article thumbnail

SaaStr Podcast #218: Twilio Founder, Jeff Lawson & SendGrid CEO, Sameer Dholakia on Why Developer First Is A Maturation In The Supply Chain Of Software

SaaStr

Really quickly, I am a software developer and I’d started multiple companies before Twilio. We needed to engage with our customers in clever and creative ways or integrate it with the software we’re building. Every time it happened I would say I’m, I’m a software developer.

article thumbnail

Appcues vs Spekit: Which Is Better for Interactive User Guides?

User Pilot

Here’s how using a tool can help: With the low technical barrier to entry, anyone -from operations to customer success managers – can quickly create an interactive tour , which means you can reduce reliance on software developers. This compensates a bit for the lack of in-depth analytics but means you need multiple subscriptions.

article thumbnail

SaaStr Podcasts for the Week with Justin Bedecarre, Jen Nguyen, Jason Lemkin, and Aaron Levie

SaaStr

It’s easy to buy more and it’s easy to have recurring subscriptions. Can the cloud grow when the country doesn’t work, when Boeing’s losing a billion dollars a week or whatever it’s losing, when our airlines are shut down? Are you building software differently than you have for the last 15 years?