of North America Revenue & Growth, Jeanne DeWitt, on driving growth through customer expansion. Our Head of Sales Ops, Jeff Serlin, and our Director of Demand Generation, Brian Kotlyar, on how sales and marketing should work together to build a single revenue plan. Jeanne DeWitt talks driving expansion revenue.

Scale 172

Scale Sales Hiring Scaling Payment Services 172