SaaSOptics

MAY 19, 2022

The answer lies in your product or service’s value proposition. If your acquired customers/accounts suffer from low CLV, it could be due to one of the following reasons: You’re not leveraging the total value of your SaaS through competitive pricing. Your product roadmap is misaligned with customer needs.

Acquisition 59

Acquisition Scale Strategy Software Review 59

User Pilot

FEBRUARY 21, 2022

for user onboarding ), and offering self-service support with a Resource Centre can help your users expand their knowledge base. The degree of personalization is what makes the real difference to their engagement , and has a drastic impact on retention rates. It’s one of the most powerful self-service tools you can deploy.

SaaS 98

SaaS Onboarding Marketplace as a Service Engagement 98

SaaStr

OCTOBER 30, 2020

390: Randy Rayess is the Co-Founder @ Outgrow, a growth marketing platform that enables marketers to build interactive content/tools to increase customer engagement and boost demand generation. Prior to founding Outgrow, Randy co-founded VenturePact, an invite-only marketplace that connects companies with trusted software development firms.

Scale 197

Scale Sales Hiring Marketplace as a Service Mobile 197

Point Nine Land

APRIL 21, 2021

In SaaS vs. marketplaces? How to efficiently collect feedback from customer-facing teams? As your company grows, the customer facing teams (sales, customer support, customer success,…) are growing and the number of questions flowing to the product teams is growing: Is it possible to do this?

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52