Subscription Flow

MARCH 28, 2024

The rapidly changing digital economy has led to a growing demand from SaaS businesses based in the US for more straightforward ways to handle international transactions. How It Can Become the Backbone of Your Online Transactions Section 1: Why you may need a merchant of record for SaaS companies?

Merchant Services 52

Merchant Services Payment Services SaaS Payments Payment Solutions 52

User Pilot

APRIL 21, 2024

Wondering how to build a conversion path for your SaaS product or e-commerce site? TL;DR A conversion path is a step-by-step process that guides prospects. A good conversion path makes the process frictionless. How to create an effective conversion path Ready to build a successful conversion path for your SaaS product?

SaaS Payments 92

SaaS Payments Payment Services Payment Methods Payment Solutions 92

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. I interviewed him live on LinkedIn about four signs that SaaS companies have outgrown Stripe.

Merchant Services 131

Merchant Services Payment Services Outsourcing Services SaaS Payments 131

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. FastSpring: Your MoR for All-in-One SaaS Billing.

Payment Services 119

Payment Services Merchant Services Payment Methods SaaS Payments 119

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. What factors beyond financials makes a target even more valuable. Jump to highlights.

Software Review 128

Software Review Technical Review Development Team Review Branding 128

SaaStr

DECEMBER 1, 2022

Every day, billions of people around the world connect with their favorite brands to shop online, play the latest video games, log into mobile banking apps, learn remotely, share videos with friends, and so much more. Engage teams by enabling them to interact with the project in the way they prefer. Tropic is procurement paradise.

Merchant Services 228

Merchant Services Payment Solutions SaaS Payments Payments 228

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed.

SaaS Payments 124

SaaS Payments Payment Solutions Merchant Services Software Review 124

SaaStock

JANUARY 25, 2019

The Latin American SaaS landscape is hustling and bustling, having seen more IPOs in the last 6 months than the previous 20 years combined. We will gather 300 leading SaaS founders, executives and investors for three days packed with opportunities and rich exchange of knowledge to push the whole ecosystem forward. Founded : 2013.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

User Pilot

DECEMBER 19, 2023

SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth.

SaaS Payments 93

SaaS Payments Management Customer Lifetime Value SaaS 93

FastSpring

FEBRUARY 15, 2024

Steep fees from platforms like the Apple App Store and Google Play can understandably cause game developers and app creators to look beyond the convenience and ubiquity of traditional app marketplaces, but restrictions from the platform providers have made it difficult. App stores also make it easy for app developers to distribute their apps.

Payment Methods 118

Payment Methods Payment Solutions Merchant Services Payment Services 118

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In Casey’s last essay, he covered the differences between regular SaaS companies and SaaS-like Networks. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

SaaStr

NOVEMBER 21, 2022

Build your sales, marketing, customer success, and product development efforts around the needs of your ideal client.”. An ICP aligns your product, sales, marketing, service, and executive teams to all focus on your highest-value accounts. Brex then scaled its payments business quickly. In the 1990s, it was JC Penney and Sears.

Payments 178

Payments Payment Methods Embedded Payments Scale 178

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

OpenView Labs

DECEMBER 21, 2020

Every year we ask the OpenView network to weigh in, and this time around many folks unsurprisingly made predictions around a trend most of us in SaaS had to adapt to (and, to be honest, are still figuring out) in 2020: remote work. SaaS companies will evolve their products and messaging to support a fluid hybrid working model—office/home.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” History of the subscription pricing model: From newspapers to the rise of SaaS subscription. Key finding?

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

FastSpring

FEBRUARY 8, 2023

In this guide, we compare six Recurly competitors and alternatives according to several categories: Subscription management and recurring billing Checkout Global payment processing Reporting and analytics Pricing Customer reviews We’ll start with a deep dive into FastSpring — our end-to-end payment solution (i.e.,

Payment Services 78

Payment Services Payments Payment Methods Merchant Services 78

FastSpring

MARCH 16, 2023

The Swiss-based SaaS company now helps governments, enterprises, and SMBs in over 120 countries by providing maps API for web and mobile developers. Maybe the documentation for developers is great, but they’d like to be sold to by a salesperson that speaks their language.” This will make your partners’ jobs a lot easier.

Payment Methods 139

Payment Methods Payments SaaS Payments Social Media 139

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. But how does user adoption impact your business?

SaaS Payments 90

SaaS Payments Strategy Payment Solutions SaaS 90

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. Software to track analytics, transfer payments, manage inventory, create videos and for many other things.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

User Pilot

FEBRUARY 22, 2024

Provide great customer service to improve customer experience and make your products stand out. Its goal is to ensure customers are satisfied with a company's products and services, become repeat buyers, and not switch to a competitor. Why is retaining customers important in SaaS? Source: ExplodingTopics.

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

Subscription Flow

NOVEMBER 17, 2023

Now more than ever, it is crucial for businesses to invest in SaaS customer journey in this era of the complete overhaul of the digital world. What is SaaS customer journey? You can improve every facet of your SaaS business with an accurate mapping of the customer journey. Naturally, though, it is never sufficient.

SaaS Payments 52

SaaS Payments SaaS Payments Payment Services 52

User Pilot

JUNE 20, 2023

It is also one of the central goals of the user experience design process. TL;DR User trust is a form of faith users have that your product or service will match their needs without compromise. Performing usability tests at different phases of your design process to help you identify and fix design problems.

Payment Methods 97

Payment Methods SaaS Payments Strategy Payment Services 97

Buffer Resources

JANUARY 15, 2024

I spoke to leading B2B content marketers (an in-house content director, agency owners, top freelancers, and thought leaders) to find out what they think B2B brands can do to create good content in 2024. " Short thinks brands need to spend more time and resources understanding their audience. Interview them. Learn their language.

B2B 111

B2B Technical Advisors SaaS Payments Underperforming Technical Team 111

Stax

FEBRUARY 15, 2024

FIS Global reports that in Norway, Sweden, and other Scandinavian countries, more than 90% of transactions processed at point-of-sale (POS) in 2023 were cashless. The writing on the wall is clear—businesses need to start accepting digital payments and software providers need to start offering payment services one way or another.

Payment Services 88

Payment Services Merchant Services SaaS Payments Payment Methods 88

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. But how does user adoption impact your business?

SaaS Payments 74

SaaS Payments Strategy Payment Solutions SaaS 74

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). gym memberships, monthly food clubs, or remote accounting services). Fraud prevention and chargebacks. FastSpring.

Payments 84

Payments Payment Features Payment Methods Payment Services 84

OPEXEngine

NOVEMBER 8, 2022

Usually, customer churn rate is every SaaS company’s worst enemy. These are defined as follows: Voluntary churn: This type occurs when a customer chooses to unsubscribe from your product or service. As a SaaS CFO, this strategy of early detection followed by corrective action should be your go-to mindset for customer churn.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

OPEXEngine

NOVEMBER 8, 2022

Usually, customer churn rate is every SaaS company’s worst enemy. These are defined as follows: Voluntary churn: This type occurs when a customer chooses to unsubscribe from your product or service. As a SaaS CFO, this strategy of early detection followed by corrective action should be your go-to mindset for customer churn.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

SaaStr

JANUARY 6, 2021

We also recommend diving into some of our top articles on how to succeed during the interview process and your first few months once you’ve gotten the job including: How to Succeed as a First-Time VP of Sales. CTO.ai , a low code developer operations solution, is hiring for their first VP of Sales to take them out of beta and into the market.

Sales Hiring 317

Sales Hiring Scale Payment Solutions Payments 317

Frontegg

MAY 27, 2021

The internet revolution led to the dawn of the executive era, where on-prem developed into on-demand, with factors like ROI and KPIs entering the picture. Provide instant value: Your target audience is getting instant value without too much effort – this leads to an active and sticky community that elevates your brand.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

User Pilot

OCTOBER 17, 2023

Customer service data to spot common problems in your service, analyze common queries, and predict customer behaviors and trends. Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Analyzing customer service data to identify common issues and queries among new users.

Payment Methods 93

Payment Methods Payment Solutions SaaS Payments Payment Services 93

FastSpring

MARCH 15, 2024

And as the CEO of both Skillshot Media (a turnkey events production company for esports events) and Ghost Gaming (a “gaming lifestyle brand” that supports esports teams and gaming content creators such as Twitch streamers), he dives ever deeper into marketing to gamers and other gaming industry professionals.

Payment Methods 179

Payment Methods Marketplace as a Service Payment Solutions Payments 179

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. B2B customer journey touchpoints are occasions when business customers interact with a brand. Customer service. Customer success.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

How To Buy Saas

APRIL 10, 2024

Enables you with bulk contact list storage. Enable bulk messaging. Pros and Cons Positive Streamlines communication processes, automating the tasks effectively. Features GupShup enables the building of quick and advanced chatbots. Integrated with various payment methods. Convenient storage for media files.

Payment Services 40

Payment Services SaaS Payments Payment Methods Payments 40

FastSpring

DECEMBER 8, 2022

Highlights from Our Conversation Where Should SaaS Companies Localize [2 min clip] David walked through a step-by-step process to assess where SaaS and software companies should consider localizing. I’m EJ Brown, Senior Content Strategist at FastSpring, we help SaaS and software companies scale around the world.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

How To Buy Saas

APRIL 5, 2024

In the age of digital transformation and fierce competition, e-commerce companies must optimize their business processes and improve efficiency. Reasons for High Bounce Rates Seo With David takes a detailed look at the numerous possible reasons for high bounce rates in their research: A complicated or inconvenient checkout process.

Benchmarks 40

Benchmarks Payment Methods Payment Services Payments 40

Baremetrics

MARCH 9, 2021

Are there any two words that SaaS companies hate more than customer churn? The good news is that there are a number of tips and tools, like Baremetrics, to improve customer experience and customer satisfaction, measure and analyze churn, and develop strategies to put an end to churners. Table of Contents. 1 Why Are Customers Leaving?

SaaS Payments 59

SaaS Payments Churn Payment Services Strategy 59