Upscope

NOVEMBER 5, 2019

I asked Joe, our CTO, to cover how the Intercom API integration with our app is done using Ruby. Upscope is a co-browsing (one click to see the customer's screen) service and we use Intercom for live chat support. Related : Learn more about Intercom including Intercom hacks in these articles.

New CTO 49

New CTO CTO Data 49

Upscope

OCTOBER 23, 2018

We cover how co-browsing technically works, how it passes data from user to agent and take a look at the javascript and the REST API for integrations. Related: See the Ultimate Guide To Co-browsing. Also see : Getting Started with On-premise Co-browsing. How is co-browsing different to screen sharing.

Technology 40

Technology User Experience Data Software 40

Intercom, Inc.

JULY 10, 2018

When we first started using Intercom, I remember my co-founder Kyle and I looking at each other and saying, “Man, you could build a bunch of interesting products on top of the Intercom platform.” The biggest reason for that being the powerful API they expose to developers. Development platform.

Business 106

Business SaaS New CTO CTO 106

Casey Accidental

OCTOBER 27, 2020

Apps and integrations will simply break over time as the company and integrators reorganize, shift strategy or update APIs and functionality. Companies need to invest in discovery experiences for customers to find these integrations as well as shared documentation and co-marketing efforts. This includes API documentation and support.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Upscope

MAY 25, 2021

This new developer hub will contain all the key information and links required for you as a developer to test and configure Upscope co-browsing. Co-browsing is software that gives an online support agent the ability to see what the customer sees, instantly and without downloads. It's for testing only.

Development 52

Development Marketplace as a Service New CTO Interviewing 52

Unbounce

MARCH 30, 2021

To get to the bottom of the big-ticket items that’ll affect advertisers when it comes to PPC campaigns specific to Facebook, we enlisted the help of digital advertising wiz Jonathan Naccache, co-founder and president of marketing agency Webistry. Jonathan Naccache, President and Co-Founder, Webistry. Key issue #1: Targeting.

Advertising 142

Advertising Outsourced Development Data Trends 142

Chart Mogul

DECEMBER 22, 2021

PayPal — improved our integration to handle edge cases when ChartMogul received the notification but the transaction wasn’t available yet in the PayPal API, and we also added support for PayPal Subscription API. API access management — we now allow for multiple user-level API keys (vs only having admin keys previously).

Software Review 52

Software Review Systems Review Payment Features PayPal 52

All that Saas

DECEMBER 4, 2021

They can Monetize, set up a Q&A chat mode, use Minisites, and have a great interface with a REST API. We felt that the RumbleTalk Web API or REST API is a great interface for questions and information that is queried. This feature allows customers to browse the user’s content and still be engaged with its online community.

Software Review 59

Software Review Technical Review Pricing Mobile 59

Neil Patel

OCTOBER 2, 2020

The software starts at $39 per month for basic live chat and outbound messaging features. To take advantage of automation and managing lead qualifications at scale, I recommend the Accelerate plan. Another reason why I like Acquire is because the company provides exceptional customer support.

Software Review 141

Software Review Software Scale Systems Review 141

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. Our core beliefs.

Scale 118

Scale Banking Technical Review Software Review 118