ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

Neil Patel

NOVEMBER 9, 2020

The solution? From Facebook to Microsoft, there is a massive trend to seek out tiny teams of five or less, buy them, and use the technology and talent to gain a competitive edge. While it’s a trend across sectors, it’s picking up steam in tech where companies are looking to deliver more complete solutions to consumers.

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

Baremetrics

AUGUST 24, 2021

Arguably the most beautiful aspect of SaaS or subscription based businesses is the recurring revenue that comes with them. How can we do this in line with the payment system we use, like Stripe ? Changing the Quantity How do I manage plans and features for my SaaS? Integrate Subscription Management Software: 3.

Subscription 97

Subscription Payment Features Software Review Payments 97

Baremetrics

SEPTEMBER 15, 2021

For a SaaS business to survive, it needs to track its business data. For a SaaS business to thrive, it needs to deeply understand what the business metrics mean for the state of the business. Now, in this ongoing series of comparisons, we discuss two of the best subscription analytics dashboards for SaaS: Baremetrics vs. ProfitWell.

Payments 94

Payments Payment Solutions SaaS Payments PayPal 94

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! Develop a Full Marketing Strategy 2.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

SaaStr

AUGUST 12, 2022

I think it’s a challenge to folks that think we are in some sort of terrible downturn for SaaS and cloud. While Azure and Google Cloud grew at record rates, Shopify for example, its SaaS business only grew 10% last quarter. We are post-term sheet moving along diligence. We certainly are in a downturn in some segments.

Scale 196

Scale SaaS Payments Scaling SaaS 196

SaaStr

JUNE 19, 2020

Christoph has invested in more than 20 SaaS startups and lives and breathes SaaS, everything from “A as in AI-enhanced B2B software” to “Z as in Zendesk”. In 2008 he became an angel investor and discovered Zendesk, Clio, FreeAgent – and his love for SaaS. Christoph Janz: So what does it take to raise capital in SaaS?

Development Team Review 155

Development Team Review Software Review Management SaaS Payments 155

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. and we’re getting some great reviews, which is awesome. Sales Process Engagement.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

ProfitWell

DECEMBER 19, 2019

Security is a primary concern in today’s SaaS market. To alleviate the distrust of nebulous subscription payments, SaaS companies need a strong focus on keeping customer data secure and communicating that security to their users. What is SaaS security? 3 layers of SaaS security. Application and software.

SaaS Payments 74

SaaS Payments Payment Services Technical Review Payment Methods 74

FastSpring

APRIL 30, 2024

If you’re selling your software, plugin, add-on, or other digital product for a one-time fee, you’re likely thinking about switching to a recurring subscription model. Are you looking for a merchant of record that will help you grow your subscription software business? We often see this in the software universe.

Subscription 151

Subscription Payment Features Payments Payment Solutions 151

Sales Hacker

MAY 9, 2019

The Process for Creating a Sales Compensation Plan. Once you understand how to create a fair compensation plan for your sales team, you can check out some examples: Sales Development Rep (SDR) Compensation Plan Example. Here’s an example of OTE levels for a SaaS business hiring salespeople in the Bay Area: Table 2.

Compensation 103

Compensation Sales Hiring Development Team Review Sales Recruiting 103

SaaStr

AUGUST 9, 2019

Prior to Kustomer, Vikas spent over 20 years implementing, consulting, marketing, and selling CRM and ContactCenter solutions with companies like LivePerson and Oracle. In Today’s Episode We Discuss: * How Vikas made his way into the world of SaaS and came to be at the rocketship that is Kustomer. * What is a good payback period? *

SaaS Payments 130

SaaS Payments Cloud Technical Review Scale 130

Baremetrics

MAY 7, 2019

Choosing the right combination of funding for your business is just as fundamental as choosing the right co-founders (or not), the right market, the right product, and the right team. The great thing about SaaS is that it’s a very cheap business to start. What do I need funding for? John Doherty of Credo. Equity Financing.

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Tom Tunguz

AUGUST 11, 2014

When I started in the venture business and met software companies, I never heard the words customer success during pitches or throughout diligence or in board meetings. A few years later, customer success has become equal in importance to sales and marketing and engineering and product within SaaS companies. So, why now?

Customer Success 100

Customer Success SaaS Payments Payment Services Development Team Review 100

SaaStr

JUNE 14, 2019

Before that Dave was SVP/GM of Service Cloud @ Salesforce where he led the $500m line of business for customer service applications. Finally pre-Salesforce, Dave was CEO @ MarkLogic where he grew the team from 40 to 240 and revenues from $0 to an $80m revenue run rate. How do they set up the process from there?

Sales Hiring 139

Sales Hiring Payment Services SaaS Payments Underperforming Technical Team 139

SaaStr

MAY 27, 2020

We woke up February 2020 with a shock to the system and no idea what it would mean for our business. So we had a shock to the system with no idea what it actually meant. They see it where SaaS companies might trade at 13 times, 15 times, 17 times trailing. Mark Suster | Managing Partner @ Upfront Ventures. FULL TRANSCRIPT BELOW.

Technical Review 191

Technical Review Payment Services Payment Methods Development Team Review 191

SaaStr

JULY 19, 2019

250: Peter Yared is the Founder & CEO @ InCountry, the startup that allows you to operate globally with data residency as a service meaning they store your mission-critical data in it’s country of origin, without compliance. Previously, Peter was also the CTO/CIO of CBS Interactive where he brought CBS into the cloud.

VP of Engineering 130

VP of Engineering CTO Hire Technical Review Sales Hiring 130

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. Personally, our team has been holding back a little bit. We can only process so much change, and I feel like we’ve been through three worlds since early March. I’m here.” 50 million.

Investment 158

Investment Technical Review Part-Time VPE Development Team Review 158