User Pilot

MARCH 19, 2024

Even if you’ve been a product manager for a while, a new feature rollout can be a challenging experience. TL;DR Feature rollout is the process of releasing new functionality in small batches and to small user segments. When the testing is successful, initiate the full rollout to give access to the feature to all users.

Software Development 102

Software Development Scale Development Benchmarks 102

User Pilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. Use progressive disclosure to avoid overwhelming users. Implementing an onboarding checklist to help users progress through the customer journey.

Customer Success 82

Customer Success Retention Software Review Customer Lifetime Value 82

Subscription Flow

APRIL 23, 2024

Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market. Understanding Paddle in 2024 Catering to more than 3000 SaaS clients in over 200 markets, Paddle is a market-leading billing and revenue management software.

Payment Solutions 93

Payment Solutions Payments Payment Services SaaS Payments 93

User Pilot

OCTOBER 15, 2023

Trend analysis reports help you make data-driven decisions that boost SaaS performance metrics such as user activation, product stickiness, and retention. TL;DR Trend analysis is the process of tracking and analyzing changes in key metrics over time. This article helps answer core trend analysis questions. What is trend analysis?

Trends 100

Trends SaaS Technical Review Retention 100

User Pilot

APRIL 16, 2024

The objective of customer journey analytics is to track and interpret user actions to get such insights, and customer journey mapping is an essential part of the process. Customer journey analysis enables companies to identify friction points in the journey that prevent users from converting and lead to customer dissatisfaction or even churn.

Churn 100

Churn Customer Lifetime Value Mobile Retention 100

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

SaaS Payments 102

SaaS Payments Trends Payment Solutions Payment Methods 102

Stax

APRIL 18, 2024

SaaS companies deliver software applications over the internet on a subscription basis, simplifying access and management for users. ISVs, or Independent Software Vendors, are businesses that develop and distribute software products to end-users. Primarily through direct-to-user subscriptions and third-party distributors.

Outsourcing Services 88

Outsourcing Services SaaS Payments Payment Services Payment Methods 88

Subscription Flow

FEBRUARY 27, 2024

However, handling multiple subscription plans and the dealing with the complexities of B2B enterprise SaaS billing, variable customer lifecycles, and subscription management can be extremely difficult. It is easier to plan and manage finances effectively when there is stability.

SaaS Payments 95

SaaS Payments Payment Services Payments Payment Solutions 95

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024?

Payments 103

Payments Payment Services Payment Methods Payment Solutions 103

User Pilot

APRIL 9, 2024

TL;DR Onboarding platforms allow organizations to design personalized onboarding experiences that enable new users to realize the product value. Known for its code-free onboarding flow creation, Appcues enables personalized in-app experiences focusing on user engagement and retention. Ready to dive in? It doesn’t stop there.

Onboarding 52

Onboarding Software Review Sales Hiring SaaS 52

Andreessen Horowitz

MARCH 22, 2024

We’re in the very early days of genAI and until adoption curves and costs stabilize, there won’t be any tried-and-true pricing or packaging frameworks. Does your product have a base of power users who account for the majority of the feature’s use? Should I eat the cost of my genAI features, or pass it along to customers?

Generative AI 125

Generative AI AI B2B Pricing 125

Totango

DECEMBER 20, 2023

These awards reflect superior engagement and commitment from our users, who continue to highlight and share the key aspects of Totango and our software they find most beneficial. These accolades highlight our product’s user-friendly nature and our team’s relentless efforts to ensure a smooth setup process for our customers.

Software Review 108

Software Review Technical Review User Experience Enterprise 108

User Pilot

MARCH 14, 2023

User segmentation is an essential strategy in product management. But where do you get started with user segmentation? In this article, we cover: Why user segmentation is essential for product managers. The most common ways to segment users. JBTDs, user roles, etc.).

Management 96

Management Software Review Social Media Onboarding 96

User Pilot

OCTOBER 15, 2023

While a growth marketer emphasizes experimentation to drive growth and bolster retention, a product marketer centers on activation and adoption. In contrast, traditional marketing managers primarily concentrate on classic marketing campaigns for customer acquisition. Their primary focus lies in activation and adoption.

Growth Marketing 104

Growth Marketing Marketing Customer Lifetime Value Scale 104

User Pilot

APRIL 17, 2024

A few of the major features to look out for in customer insight platforms are user surveys, behavior analytics , segmentation , and data visualization. Userpilot offers in-app surveys , user action tracking, and behavior analysis to provide granular insights and improve user experience and product development.

AI Search 91

AI Search Social Media Cross-platform App Design (Application) Systems Review 91

User Pilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. AI-powered product localization makes it more accessible and user-friendly across global markets.

AI 67

AI Artificial Intelligence SaaS Generative AI 67

User Pilot

APRIL 14, 2023

Which of the currently available digital adoption platforms is the best choice for product, marketing, and customer success teams in 2023? If you’re looking for a new adoption tool or thinking of switching, there are plenty of great choices out there. A good adoption solution requires an engagement layer for in-app guidance.

SaaS 98

SaaS Onboarding Pricing Mobile 98

User Pilot

SEPTEMBER 14, 2023

TL;DR In statistics, a correlation exists when two events or values are related to each other, just like two people walking together and changing pace at the same time. Distinguishing between correlation vs. causation will help you make more accurate predictions and focus your efforts on the motions that drive change.

Social Media 103

Social Media Forecasting Onboarding Data 103

FastSpring

DECEMBER 20, 2023

But the world has changed. Due to this stranglehold on open computing, game developers large and small believe something has to change. As a Merchant of Record, FastSpring provides a fully managed payment solution including checkout, fraud mitigation, and 100% automated sales tax and VAT compliance. Open > Closed.

Payment Methods 136

Payment Methods Payment Solutions Payments Merchant Services 136

User Pilot

JUNE 28, 2023

Sustaining user engagement throughout the entire onboarding process can feel like a task only large teams can achieve. Introducing core features, driving user activation, and maximizing retention rates after the user onboarding experience will all impact the user journey moving forward.

Onboarding 86

Onboarding SaaS Payments Payment Services Payment Solutions 86

User Pilot

NOVEMBER 18, 2023

You can use PoP analysis to measure key metrics like adoption, retention, customer lifetime value, etc. The main advantage here is that you’ll keep tabs on business performance and have enough data to make changes where necessary. With this, you’ll spot changes and make quick adjustments. Funnel analysis report.

Retention 95

Retention Customer Lifetime Value Trends Metrics 95

User Pilot

MARCH 26, 2024

Are you looking for a way to drive user retention and product adoption ? It helps create a buzz, monitor feature performance, and maximize adoption. On the other hand, a feature launch aims to drive user retention and minimize churn with new features. You’re likely considering adding new features to your product.

Retention 52

Retention Onboarding Trends Social Media 52

User Pilot

MARCH 26, 2024

Are you looking for a way to drive user retention and product adoption ? It helps create a buzz, monitor feature performance, and maximize adoption. On the other hand, a feature launch aims to drive user retention and minimize churn with new features. You’re likely considering adding new features to your product.

Retention 52

Retention Onboarding Trends Social Media 52

User Pilot

MARCH 26, 2024

Are you looking for a way to drive user retention and product adoption ? It helps create a buzz, monitor feature performance, and maximize adoption. On the other hand, a feature launch aims to drive user retention and minimize churn with new features. You’re likely considering adding new features to your product.

Retention 52

Retention Onboarding Trends Social Media 52

User Pilot

MARCH 26, 2024

Are you looking for a way to drive user retention and product adoption ? It helps create a buzz, monitor feature performance, and maximize adoption. On the other hand, a feature launch aims to drive user retention and minimize churn with new features. You’re likely considering adding new features to your product.

Retention 52

Retention Onboarding Trends Social Media 52

User Pilot

MARCH 26, 2024

Are you looking for a way to drive user retention and product adoption ? It helps create a buzz, monitor feature performance, and maximize adoption. On the other hand, a feature launch aims to drive user retention and minimize churn with new features. You’re likely considering adding new features to your product.

Retention 52

Retention Onboarding Trends Social Media 52

User Pilot

APRIL 20, 2023

Improving product adoption is a pivotal part of any product manager’s job. To help with this, we’re going to unpack exactly what adoption is, break down the product adoption process, and show you techniques for boosting the adoption rate. You can use analytics to better understand real user behavior.

Customer Lifetime Value 82

Customer Lifetime Value Onboarding Retention Innovation 82

User Pilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Create different formats of resources.

Software Review 92

Software Review AI Search SaaS Technical Review 92

User Pilot

MARCH 7, 2024

UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics. Segment is the best customer data collection and management platform. Heap is the best platform for analyzing user behavior with session replays. Web analytics tools. Predictive analytics.

Social Media 104

Social Media AI Search Mobile AI 104

User Pilot

MARCH 19, 2024

As today’s user increasingly desires swift solutions when using digital products, user experience optimization can spell the difference between the success and failure of a product. To retain users, continuous improvement of your UX optimization efforts is critical. Analyze the collected data and prioritize changes.

User Experience 100

User Experience SaaS AI Search Customer Lifetime Value 100

User Pilot

APRIL 28, 2023

Any product manager should understand the power of a product adoption framework as it can transform their ability to help users get value from their product and achieve their goals. A user has reached ‘adoption’ when they start paying for your services. Ready to get started? Ready to get started?

Customer Lifetime Value 91

Customer Lifetime Value SaaS Innovation Underperforming Technical Team 91

User Pilot

SEPTEMBER 7, 2023

At the very least, a journey map will help you easily analyze and make data-driven decisions to improve the user experience. Customer journey mapping informs customer experience management and helps you predict and meet user expectations, driving customer success and growth for your business.

B2B 102

B2B SaaS User Experience Retention 102

User Pilot

JANUARY 14, 2023

Successful customer education programs to consider: Using tailored contextual tooltips and onboarding checklists to show new users around your product and help them get the most out of it. Creating step-by-step guides and knowledge base content of different formats to guide users around specific tasks and problems.

Education 98

Education SaaS Onboarding Customer Success 98

User Pilot

MARCH 6, 2024

What conversion rate optimization trends are worth adopting? TL;DR We’ve brought 13 CRO trends that are timeless and will always work in SaaS, and they include: Add more UGC in your content : Leveraging user-generated content to enhance credibility and trust through social proof, improving conversion rates.

Trends 97

Trends AI Search Social Media SaaS 97

User Pilot

NOVEMBER 30, 2023

How do product managers identify market gaps? A market gap can be caused by missing functionality or poor user experience. A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Let’s get into it!

Underperforming Technical Team 100

Underperforming Technical Team Marketing Market Research Outsourced Development 100

User Pilot

SEPTEMBER 30, 2022

Is there such a thing as analytics for product managers? This article explicitly explains what metrics are essential to product management teams and how to collect the data. Product analytics is about collecting and analyzing user interactions across the product to understand what drives product adoption and long-term retention.

Data 91

Data Management Onboarding Metrics 91

User Pilot

DECEMBER 11, 2023

If you want to truly nail user engagement , then you have to understand how your customers think. It’s no secret that users form mental models as they interact with your product (and other products in the same category), so factoring these mental models in UX design is crucial. Get your free Userpilot demo today!

Scale 105

Scale Interviewing Onboarding Communication 105