User Pilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys. Let’s dive in! What is digital analytics? Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys. Let’s dive in! What is digital analytics? Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys. Let’s dive in! What is digital analytics? Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys. Let’s dive in! What is digital analytics? Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

TL;DR Digital analytics refers to collecting, analyzing, and interpreting customer data from digital sources like websites and applications. The 15 best digital analytics tools include: Userpilot – the best digital analytics platform for analyzing customer journeys. Let’s dive in! What is digital analytics? Enterprise.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

SmartKarrot

MAY 12, 2021

Role: Director of Customer Success – Resware Location: Austin, TX, US Organization: Qualia As a Director of Customer Success, you will be responsible for leadership, management, and accountability for the Customer Success team. Ensure a growing customer book month on month.

Payment Services 10

Payment Services Customer Success Payment Solutions Outsourced Development 10

FastSpring

NOVEMBER 9, 2023

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Preparing for Cyber Weekend: A Marathon, Not a Sprint Gearing up for Cyber Weekend in the world of ecommerce is like preparing for a marathon.

Payment Methods 78

Payment Methods Customer Support Payments Payment Services 78

User Pilot

APRIL 23, 2021

You’re not going to recoup all that investment with just one round of monthly payments per customer. Most online information about churn is vague, high-level fluff. Don’t forget secondary onboarding 8. Use content to educate your customer 9. Remember that onboarding is a never-ending process.

Churn 52

Churn SaaS Payments Payment Solutions Social Media 52

User Pilot

MAY 17, 2024

Whether you’re looking to build a custom app without writing a single line of code, optimize user onboarding, gain deep insights into user behavior, or automate your marketing efforts, we’ve got you covered. No-code development platforms: Webflow – best no-code app builder for landing pages and websites.

SaaS Payments 102

SaaS Payments Payment Methods Payment Solutions Payment Services 102

SaaStr

AUGUST 15, 2020

So I’m Nick Mehta, CEO of Gainsight and you probably have heard of Gainsight in the world of customer success and really excited to have two different voices in the world of how companies think about their customers. Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still.

Payment Methods 207

Payment Methods Merchant Services Scale Payments 207

FastSpring

JANUARY 27, 2022

In this piece, we offer seven case studies from SaaS companies — small tweaks they made to reduce churn and increase customer LTV. We also show you how to personalize your billing practices with advice from our experience working with thousands of SaaS businesses. How My Marketing Concepts upsells annual payments during trial.

Merchant Services 138

Merchant Services Payment Services SaaS Payments Payment Solutions 138

User Pilot

MAY 9, 2024

Amplitude offers four plans : Free, Plus ($49/month), Growth (Custom pricing), and Enterprise (Custom pricing) Amplitude comes with several drawbacks : A steep learning curve, no user engagement layer, and a lack of automated event tracking. This could be something as simple as pressing a button or making a payment.

Payment Services 101

Payment Services Payments Payment Solutions SaaS Payments 101

User Pilot

MARCH 14, 2024

You want to trigger in-app experiences based on analytics – Heap doesn’t offer built-in tools to personalize the user experience based on product analytics and insights. Instead, it tracks everything but you have to install a code snippet in the header of your website or use Google Tag Manager to record the event on all pages.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

SmartKarrot

JANUARY 25, 2022

Encouraged by the success and importance of SaaS, Australia has actively adopted the cloud ecosystem and founded brilliant SaaS-driven companies and platforms. BugHerd provides top-notch services for bug tracking and website feedback. Linius Technology helps businesses create hyper-personalized video experiences for their audience.

SaaS Payments 10

SaaS Payments Payment Services Payment Methods Marketplace as a Service 10

User Pilot

FEBRUARY 26, 2024

Looking for an effective new customer onboarding tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your new customer onboarding needs. Let’s get started!

Onboarding 52

Onboarding Software Review Pricing Systems Review 52

User Pilot

FEBRUARY 26, 2024

Looking for an effective onboarding automation tool and wondering if Lou Assist is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your onboarding automation needs. Let’s get started! Ready to see Userpilot in action?

Onboarding 52

Onboarding Software Review Pricing Systems Review 52

User Pilot

APRIL 16, 2024

TL;DR WalkMe is a digital adoption platform for user and employee onboarding. WalkMe product tours can be used to onboard new users , drive feature discovery, and provide contextual support. Pros of WalkMe include its employee onboarding, drag-and-drop editing, and mobile compatibility. Creating product tours in WalkMe.

Software Review 52

Software Review Payment Solutions Systems Review Technical Review 52

User Pilot

OCTOBER 30, 2023

responds to questions like: What attracts the attention of customers, and what goes unnoticed? Which specific aspects of your website or app frustrate them? What activities or patterns do customers exhibit just before they leave your website or app? Which specific aspects of your website or app frustrate them?

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Basically, every user interaction is an event, and this can be everything that the user does in the app or on the website, for example, clicking on a button, completing a form, viewing a page, closing a pop-up window, etc. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics.

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

User Pilot

MAY 12, 2024

TL;DR Lou Assist is a product adoption tool built by the customer success platform Totango. Mobile Onboarding : Because LouAssist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms. Let’s dive in! Chameleon is a product adoption platform.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

TL;DR Funnel analysis is the process of understanding the steps users take on your product to reach a particular goal, be it sign-up or onboarding. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in! Let’s take a closer look at its benefits.

Payments 52

Payments SaaS Payments Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Let’s take a closer look at its benefits.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

NOVEMBER 28, 2023

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback.

Payments 52

Payments Payment Solutions SaaS Payments Software Review 52

User Pilot

NOVEMBER 28, 2023

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Software Review 52

User Pilot

NOVEMBER 28, 2023

Appcues is a robust product adoption and user onboarding platform for web and mobile apps. It enables product teams to create, implement, and test personalized in-app onboarding experiences. The platform also helps you announce new product features and collect customer feedback.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Let’s take a closer look at its benefits.

SaaS Payments 52

SaaS Payments Payments Payment Services Payment Solutions 52

User Pilot

FEBRUARY 26, 2024

Mobile Onboarding : Because Lou Assist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms. Lou Assist is a product adoption tool built by the customer success platform Totango. Looking for a Better Alternative for Event Tracking?

Software Review 52

Software Review Payment Solutions Pricing Technical Review 52

User Pilot

OCTOBER 30, 2023

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Let’s take a closer look at its benefits.

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging. Lou Assist is a product adoption tool built by the customer success platform Totango. Let’s get started!

Payment Solutions 52

Payment Solutions Software Review Pricing Payments 52

User Pilot

NOVEMBER 24, 2023

Some impressive functionalities offered by this tool to help you achieve your goals include user onboarding, in-app support, funnels, event tracking, in-app surveys, and survey analytics. UserIQ is a customer success platform that helps uncover health insights, predict user hurdles, and simplify account management.

Payment Solutions 52

Payment Solutions SaaS Payments Software Review Payments 52

SaaStr

NOVEMBER 22, 2019

285: Hear about Adyen’s journey from a Dutch payments startup to a global public company with more than 15 offices around the world working with large global companies like Facebook, Spotify, Uber, and Microsoft. Which was that pioneering inside sales motion driving a lot through online and through WebEx at the time.

Underperforming Technical Team 157

Underperforming Technical Team SaaS Payments Payment Services Technical Advisors 157

User Pilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for interactive user guides and it comes with features such as user segmentation, onboarding checklist, tooltips, and in-app messaging. Mobile Onboarding : Because Lou Assist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms.

Software Review 52

Software Review Pricing Payment Solutions Technical Review 52

User Pilot

JANUARY 20, 2024

Let’s look at the most common limitations of HelpHero and why you might need HelpHero’s alternatives: You want flexible user onboarding flows : HelpHero’s user onboarding features primarily support linear paths with minimal branching capabilities.

Software Review 52

Software Review Technical Review Systems Review Payment Solutions 52

User Pilot

JANUARY 20, 2024

Let’s look at the most common limitations of HelpHero and why you might need HelpHero’s alternatives: You want flexible user onboarding flows : HelpHero’s user onboarding features primarily support linear paths with minimal branching capabilities.

Software Review 52

Software Review Technical Review Systems Review Payment Solutions 52

User Pilot

MARCH 11, 2024

Let’s look at the most common scenarios where Mixpanel is NOT the right tool for your user onboarding needs and you should be looking into using a different one: You need better customer support : Mixpanel has been criticized for its poor customer service. Register, choose a plan, or hop on for a free trial.

Software Review 52

Software Review Technical Review Systems Review Pricing 52

User Pilot

FEBRUARY 26, 2024

Mobile Onboarding : Because Lou Assist is designed to be used on web apps rather than mobile apps, it has no compatibility with products developed for mobile platforms. Lou Assist is a product adoption tool built by the customer success platform Totango. You’ll also get a custom service-level agreement (SLA).

Software Review 52

Software Review Pricing Technical Review Systems Review 52

User Pilot

NOVEMBER 24, 2023

(Starts at $39/month) Heap is a digital insights platform that provides customer analytics with features like conversion rate calculation, customer journey maps, and advanced data heatmaps. Userpilot features no/low code customer behavioral analytics that enables you to keep track of user activity within your website.

Payments 100

Payments Revenue Payment Solutions Scale 100