2018, Payment Features, Payment Methods and Underperforming Technical Team

My First 16: Launching a New Category with Modern Treasury’s Dimitri Dadiomov

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding. And that was the origin story.

Payment Solutions

Payment Solutions Payment Methods Payment Services Payments

Lowering your SaaS Churn Rate: The Ultimate List of Tips and Suggestions

Natalia Luneva

JANUARY 13, 2021

However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. The period refers to a month or year depending on which payment option you offer or which of them is more popular. Richman’s former company was Halp, a help desk for operations teams.

SaaS Payments

SaaS Payments Payment Methods Churn Payment Services

5 New Year’s Resolutions Your Business Should Make

FastSpring

DECEMBER 11, 2018

For those of you who need some new ideas to boost sales, we just posted some fool-proof tactics to boost online sales here (link to the New Year Deal post). Understanding your customers’ motivations is key in developing content strategy, products and improving the customer journey. Improve the Customer Experience.

Payment Methods

Payment Methods Business Underperforming Technical Team Social Media

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SaaStr Podcasts for the Week with Chargebee and Glassdoor — November 1, 2019

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. First, what is continuous customer development? Does it have to be in person? How does he think about the mortality rate of SMBs?

Scale

Scale SaaS Payments Sales Recruiting Payment Services

How Nudge Coach reduced customer churn by over 70%

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. This is when the good stuff starts to happen within a subscription business In this post I’m going to share the strategy and steps we followed to reduce our monthly customer churn by over 70%, and explain how we positioned Nudge Coach for efficient, long-term growth.

Churn

Churn SaaS Payments Payment Methods Payment Solutions

A Detailed Comparison of Stripe vs. Paddle vs. FastSpring (With Reviews)

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack.

Payment Services

Payment Services Payment Methods Merchant Services Payment Features

A Top G Suite Expert Shares His 31 Best Modern Security Tips

BetterCloud

AUGUST 16, 2018

This was originally presented at the Google Washington DC HQ Tech Talk on August 7th, 2018. Kevin is recognized as a Google Developers Expert and G Suite Top Contributor. . Many of these tips are oldies but goodies to cybersecurity experts, but I’ve tried to include a few unique tips with my personal explanation for each.

Payment Methods

Payment Methods Payment Services Payment Solutions Technical Review

Predictions for Customer Success in 2019

ChurnZero

JANUARY 4, 2019

No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals?

Customer Success

Customer Success SaaS Payments Payment Services Payment Solutions

Navigating Your SaaS Transition: 5 Insights From Stardock’s Experience With FastSpring

FastSpring

MAY 20, 2024

Moving some, all, or simply more of your software offerings from a one-time perpetual license model to a software as a service (SaaS) subscription model can be daunting, but it’s so powerful for building dependable, recurring revenue. Letting FastSpring handle the subscription infrastructure. So that gets complex.

Payments

Payments SaaS Payments Merchant Services Payment Solutions

Everything You Need to Know About Freemium Pricing

OpenView Labs

JANUARY 29, 2020

Editor’s Note: This article was first published on August 9, 2018. This guide, by LinkedIn’s Head of Global Monetization Strategy Josh Gold, is intended to teach subscription-based businesses how to evaluate whether the freemium model will drive revenue and lead gen for their business or result in failure. Freemium benchmarks.

Pricing

Pricing Payments SaaS Payments Payment Solutions

Predictions for Customer Success in 2019

ChurnZero

JANUARY 4, 2019

No matter how deeply you gaze into the crystal ball wondering what this new year has in store for you or your business, the only thing you’ll know for sure is that despite your careful planning, some things will change. But what if you could have a better idea of the changes 2019 has in store for Customer Success professionals?

Customer Success

Customer Success SaaS Payments Payment Services Payment Solutions

A behind-the-scenes look at building Product Tours

Intercom, Inc.

MAY 16, 2019

As our Design Lead Gustavs Cirulis shared recently, the development of the product did not come without its own challenges. There’s a debate about dates : some feel they’re too constraining and that the team should be able to launch the product whenever it’s ready. Few teams put nearly enough effort into onboarding.

Payment Solutions

Payment Solutions Underperforming Technical Team Onboarding Software Review

A Look Back: “SaaS Metrics Masterclass: Key Business Metrics, Pricing Strategies and Billing Models with Stripe’s Head of France and Southern Europe, Guillaume Princen” (Video + Transcript)

SaaStr

APRIL 30, 2022

Check out this 2018 Europa session with Guillaume Princen, Head of France and Southern Europe @ Stripe, where he talks about the metrics you need to be focused on in your startup. So growth of the kind of subscription, eCommerce industry has been over 100% year on year for the past five years, according to McKinsey.

SaaS Payments

SaaS Payments Metrics Payment Methods Scale

The Road Now Taken: 4 SaaS Start-ups And Their Quest For Independent Growth

Outseta

OCTOBER 15, 2018

It made the rounds in tech circles online. Venture capital is not inherently bad or the manifestation of greed and commitments to impossible-to-deliver growth. and paid it out to the Founders and early team members. While they didn’t need to take on any debt to buy out their investors - let alone $17.3M of the $3.5M

CTO Hire

CTO Hire CTO Coach SaaS New CTO

7 Proven Strategies to Reduce Churn (With Real Examples)

Baremetrics

MARCH 23, 2020

For example, a churned user on a $50/mo plan isn’t nearly as bad as a churned user on a $500/mo plan. Signs that you have a churn problem If you run a SaaS or subscription business, you’re in a constant battle to reduce churn as much as possible because it improves your monthly recurring revenue (MRR) and creates more sustainable growth.

Churn

Churn Payment Methods Payment Solutions SaaS Payments

Understanding the SaaS business model

ProfitWell

DECEMBER 4, 2019

SaaS, or software as a service, is a delivery model in which a centrally hosted software is licensed to customers via a subscription plan. Recurring payments. Recurring payments take the form of monthly recurring revenue, otherwise known as MRR. What is the SaaS business model. Consistent updates.

Business Model

Business Model SaaS Payments Payment Methods Payments

SaaStr Podcasts for the Week with Pipe and MessageBird — March 13, 2020

SaaStr

MARCH 13, 2020

315: Harry Hurst is the Co-Founder & Co-CEO @ Pipe, the startup that gives you control of your cash flow by giving you access to the full annual value of your monthly subscriptions, upfront. And when I was young, I used to travel the country with him setting up his market store to sell clothes.

SaaS Payments

SaaS Payments Payment Methods Finance Payments

SaaS Brief

My First 16: Launching a New Category with Modern Treasury’s Dimitri Dadiomov

Lowering your SaaS Churn Rate: The Ultimate List of Tips and Suggestions

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5 New Year’s Resolutions Your Business Should Make

Webinars

SaaStr Podcasts for the Week with Chargebee and Glassdoor — November 1, 2019

How Nudge Coach reduced customer churn by over 70%

A Detailed Comparison of Stripe vs. Paddle vs. FastSpring (With Reviews)

A Top G Suite Expert Shares His 31 Best Modern Security Tips

Predictions for Customer Success in 2019

Navigating Your SaaS Transition: 5 Insights From Stardock’s Experience With FastSpring

Everything You Need to Know About Freemium Pricing

Predictions for Customer Success in 2019

A behind-the-scenes look at building Product Tours

A Look Back: “SaaS Metrics Masterclass: Key Business Metrics, Pricing Strategies and Billing Models with Stripe’s Head of France and Southern Europe, Guillaume Princen” (Video + Transcript)

The Road Now Taken: 4 SaaS Start-ups And Their Quest For Independent Growth

7 Proven Strategies to Reduce Churn (With Real Examples)

Understanding the SaaS business model

SaaStr Podcasts for the Week with Pipe and MessageBird — March 13, 2020

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