User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. We live in an era of big data. What is Customer Analytics Software?

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

SaaStr

JANUARY 10, 2020

In Today’s Episode We Discuss: * How Bob made his way into the world of SaaS and came to found Crossbeam. * As an entrepreneur, Bob has previously said, “No one is coming to save you.” In terms of replacement, what does Bob believe will be the emerging trends in SaaS Go To Market that will replace it? * What did he mean by this?

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

OpenView Labs

MARCH 30, 2020

With all of the data sources and benchmarks out there today, it’s understandably easy to get obsessed with tracking your business’ performance. In the worst case, you get analysis paralysis, refusing to take action or make a decision without months and months of data. Pro tip: Don’t do either of these things.). No pressure.

Benchmarks 54

Benchmarks Technical Review Churn Scale 54

Chart Mogul

JANUARY 8, 2019

Guest blogger and ChartMogul friend, Kristen DeCosta from Churn Buster, discusses some of the lesser-known reasons companies lose customers and what to do about it. She is dedicated to educating companies and founders on the importance of customer retention and the dangers of ignoring churn of all types. . Struggling with churn?

Payment Solutions 68

Payment Solutions Payments SaaS Payments Payment Services 68

User Pilot

APRIL 21, 2023

What is product analysis and what are its benefits? We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! TL;DR Product analysis is the process of collecting and analyzing data about various aspects of product performance.

Underperforming Technical Team 96

Underperforming Technical Team SaaS Onboarding Retention 96

User Pilot

JUNE 12, 2023

Instead, use your internal adoption data to set adoption goals. In-app feature announcements are the most effective when they appear at the moment the user needs the feature. Refine your adoption strategy in small increments and test it with small batches of users. Book the demo to see how it can help your team!

Customer Lifetime Value 18

Customer Lifetime Value Education Onboarding Benchmarks 18

User Pilot

MARCH 14, 2024

Looking for an effective SaaS analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS analytics needs. Looking for a Better Alternative for SaaS Analytics?

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

JULY 8, 2020

If you don’t know which of your new users are going to turn into paying customers and which are going to drift away, you need to be thinking about User Adoption Metrics. Improving your metrics and pushing new users to the Activation milestone is critical to the long-term growth of your SaaS business.

Metrics 67

Metrics Churn Onboarding Retention 67

Baremetrics

MARCH 23, 2020

I spent over a week speaking with different SaaS founders and marketers about how they successfully reduced churn for their business. One founder told me the key to how he was able to achieve 0.1% churn by doing something every SaaS business should be doing, but most don’t. of his customers. in just a few months.

Churn 145

Churn Payment Methods Payment Solutions SaaS Payments 145

Baremetrics

SEPTEMBER 9, 2020

For most people, including your customers, the answer is no. That’s why improving your customer retention rate needs to be a top priority for every SaaS business. The success of your company literally depends on your ability to keep customers paying you for as long as possible.

Retention 104

Retention Payment Methods Payment Solutions Churn 104

Full Session

NOVEMBER 6, 2022

Every business needs data to make good products and market strategies – you can’t just make important decisions blindly. Many businesses struggle to find the right analytics tool compatible with their unique needs and budget. You can check out all the features by starting your 14-day free trial or scheduling a demo.

Software Review 52

Software Review Underperforming Technical Team Business Technical Review 52

User Pilot

NOVEMBER 25, 2021

One of the most powerful tools at your disposal in SaaS is in-app feedback surveys. If you can collect, interpret, and act on data that your users are sharing about their successes, problems, and how they feel about your product in general, you have a recipe for exponential customer growth and long-term user retention.

Software Review 97

Software Review SaaS Technical Review Churn 97

User Pilot

MARCH 14, 2024

Looking for an effective product analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your product analytics needs. In-depth analysis on Heap.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

SaaStr

MARCH 1, 2019

As for Tom, he joined Redpoint in 2008 and has since led investments in Kustomer, Looker, Expensify, and Gremlin all prior guests on the show, I hasten to add. He is also the co-author of Winning with Data: Exploring the Cultural Changes Big Data Brings to Business. Tom has also been named on the Forbes Midas Brink list.

Scale 114

Scale SMB Sales Recruiting Sales Hiring 114

User Pilot

OCTOBER 30, 2023

Looking for a good SaaS reporting tool and wondering which one of Heap, Pendo, and Baremetrics is the best option for your SaaS company? There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. There is a better tool for your SaaS than Heap!

SaaS Payments 52

SaaS Payments Payments Payment Services Payment Solutions 52

User Pilot

NOVEMBER 18, 2020

Everybody thinks they know one when they see one. But how well do you really know your power users? And are they always the ones you should chase? You must be getting a hint what’s the answer to this one from the title!). Your power users are your “best users”. Your power users are your “best users”.

Social Media 98

Social Media Underperforming Technical Team SaaS Software Review 98

Chargify

AUGUST 17, 2017

You could order from the comfort of your own home. Sales exploded, and if you’d picked up a big enough chunk of stock when the company went public, you’d never have to work again.”. In the world of SaaS it is common for sustaining growth to be harder than attaining initial growth. SaaS Growth Ceiling.

Scale 53

Scale Sales Hiring SaaS Artificial Intelligence 53

SaaStr

JANUARY 3, 2020

As for Tom, he joined Redpoint in 2008 and has since led investments in Kustomer, Looker, Expensify and Gremlin all prior guests on the show I hasten to add. He is also the co-author of Winning with Data: exploring the cultural changes big data brings to business. Tom has also been named on the Forbes Midas Brink list.

SMB 26

SMB Sales Recruiting Sales Hiring Scale 26

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. How to deploy seed capital into your business to maximize runway. We’re going to be talking about building a roadmap for early stage SaaS growth. What early stage capital providers are looking for.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. How to deploy seed capital into your business to maximize runway. We’re going to be talking about building a roadmap for early stage SaaS growth. What early stage capital providers are looking for.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaSOptics

AUGUST 16, 2018

Hear tips on how to find and target the right investors and what to expect from negotiations and due diligence. How to deploy seed capital into your business to maximize runway. We’re going to be talking about building a roadmap for early stage SaaS growth. What early stage capital providers are looking for.

SaaS 40

SaaS Scale Sales Hiring Venture Capital 40

SaaStr

AUGUST 19, 2020

I grew up in a really small town in Canada on the shores of Lake Huron and in that community, sailing was a really big part of the community and the way of life. And lastly, I’ll share briefly just a few things that I see on the horizon. The seas are rough. I do believe that great leaders thrive under adversity.

Scale 244

Scale Underperforming Technical Team Sales Hiring Leadership 244