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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

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How to Write Effective Dunning Emails (30+ Examples Included)

Baremetrics

When most SaaS companies talk about reducing churn, they’re usually referring to voluntary churn. The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. dunning emails) to customers when their payments fail is your best bet at recovering that lost revenue.

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The Ultimate SaaS Pricing Resources Guide

OpenView Labs

Pricing is a SaaS company’s most efficient profit lever, but it’s also one of the easiest things to screw up. Nailing your SaaS pricing strategy requires more than just picking the optimal price and forgetting about it. It includes the latest and greatest SaaS pricing resources, as well as some timeless staples.

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Buy vs. Build: The Subscription Billing Iceberg Effect

Chargify

There’s a self-service page, which allows clients to update information on their own. Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. .” The process to change price points can’t happen in real-time. costs money and 2.

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Taking a $4B Company from Consumer to B2B with Pluralsight (Video + Transcript)

SaaStr

What sets apart some of the most successful, high-growth companies we see today—Slack, Dropbox, Atlassian—has been their ability to tap into and master a new GTM strategy: B2C2B. It’s awesome to be back at SaaStr and be with all of you, and I’m really looking forward to this time we have together. He had a sense for it.

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“The “Dos & Don’ts” of Building Winning SaaS Companies with G2 Crowd (Video + Transcript)

SaaStr

And I’ve been building SaaS Companies now for 20 years, so that’s a long time. I remember when I was in business school the internet was brand new and back then the hero was Jerry Yang. I sell highly engineered complex pumps and I can’t sell them like a book online.” Join us for SaaStr Annual 2020.

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The Playbook to Hiring Your First VP of Sales and Not Screwing it Up…….with Cassidy Ventures Founder Brendon Cassidy (Video + Transcript)

SaaStr

So you look at companies, Top 10 SaaS companies in history, none of those companies got their first VP of Sales wrong. So I have a process, sort of a checklist. And you should prepare for a long process potentially to make this hire. For most startups, that’s the difference between life or death. That’s your ideal.