User Pilot

DECEMBER 19, 2023

SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth.

SaaS Payments 103

SaaS Payments Management Customer Lifetime Value SaaS 103

Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! How do you manage the process of accepting money from your customers? This guide serves as a comprehensive overview of the options available for SaaS businesses. Billing is the lifeline of your subscription business. Subscription management platform (optional).

Payment Solutions 52

Payment Solutions Merchant Services Payment Features SaaS Payments 52

Baremetrics

MARCH 7, 2021

Read what you should know about subscription management and why it is important in recent times! Many products and services online are beginning to adopt subscription-based systems for their billing processes. Check-out our Blog and get your free Baremetrics trial today! 1 What is Subscription Management?

Payment Features 45

Payment Features Merchant Services Payment Methods Payment Solutions 45

Baremetrics

MARCH 15, 2021

Chargebee and Chargify have several features that make invoicing workflows easier for small businesses and startups. This article takes a closer look at these two platforms and how they can work for your business. Chargify directly handles billing and invoicing of your customers, with a focus on B2B SaaS transactions.

Payment Features 59

Payment Features Payments Payment Services SaaS Payments 59

User Pilot

JULY 20, 2023

In this article, we review different ways to identify potential churn and deal with it. Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. Bad customer service. Provide proactive customer service. Poor onboarding.

Churn 98

Churn SaaS Payments Payment Solutions Payments 98

User Pilot

DECEMBER 1, 2021

When working with SaaS products, a constant task you’ll find yourself obsessed with is how to increase user adoption. In this blog post, we’re going to learn 7 tested user adoption strategies for SaaS companies including real-life examples. Churn is the enemy of SaaS businesses. Let’s get started!

SaaS Payments 98

SaaS Payments Payment Solutions Payment Services Payment Features 98

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. How to calculate this metric and what’s the average SaaS churn rate?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

FastSpring

NOVEMBER 3, 2021

For example, not long ago, we were migrating the subscriptions of a new customer into our system. This process is normally straightforward, but in this case, we ran into a delay. Rather than frustrating our new customer with a delay, we simply looked up how many rebills they had to process in the next few days.

Merchant Services 147

Merchant Services B2B Payment Solutions SaaS Payments 147

User Pilot

JUNE 8, 2023

As a result, you get the key that opens the door to a treasure of product growth insights for your SaaS business. In this article, we’ll walk you through everything you need to know about event data with industry-leading examples. Userpilot is a product growth platform that enables comprehensive event data tracking and analysis.

SaaS Payments 98

SaaS Payments Data Payment Solutions Payments 98

Totango

FEBRUARY 9, 2022

The contract renewal stage of the customer lifecycle is a critical component of driving retention for SaaS products. Knowing how to use technology to optimize your contract renewal process can increase your retention rates and your revenue. First, we’ll review what contract renewal is and what it means to automate the process.

Outsourced Development 94

Outsourced Development Payment Services Payment Solutions Retention 94

User Pilot

JULY 4, 2023

Are you in need of credible Typeform alternatives for your SaaS website? In this article, we’ll consider the 12 best Typeform alternatives for SaaS businesses. In this article, we’ll consider the 12 best Typeform alternatives for SaaS businesses. Let’s begin!

Payments 95

Payments Payment Methods SaaS Payments Payment Solutions 95

User Pilot

JUNE 30, 2023

Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. Let’s dive in!

AI Search 98

AI Search AI Payment Solutions ChatGPT 98

OPEXEngine

AUGUST 17, 2021

If you’ve underestimated the importance of financial operations for both the short and long-term success of your SaaS business, you’re not alone. With the explosive growth of the SaaS business model impacting businesses worldwide, many are navigating SaaS financial operations and subscription management for the first time.

Payment Services 52

Payment Services B2B SaaS Payments Payments 52

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. Touchpoints also include occasions when clients interact with your software app in a SaaS context. Customer service.

B2B 116

B2B Payment Methods Payments SaaS Payments 116

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. What is a SaaS business model?

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

OPEXEngine

NOVEMBER 8, 2022

Usually, customer churn rate is every SaaS company’s worst enemy. But in this article, we’re going to show you how to not only deal with churn effectively but also how you can use your customer churn data as a valuable tool to build your business. Automate your renewal process. Spot and act on usage trends.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

OPEXEngine

NOVEMBER 8, 2022

Usually, customer churn rate is every SaaS company’s worst enemy. But in this article, we’re going to show you how to not only deal with churn effectively but also how you can use your customer churn data as a valuable tool to build your business. Automate your renewal process. Spot and act on usage trends.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

OPEXEngine

FEBRUARY 1, 2022

When it comes to IPOs, 2021 was an excellent year for SaaS companies. Accelerated digital transformation across industries put SaaS companies firmly on the hypergrowth path. According to Gartner , the SaaS industry has grown from $35 billion in 2015 to $145 billion in 2021. Focus on a multi-year horizon.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

Baremetrics

SEPTEMBER 26, 2021

There might not be an industry more addicted to its metrics than SaaS, and there is good reason for it. Coming from data and engineering backgrounds, most SaaS founders know that good decisions require good data, and great decisions require as much good data as you can find. But how many SaaS financial metrics are you really tracking?

Metrics 95

Metrics SaaS Payments SaaS Customer Lifetime Value 95

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. SMM SaaS Company Overview & Market Dynamics. SMM SaaS Company Overview & Market Dynamics. Enterprise.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Totango

AUGUST 16, 2022

Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn. Tracking and improving customer satisfaction before subscription renewal deadlines.

Payment Solutions 100

Payment Solutions Payment Methods Retention Software Review 100

User Pilot

JULY 5, 2023

Wondering how to improve customer satisfaction scores and foster long-term success for your SaaS business? Customer satisfaction has become critical for any SaaS business as customers have increasingly competitive options. TL;DR Customer satisfaction is the level of happiness your customers have with your product or service.

SaaS Payments 98

SaaS Payments Payment Solutions Payment Services Payment Methods 98

User Pilot

JANUARY 31, 2023

In SaaS, you can grow your revenue only if your churn rate is low, so retaining at-risk customers is crucial. In this article, we will discuss the ins and outs of at-risk customers, how to detect them, and five actionable strategies to help you prevent churn. How to prevent churn by identifying at-risk customers? Let’s dive in!

Churn 98

Churn Underperforming Technical Team SaaS Payments Payment Solutions 98

User Pilot

AUGUST 10, 2023

This article not only shows you the differences but tells you when to trigger each, and how to use NPS to drive business growth. It’s best to send transactional NPS surveys: During the onboarding process to get insights into the customer experience. Upon a customer service call to measure customer satisfaction with the help received.

SaaS Payments 97

SaaS Payments Payment Solutions Software Review Interviewing 97

Baremetrics

OCTOBER 1, 2021

This article will explain seven popular ways that Baremetrics customers use our API to enrich their data and get more insights from their Baremetrics dashboards. If you’re a SaaS or subscription business, you should use Baremetrics to track your metrics. Start a free trial today. For example, MRR from 8/1/2021 to 8/31/2021.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

Incredo

DECEMBER 3, 2019

We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. And here are the best answers we have received. #1 Denis Lunev Founder at DepositFix , Payment Integration for HubSpot “ The most expensive time of year to advertise on Google and Facebook is Black Friday and Christmas.

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

Baremetrics

AUGUST 23, 2021

If you’re looking for a smart way to approach your SaaS business’s cash flow, with great prices for people who are bootstrapping their business, get in touch or sign up for the Baremetrics free trial today. What does bootstrapping look like for SaaS? What does bootstrapping look like for SaaS? Table of Contents.

Business 96

Business Payment Services SaaS Payments Payment Solutions 96

Stax

MARCH 19, 2024

Business owners are increasingly showing an overwhelming preference for SaaS platforms with embedded payment capabilities as part of their offerings. Manual payment processing and disconnected software and payment solutions are dying out, and research by Sifted shows that the integrated financial services market will grow to $3.6

Payments 88

Payments Payment Services Payment Methods SaaS Payments 88

User Pilot

JULY 18, 2023

This article shows you various ways to calculate churn, make sense of the data, and create proactive solutions to retain more customers. TL;DR Customer churn is the rate at which users discontinue their subscription or stop using a particular product or service. Bad customer service. Poor onboarding. Price increases.

Churn 98

Churn Payments SaaS Payments Payment Solutions 98

Chargify

SEPTEMBER 3, 2019

At first glance, your choice of billing and subscription software might not seem super important. Many SaaS entrepreneurs don’t spend much time considering which billing software will fit their needs for the long-term. In this article, we’ll explain: Why SaaS billing gets so complex. The Complexity of SaaS Billing.

Payment Solutions 73

Payment Solutions Merchant Services SaaS Payments Payments 73

Totango

JUNE 3, 2022

Link to helpful articles, FAQs, or videos]. Email: Hi, [Customer Name], At [company], we are constantly working to improve our products and services and the best way we can do this is by collecting feedback from customers like you. Renewal reminder emails are vital for SaaS subscription services.

Customer Success 110

Customer Success Payments SaaS Payments Payment Methods 110

CustomerSuccessBox

SEPTEMBER 4, 2019

Fortunately, I have had the chance to work with a multitude of customers – hence, accumulating all the experiences in this article. Depending on the internal processes at your company and their maturity stage, you might also be using a Customer Success Platform. It gives me a sense of triumph. These teams include.

SaaS Payments 78

SaaS Payments Payment Services Payments Payment Facilitation 78

OPEXEngine

SEPTEMBER 21, 2021

All the money generated from the sale of goods or services by a business is called revenue. For example, in a SaaS company, revenue would be from the sale of monthly or annual subscriptions. However, in SaaS companies, realization is the ratio of how much of a Sales deal or commitment has been recognized as revenue.

Payments 52

Payments SaaS Payments Revenue Deferred Revenue 52

Baremetrics

NOVEMBER 18, 2021

This article will cover 10 business tips for improving your Shopify app’s development, marketing, and sales. Customer service is everything 9. 10 business tips for Shopify app developers I’m going to walk you through some of the top-level ideas that can make micro-SaaS development a little bit more manageable. Table of Contents.

Payment Solutions 98

Payment Solutions Underperforming Technical Team Outsourced Development Development 98

Buffer Resources

JULY 11, 2023

Deciding to launch this endeavor was a multi-year process of procrastination, fear, and doubt. This is why I  launched a blog as my content headquarters. In five months, my blog has generated over 25,000 clicks and 1.62 This was achieved with only 70 articles. of marketers use AI for article writing.

Payments 74

Payments Social Media Systems Review AI Search 74

User Pilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? In this article, we’ll share practical tips on creating a successful free-to-paid conversion strategy and converting free trial users into paid users. 15% is a good free trial conversion rate for SaaS products. How to calculate SaaS conversion rate.

Strategy 98

Strategy SaaS Payments Payment Solutions Payment Methods 98

User Pilot

MARCH 9, 2022

How can you harness product usage data to improve user segmentation and boost the growth of your SaaS? P roduct usage is all the user interactions with the product, service, or its features. Product usage describes the interactions of users with your product, service, or feature. Why is product usage data important for SaaS?

SaaS Payments 98

SaaS Payments SaaS Payment Solutions User Experience 98