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Digital Analytics 101: What Is It and How to Collect Digital Data?

User Pilot

Retention rate , churn rate , customer lifetime value , or NPS scores are examples of digital analytics that product managers will find relevant. Software developers will be interested in digital analytics that focus on the technical performance of the website, like bug reports or uptime.

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How to Create a Persona in 4 Steps: A Guide with Template & Examples

User Pilot

You can start by collecting data on your existing users through: Product usage data User surveys (such as churn surveys , end-of-trial surveys, CSAT surveys , etc.) Next, analyze the data to find similarities and patterns among your users. Create a churn survey with Userpilot. End of trial survey.

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Product Team Structure – A Guide For SaaS Product Teams

User Pilot

Some companies prefer to organize their teams around product managers with specialist skills , like growth or data analysis. A product team structure is how a business organizes the product team to best support software development. Book the demo to see how it can support your product team structure. Clear focus.

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Customer Journey Analytics: Don’t Let All That User Data Make You See The Forest for The Trees

User Pilot

Some choices for Customer Journey Analytics Software are Indicative, WebEngage, and Woopra. Customer Journey Mapping is the precursor for Customer Journey Analytics Kommunicate reduced churn by using customer journey analytics to identify the engagement problems with their activation points.

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Serious About Customer Success? Your CRM is Not Enough!

ChurnZero

Blog Author: Alexander Weihmann. The SaaS model has rapidly changed the software marketplace by lowering the b arrier s of entry and exit for buyers. These changes have made it essential that B2B software companies adapt and deliver ongoing use r value. Serious About Customer Success? Your CRM is Not Enough!

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Mixpanel Vs Amplitude: Which Analytics Tool is Best for Your Business?

Full Session

Gathering user behavior data. Reducing churn. The company provides a series of comprehensive guides and video tutorials, but the process is complicated, and you’ll need help from a software developer. Data regarding errors. Advanced data analysis. Product optimization. Customer journey tracking.

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Mixpanel Vs Google Analytics: Which is Best for Your Product Optimization?

Full Session

Gathering user interaction data. Gathering web analytics data. Reducing churn. In the case of Mixpanel, deployment is more complex, and you probably won’t be able to complete it without help from a tech expert such as a software developer. User engagement data. Advanced data analysis.